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Services Customer Service Jobs in Rochester, NY (NOW HIRING)

Walgreens

Customer Service Associate

Rochester, NY · On-site

$14 - $19.25/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Canandaigua, NY · On-site

$13.75 - $19/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$14.25 - $19.75/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$14.25 - $19.75/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Spencerport, NY · On-site

$13.50 - $18.75/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

North Chili, NY · On-site

$13.75 - $19/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Henrietta, NY · On-site

$14 - $19.25/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Canandaigua, NY

$13.75 - $19/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Henrietta, NY · On-site

$14 - $19.25/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Webster, NY · On-site

$13.25 - $18.25/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Penfield, NY · On-site

$13.75 - $19/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Ontario, NY · On-site

$14 - $19.25/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

North Chili, NY · On-site

$13.75 - $19/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Webster, NY

$13.25 - $18.25/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Ontario, NY

$14 - $19.25/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$14 - $19.25/hr

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models ...

Polarson80

Customer Service

Rochester, NY · On-site

$15.75 - $21.50/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

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All JobsServices Customer Service JobsServices Customer Service Jobs in Rochester, NY

Services Customer Service information

See Rochester, NY salary details

$9

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$26

How much do services customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for services customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Services Customer Service role can potentially pay $2000 a week if you work full-time hours, handle high-volume or specialized accounts, and have strong communication skills. Increasing earnings may involve taking on multiple clients, gaining relevant certifications, or working during peak hours to maximize productivity.

What jobs pay 4000 a week without a degree?

In services customer service roles, earning $4,000 a week typically requires high-level experience, commission-based pay, or management positions such as call center managers or sales supervisors. These roles often involve performance incentives, strong communication skills, and industry-specific knowledge, but such high earnings without a degree are uncommon and usually depend on individual performance and company structure.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account directors, or technical support managers, with salaries exceeding $70,000 annually. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

What are the key skills and qualifications needed to thrive as a Services Customer Service Representative, and why are they important?

To thrive as a Services Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues. These skills are essential for delivering excellent customer experiences, retaining clients, and supporting overall business success.

What is the difference between Services Customer Service vs Technical Support Customer Service?

AspectServices Customer ServiceTechnical Support Customer Service
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCall centers, retail, service desksIT help desks, software/hardware support centers
Industry UsageRetail, hospitality, service industriesIT, telecommunications, electronics
Common Search/ComparisonCustomer service roles in services industryTechnical support roles in tech industry

Services Customer Service focuses on assisting customers with general inquiries, complaints, and service-related issues in various industries. Technical Support Customer Service specializes in troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles involve helping customers but differ in technical complexity and industry focus.

What are Services Customer Service representatives?

Services Customer Service representatives are professionals who assist customers with inquiries, complaints, or issues related to a company's services. They serve as the first point of contact, helping customers resolve problems, understand service offerings, and ensure satisfaction. Their responsibilities may include answering calls, responding to emails, troubleshooting issues, and processing service requests. Excellent communication and problem-solving skills are essential in this role. The goal is to maintain positive relationships and ensure customers have a good experience with the company's services.

What are some customer service jobs?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically require strong communication skills, problem-solving abilities, and proficiency with customer management tools like CRM software. They often involve working in retail, call centers, or corporate support environments, with schedules that may include evenings, weekends, or holidays.

What are some common challenges faced by Services Customer Service representatives and how can they be managed effectively?

Services Customer Service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic approach can help address these challenges. Many organizations provide training and support systems—including knowledge bases and escalation procedures—to empower representatives to resolve issues efficiently and maintain high customer satisfaction.
What are popular job titles related to Services Customer Service jobs in Rochester, NY? For Services Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Services Customer Service jobs in Rochester, NY look for? The top searched job categories for Services Customer Service jobs in Rochester, NY are:
Services Customer Service jobs near you

Customer Service Supervisor

Customer Operations

Rochester, NY • On-site

$55K - $88K/yr

Full-time

Posted 10 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you been told you’re a “people person?” Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum’s Customer Service team.


Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You’ll work in a collaborative environment, alongside an encouraging team, making a difference every day.

WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST

  • Leading a team of representatives using encouragement and accountability to create a cohesive work unit
  • Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees
  • Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
  • Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience

We’re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you’d enjoy this type of dynamic job, we want to hear from you!

Schedule- 2-11pm Sun./Mon. off


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience

CCS450 2026-75861 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $55,600.00 and $88,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience
Employment Type: Full Time

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