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Assistant Pos Technical Support Jobs (NOW HIRING)

Shift4

POS Support, Associate

Las Vegas, NV · On-site

$16.25 - $21/hr

Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is an onsite opportunity based at Shift4's Las Vegas, NV office. The SkyTab POS Support ...

Shift4

POS Support, Associate

Las Vegas, NV · On-site

$16.25 - $21/hr

Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is an onsite opportunity based at Shift4's Las Vegas, NV office. The SkyTab POS Support ...

Payroc

Manager, Technical Support

San Diego, CA · On-site

Title Manager, Technical Support Operations - POS Reports to VP, Product Enablement POS About Payroc Payroc is a global payments technology company helping businesses get paid, grow faster, and ...

Payroc

Manager, Technical Support

San Diego, CA · On-site

$75K - $95K/yr

Title Manager, Technical Support Operations - POS Reports to VP, Product Enablement POS About Payroc Payroc is a global payments technology company helping businesses get paid, grow faster, and ...

Payzli

Technical Support

Tampa, FL · On-site

Salary: 50,000 Technical Support Representative About Payzli Payzli is a fast-growing payment ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Payzli

Technical Support

Tampa, FL

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Payzli

Technical Support

Tampa, FL · On-site

$50K/yr

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Scotch

Technical Support - Tier 2

Denver, CO · On-site

$70K/yr

... turn="assistant"> In your email, please include: * A brief overview of your technical support or troubleshooting experience * Any experience working with POS systems, Android devices, hardware ...

Scotch

Technical Support - Tier 2

Denver, CO

$70K/yr

Provide advanced technical support for Android-based POS systems and related hardware, including ... * Assist customers with remote troubleshooting tools and workflows, including remote desktop setup ...

Collabera

Technical Support

Mason, OH

Technical Support Duration: (3-6) Months (possible extension) Hours: 12 AM to 8:30 PM Roles and ... Quality Assurance: Assist with proofing documentation/procedures relating to supported systems.

Burroughs, Inc.

Technical Support Analyst

Elmhurst, IL · On-site

$65K - $90K/yr

... Smart Safe, and POS systems. This role is responsible for resolving the most complex issues ... technical documentation - Support release validation, firmware testing, and field readiness ...

Loomis

Technical Support Analyst

Elmhurst, IL · On-site

$65K - $90K/yr

... Smart Safe, and POS systems. This role is responsible for resolving the most complex issues ... technical documentation - Support release validation, firmware testing, and field readiness ...

Burroughs

Technical Support Analyst

Elmhurst, IL

$65K - $90K/yr

... Smart Safe, and POS systems. This role is responsible for resolving the most complex issues ... technical documentation - Support release validation, firmware testing, and field readiness ...

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Assistant Pos Technical Support information

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$19K

$44.3K

$76.5K

How much do assistant pos technical support jobs pay per year?

As of Jun 5, 2026, the average yearly pay for assistant pos technical support in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

More about Assistant Pos Technical Support jobs
What cities are hiring for Assistant Pos Technical Support jobs? Cities with the most Assistant Pos Technical Support job openings:
What are the most commonly searched types of Pos Technical Support jobs? The most popular types of Pos Technical Support jobs are:
What states have the most Assistant Pos Technical Support jobs? States with the most job openings for Assistant Pos Technical Support jobs include:
What job categories do people searching Assistant Pos Technical Support jobs look for? The top searched job categories for Assistant Pos Technical Support jobs are:
Assistant Pos Technical Support jobs near you
Infographic showing various Assistant Pos Technical Support job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 72% Full Time, 11% Part Time, and 14% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.
POS Support, Associate

POS Support, Associate

Shift4

Las Vegas, NV • On-site

$16.25 - $21/hr

Other

Posted 16 days ago

Shift4 rating

7.2

Company rating: 7.2 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

14th of 17 rated payment service providers

Job description

Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers!

This is an onsite opportunity based at Shift4's Las Vegas, NV office. 

The SkyTab POS Support Associate provides technical support for SkyTab POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction.

Responsibilities

  • Listen attentively to customer needs and concerns; demonstrate empathy while building rapport.
  • Identify and resolve terminal/POS system issues through logical troubleshooting.
  • Analyze call logs to identify trends and underlying problems.
  • Provide solutions by guiding merchants through corrective steps.
  • Research and resolve credit card terminal issues for merchants and external sales partners.
  • Receive and resolve inbound calls, emails, chats, tasks, and tickets.
  • Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public.
  • Complete projects under tight deadlines while managing competing priorities.
  • Demonstrate exemplary performance and attendance.
  • Be flexible in work hours to support 24/7 Call Center needs.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or equivalent required.
  • 2+ years of technical support/troubleshooting experience.
  • Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.
  • Excellent listening, written, and verbal communication skills.
  • Strong problem-solving skills with attention to detail.
  • Ability to handle multiple tasks simultaneously in a fast-paced call center environment.
  • Ability to interact and coordinate with other departments.
  • Adaptable to change and creative in problem-solving.
  • Proficient in relevant computer applications.
  • Bilingual (English/Spanish) is a plus but not required.
  • Experience in banking or credit card processing preferred.
  • Knowledge of customer service core principles and practices.
  • Familiarity with Microsoft Office Suite.

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