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Flexible Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

This position has flexible schedules available with no mandatory work on Sundays and no mandatory ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

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How much do flexible customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for flexible customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Flexible Customer Service Representative?

A Flexible Customer Service Representative is a professional who assists customers with inquiries, complaints, or support requests, but with a work schedule or role that adapts to varying business needs. This flexibility might mean working different shifts, handling multiple types of customer interactions (such as phone, email, or live chat), or working remotely as needed. The goal is to provide excellent customer service while accommodating both the company's and customers' changing demands. Flexible representatives are valued for their adaptability and ability to manage a variety of tasks or schedules effectively.

How do Flexible Customer Service Representatives typically manage their schedules and balance workload across multiple shifts or locations?

Flexible Customer Service Representatives often work variable shifts, including evenings, weekends, or on-call hours, to accommodate the needs of the business and customers. They may be assigned to different teams or locations, requiring strong organizational skills and adaptability. Many companies use scheduling software or apps to help employees track shifts, swap assignments, and manage availability. Open communication with supervisors and teammates is essential to ensure coverage and maintain service quality. This flexibility can offer valuable work-life balance and expose representatives to a variety of customer issues and team dynamics.

What are the key skills and qualifications needed to thrive as a Flexible Customer Service Representative, and why are they important?

To thrive as a Flexible Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone and chat platforms, and basic office software is typically required. Adaptability, patience, and a positive attitude help individuals excel in handling diverse customer needs and unpredictable situations. These skills ensure high-quality support, customer satisfaction, and the ability to manage changing work environments or schedules.

What is the difference between Flexible Customer Service Representative vs Customer Support Specialist?

AspectFlexible Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or flexible hours, call centers, online chatRemote or on-site, technical support or call centers
Employer & IndustryRetail, telecom, e-commerce, service industriesTechnology, software, telecom, retail
Common Search IntentFlexible scheduling, remote customer service jobsTechnical support, product assistance roles

The main difference between a Flexible Customer Service Representative and a Customer Support Specialist lies in their focus and scope. Flexible Customer Service Representatives typically handle general customer inquiries with flexible hours, often in retail or service industries. Customer Support Specialists usually provide technical or product-specific support, often requiring more technical knowledge. Both roles may be remote and require similar credentials, but their primary functions and industries differ slightly.

More about Flexible Customer Service Representative jobs
What cities are hiring for Flexible Customer Service Representative jobs? Cities with the most Flexible Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Flexible Customer Service Representative jobs? States with the most job openings for Flexible Customer Service Representative jobs include:
What job categories do people searching Flexible Customer Service Representative jobs look for? The top searched job categories for Flexible Customer Service Representative jobs are:
Flexible Customer Service Representative jobs near you
Infographic showing various Flexible Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
PT Flexible Customer Service Representative

PT Flexible Customer Service Representative

Planet Fitness

Lancaster, PA

$11/hr

Other

PTO

Posted 22 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 588 frontline employees who took The Breakroom Quiz

47th of 61 rated gym and leisure clubs

Job description

Part- Time: Starting at $11 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. 

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.  

  •  We Are Accountable – Self-starters who pursue excellence.
  •  We Are Driven – Problem solvers who deliver results.
  •  We Are Passionate – Positive energy with a real desire to help others.
  •  We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits:

  • Growth Opportunities over 90% of our management team started as an entry level team member!
  • Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
  • Shift-differential pay for select shifts
  • PTO for all employees
  • Employee Assistance Program
  • Free employee Black Card Membership

Customer Service Representative Responsibilities:

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities.
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point-of-sale system
  • Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
  • Provide a clean, sanitized and safe club environment.

Job Requirements:

  • Customer service experience
  • High school diploma/GED equivalent preferred
  • Must be 18 years of age or older
  • Basic computer proficiency

Physical Demands:

  • Frequent lifting, carrying, pushing, and pulling
  • Must be able to lift up to 75 lbs.
  • Will encounter cleaning chemicals during shift
  • Frequent climbing, balancing, kneeling and crouching during shift
  • Continual reaching with hands/fingers/arms during shift
  • Must be able to stand for 8 hours

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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