Rochester, NY · On-site
$16 - $17.50/hr
Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...
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Rochester, NY · On-site
$16 - $17.50/hr
Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...
Fairport, NY · On-site
$19 - $26.60/hr
Customer Service Representative The Lyons National Bank has a Full-Time opening for a Customer Service Representative in our Perinton Park Branch. The Customer Service Representative is responsible ...
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Fairport, NY · On-site
$19 - $26.60/hr
Customer Service Representative The Lyons National Bank has a Full-Time opening for a Customer Service Representative in our Perinton Park Branch. The Customer Service Representative is responsible ...
Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...
Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Irondequoit, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Irondequoit, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Irondequoit, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Irondequoit, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Canandaigua, NY · On-site
$17 - $25/hr
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints.
Canandaigua, NY · On-site
$17 - $25/hr
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints.
Fairport, NY · On-site
$15.25 - $20.75/hr
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its operations and ...
Fairport, NY · On-site
$15.25 - $20.75/hr
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its operations and ...
Be Seen First
Rochester, NY · On-site
$30K - $45K/yr (+ commission)
Customer service representative to take incoming calls and make outbound calls to our existing customers to schedule appointments. Must have proficient computer skills, Microsoft office and Excel.
New
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Be Seen First
Rochester, NY · On-site
$30K - $45K/yr (+ commission)
Customer service representative to take incoming calls and make outbound calls to our existing customers to schedule appointments. Must have proficient computer skills, Microsoft office and Excel.
New
$9.73 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.86
15% of jobs
The median wage is $17.27 / hr.
$15.86 - $17.39
20% of jobs
$17.39 - $18.92
15% of jobs
$19.97 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.45
13% of jobs
$20.45 - $21.98
7% of jobs
$21.98 - $23.51
6% of jobs
$23.51 - $25.04
4% of jobs
$25.04 - $26.58
3% of jobs
$9
$18
$26
An Aetna Customer Service Representative assists customers with inquiries about their health insurance plans, benefits, claims, and billing. They handle phone calls, emails, or chat support to resolve issues, provide accurate information, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and a thorough understanding of Aetna's policies and services. Representatives may also guide members through online tools and resources to help them manage their healthcare needs efficiently.
To thrive as an Aetna Customer Service Representative, you need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of healthcare insurance systems are often required. Exceptional patience, active listening, and a customer-focused attitude are valuable soft skills that elevate success in this position. These skills ensure accurate information delivery, positive member experiences, and efficient resolution of service inquiries in a fast-paced environment.
Aetna Customer Service Representatives often handle a wide variety of member inquiries, which can sometimes involve complex benefit questions or navigating sensitive healthcare issues. Balancing efficiency with providing thorough, empathetic assistance can be challenging, especially during peak call times or when dealing with upset members. Representatives regularly work with multiple systems to access information, requiring strong multitasking abilities and attention to detail. Despite these challenges, the role offers continuous learning and the ability to make a positive impact on members’ healthcare experiences.
The most popular types of Aetna Customer Service Representative jobs in Rochester, NY are:
For Aetna Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:
The top searched job categories for Aetna Customer Service Representative jobs in Rochester, NY are:
Cities near Rochester, NY with the most Aetna Customer Service Representative job openings:
$16 - $17.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 22 days ago
Answer telephones, greet clients, and update client and pet information in the practice computer system.
Prepare and transmit certificates, invoices, and collect payments for services performed.
Perform over-the-counter sales of specialty merchandise and assist with related customer service tasks.
Customer Service Representative
FLSA Status: EEOC Classification:
Employment Type: Full Time
Hourly Non-Exempt Administrative Support Worker
Reports to: Lead CSR and/or
Location:
Practice Manager
SUMMARY
The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices and collects payments, performs a variety of other related services.
ESSENTIAL DUTIES & RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES
NA
PREFERRED EDUCATION & EXPERIENCE
CERTIFICATIONS, LICENSES, REGISTRATIONS
N/A
Customer Service Representative Job Description 5/2017
COMPETENCIES
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of the NetSuite system; MS Excel Spreadsheet software and MS Word
TRAVEL REQUIREMENTS
No travel is expected for this position.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
WORKING ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law.
Customer Service Representative Job Description 5/2017
Job Type: Full-time
Salary: $16.00 - $17.50 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to commute/relocate:
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