ZipRecruiter

Log In

1

Assistant Pos Technical Support Jobs in Florida (NOW HIRING)

Payzli

Technical Support

Tampa, FL

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Kavaliro

Technical Support Lead

Jacksonville, FL · On-site

... Broad POS and changes within assigned support scope • Maintain a strong working knowledge of ... • Assist with onboarding new analysts and identify ongoing training needs for existing team ...

next page

Showing results 1-20

All JobsPos Technical Support JobsAssistant Pos Technical Support JobsAssistant Pos Technical Support Jobs in Florida

Assistant Pos Technical Support information

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are the most commonly searched types of Pos Technical Support jobs in Florida? The most popular types of Pos Technical Support jobs in Florida are:
What are popular job titles related to Assistant Pos Technical Support jobs in Florida? For Assistant Pos Technical Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Assistant Pos Technical Support jobs in Florida look for? The top searched job categories for Assistant Pos Technical Support jobs in Florida are:
What cities in Florida are hiring for Assistant Pos Technical Support jobs? Cities in Florida with the most Assistant Pos Technical Support job openings:
Assistant Pos Technical Support jobs near you
Infographic showing various Assistant Pos Technical Support job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Technical Support

Payzli

Tampa, FL

Full-time

Re-posted 5 days ago

Job description

Technical Support Representative


About Payzli


Payzli is a fast-growing payment technology company that builds the tools businesses rely on to accept payments, manage operations, and grow. From our POS system to our payment gateway and partner platform, everything is built in-house by our own engineering team. We made the Deloitte Technology Fast 500 at #347 with 214% growth - and we're hiring people who want to grow with us. Learn more at payzli.com.


Overview


Payzli's support team isn't a cost center, it's a competitive advantage. We're hiring a Fanatical Support Representative who owns every interaction from first contact to full resolution. You'll work directly with merchants and partners using our POS, gateway, and platform products, and you'll have a direct line to the teams building them. If you think great support is what separates good companies from great ones, keep reading.


The Role


As a Fanatical Support Representative, you are the front line of the Payzli experience. Your job is to make every merchant, partner, and user feel like they have a dedicated team behind them. You'll troubleshoot platform and payment processing issues, guide users through our POS and gateway products, and escalate intelligently when a problem requires deeper technical or operational involvement. You bring urgency, empathy, and follow-through to every interaction.


Responsibilities


  • Serve as the first point of contact for merchants, partners, and internal teams across phone, email, live chat, and social media
  • Troubleshoot and resolve issues related to payment terminals, Payzli POS, payment gateway, merchant onboarding, and account configuration
  • Own each case through to resolution - no handing off and hoping for the best
  • Document issues clearly and escalate to engineering, product, or operations with actionable context when needed
  • Collaborate with product and tech teams to surface recurring issues and contribute to continuous improvement
  • Maintain composure and professionalism under pressure, especially during time-sensitive payment or processing issues
  • Build working knowledge of payment processing fundamentals (transactions, settlements, chargebacks, device connectivity) over time


Qualifications


  • Exceptional written and verbal communication skills
  • Prior experience in a customer support, help desk, or client-facing role (fintech or payments experience is a big plus, not a requirement)
  • Technologically savvy - comfortable learning new platforms quickly
  • Strong problem-solving instincts and attention to detail
  • Ability to manage multiple open cases without dropping the ball
  • Bilingual in Spanish and/or other languages is a plus but not mandatory


What's In It For You


  • Growth Path: We promote from within. High-performing support reps move into roles across operations, product, and partner success.
  • Real Impact: You'll work directly with the product, provide insight and feedback to engineering teams and access to executive leadership - your feedback shapes what we build.
  • Team Culture: A close-knit team that values empathy, accountability, and getting things done.


Compensation


Competitive base salary. No commission structure, no variable comp - just a clear deal: show up, own your work, and outperform, and we'll move you up fast. Payzli promotes from within, and this role is built as a launchpad for people who want more than a support career.

Apply