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Mobile Support Jobs in Florida (NOW HIRING)

$22.00/hour 1st Shift Contract 100% Onsite Mobile Device Support - Digital Core HUB Partnering & Support Position Overview: This role works directly with end users across North America to support ...

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Qualifications 4+ years of mobile support services experience In-depth experience in supporting iOS, Androids, Windows and other smartphones and tablets In depth knowledge and experience in Mobile ...

Adecco is currently assisting a local Customer in their search for Mobile Device Support Specialist in ORLANDO FL This is a great opportunity to further your existing skills as Mobile Device Support ...

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Mobile Phlebotomist

Naples, FL · On-site

$16.25 - $22.25/hr

We are looking for a compassionate, organized, efficient and extremely professional mobile ... Join our team as a Certified Phlebotomist to contribute to quality patient care and support our ...

Mobile Phlebotomist

Naples, FL · On-site

$16.25 - $22.25/hr

We are looking for a compassionate, organized, efficient and extremely professional mobile ... Join our team as a Certified Phlebotomist to contribute to quality patient care and support our ...

Mobile Architect Location: Orlando, FL (Hybrid) Open Seat Description: * * This role focuses on ... We support clients across industries by understanding their unique business needs and delivering ...

We are looking for an experienced Mobile Developer to create and support Android-based payment applications in Jacksonville, Florida. This position focuses on building dependable, secure mobile ...

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Be Seen First

If so, our client is hiring a Mobile Device Support - Digital Core HUB Partnering & Support.. Position Type: * Contract * Onsite Required * Interest or experience in IT operations, end-user support ...

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Define and evolve the SDK architecture to support long-term maintainability, backward compatibility ... Experience building mobile SDKs or shared libraries, including API design, versioning, packaging ...

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Mobile Support information

See Florida salary details

$8

$13

$19

How much do mobile support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for mobile support in Florida is $13.89, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.29 per hour, depending on experience, location, and employer.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What are the most commonly searched types of Support jobs in Florida? The most popular types of Support jobs in Florida are:
What are popular job titles related to Mobile Support jobs in Florida? For Mobile Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Mobile Support jobs in Florida look for? The top searched job categories for Mobile Support jobs in Florida are:
What cities in Florida are hiring for Mobile Support jobs? Cities in Florida with the most Mobile Support job openings:
Infographic showing various Mobile Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $28,898 per year, or $13.9 per hour.

Mobile Support Professional

804 Technology

Orlando, FL

$22/hr

Contractor

Posted yesterday

New


Job description

$22.00/hour
1st Shift
Contract
100% Onsite
Mobile Device Support - Digital Core HUB Partnering & Support
Position Overview: This role works directly with end users across North America to support mobile devices and related services, ensuring alignment with Siemens Energy standards, policies, and operational needs.
Key Responsibilities:
  • Work directly with end users within the region to communicate changes and impacts to their IT environment.
  • Partner with vendors on service contracts to ensure optimal solutions for customers.
  • Provide troubleshooting support for mobile devices and mobile applications.
  • Develop user guides and instructions for Siemens Energy–specific application configurations and setup.
  • Coordinate updates and upgrades for mobile devices with customers.
  • Record and document all new processes and procedures within the service scope, and update existing documentation to ensure clarity and consistency for coworkers.
  • Support change and release processes for the implementation of IT systems.
  • Produce reports and perform clean-up activities, including canceling mobile lines showing zero usage and cross-charging business areas that fail to return devices from departing employees.
  • Manage decommissioning and shipping of devices to remarketing partners.
  • Generate and present results of clean-up efforts to the Siemens Energy supervisor.
  • Ensure compliance with guidelines outlined in the Mobile Policy by business users.

Qualifications:
Excellent Customer Service skills minimum 1 year Customer Service experience, supporting end users, Excellent Verbal and Written Communication. Excellent Excel skills, creating and using reports in excel. Familiar with operating Apple devices. 
  • Interest or experience in IT operations, end-user support, or enterprise IT environments.
  • Excellent written and verbal communication skills, including presentation skills.
  • Experience with iOS platforms (preferred).
  • Experience with Microsoft Office 365 and related applications (preferred).
  • Familiarity with cybersecurity concepts (preferred).
  • Strong written and verbal communication skills, with the ability to present information clearly to both technical and non-technical audiences.
  • Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
  • Self-motivated, detail-oriented, and comfortable working independently as well as collaboratively.
  • Ability to communicate effectively with all levels of the organization, from senior management to individual contributors.

804 Technology logo

About 804 Technology

Sourced by ZipRecruiter

In today’s environment, successful companies need more than what just works, they need unique options for their individual business needs. 804 adjusts to changing needs and then helps clients expand to meet the unfamiliar without sacrificing their trust. 804’s greatest company value is what we deliver; we deliver people. They are the core of our business. That is why we only consider ourselves successful when our people deliver to your expectations.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Cottleville, MO, US

Year founded

2004