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Flexible Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

This position has flexible schedules available with no mandatory work on Sundays and no mandatory ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

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How much do flexible customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for flexible customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Flexible Customer Service Representative?

A Flexible Customer Service Representative is a professional who assists customers with inquiries, complaints, or support requests, but with a work schedule or role that adapts to varying business needs. This flexibility might mean working different shifts, handling multiple types of customer interactions (such as phone, email, or live chat), or working remotely as needed. The goal is to provide excellent customer service while accommodating both the company's and customers' changing demands. Flexible representatives are valued for their adaptability and ability to manage a variety of tasks or schedules effectively.

How do Flexible Customer Service Representatives typically manage their schedules and balance workload across multiple shifts or locations?

Flexible Customer Service Representatives often work variable shifts, including evenings, weekends, or on-call hours, to accommodate the needs of the business and customers. They may be assigned to different teams or locations, requiring strong organizational skills and adaptability. Many companies use scheduling software or apps to help employees track shifts, swap assignments, and manage availability. Open communication with supervisors and teammates is essential to ensure coverage and maintain service quality. This flexibility can offer valuable work-life balance and expose representatives to a variety of customer issues and team dynamics.

What are the key skills and qualifications needed to thrive as a Flexible Customer Service Representative, and why are they important?

To thrive as a Flexible Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone and chat platforms, and basic office software is typically required. Adaptability, patience, and a positive attitude help individuals excel in handling diverse customer needs and unpredictable situations. These skills ensure high-quality support, customer satisfaction, and the ability to manage changing work environments or schedules.

What is the difference between Flexible Customer Service Representative vs Customer Support Specialist?

AspectFlexible Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or flexible hours, call centers, online chatRemote or on-site, technical support or call centers
Employer & IndustryRetail, telecom, e-commerce, service industriesTechnology, software, telecom, retail
Common Search IntentFlexible scheduling, remote customer service jobsTechnical support, product assistance roles

The main difference between a Flexible Customer Service Representative and a Customer Support Specialist lies in their focus and scope. Flexible Customer Service Representatives typically handle general customer inquiries with flexible hours, often in retail or service industries. Customer Support Specialists usually provide technical or product-specific support, often requiring more technical knowledge. Both roles may be remote and require similar credentials, but their primary functions and industries differ slightly.

More about Flexible Customer Service Representative jobs
What cities are hiring for Flexible Customer Service Representative jobs? Cities with the most Flexible Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Flexible Customer Service Representative jobs? States with the most job openings for Flexible Customer Service Representative jobs include:
What job categories do people searching Flexible Customer Service Representative jobs look for? The top searched job categories for Flexible Customer Service Representative jobs are:
Flexible Customer Service Representative jobs near you
Infographic showing various Flexible Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Flexible Customer Service Associate

Flexible Customer Service Associate

Hertz

Portland, ME

$22/hr

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 192 frontline employees who took The Breakroom Quiz

120th of 142 rated vehicle equipment hire

Job description

Flexible Customer Service Associate

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids.

Wage: $22.00/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

  • Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.

Job Identification 40374

Job Category Operations

Posting Date 06/05/2026, 06:10 PM

Locations 1049 Westbrook, Portland, ME, 04102, US

Job Schedule Full time

Remote No

Number of Openings 1

Regular or Temporary Regular

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