Richmond, VA · On-site
$37K - $46K/yr
Title: Technical Support Location: Richmond, VA Duration: Long term Onsite Position Summary The ... and existing staff. Assist with the physical installation of networking equipment (routers ...
Richmond, VA · On-site
$37K - $46K/yr
Title: Technical Support Location: Richmond, VA Duration: Long term Onsite Position Summary The ... and existing staff. Assist with the physical installation of networking equipment (routers ...
$37K - $46K/yr
Support duties include but are not limited to network connectivity troubleshooting, desktop ... As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures ...
$37K - $46K/yr
Support duties include but are not limited to network connectivity troubleshooting, desktop ... As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures ...
$37K - $46K/yr
Our passion is delivering technology strategies & digital solutions that assist our clients with ... 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...
$37K - $46K/yr
Our passion is delivering technology strategies & digital solutions that assist our clients with ... 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...
Glen Allen, VA · On-site
$55K - $75K/yr
Technical Support Specialist About MediDrive MediDrive is a healthcare technology company ... Configure and deploy laptops and workstations * Assist with onboarding and offboarding (account ...
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Glen Allen, VA · On-site
$55K - $75K/yr
Technical Support Specialist About MediDrive MediDrive is a healthcare technology company ... Configure and deploy laptops and workstations * Assist with onboarding and offboarding (account ...
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Document incidents, resolutions, and system changes using ticketing systems. * Assist with system ...
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Document incidents, resolutions, and system changes using ticketing systems. * Assist with system ...
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Document incidents, resolutions, and system changes using ticketing systems. * Assist with system ...
Quick apply
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Document incidents, resolutions, and system changes using ticketing systems. * Assist with system ...
Richmond, VA · On-site
Technical Support Specialist Duration: 12 Months Extendable Location: Richmond, VA Position Summary ... and existing staff. * Assist with the physical installation of networking equipment (routers ...
Richmond, VA · On-site
Technical Support Specialist Duration: 12 Months Extendable Location: Richmond, VA Position Summary ... and existing staff. * Assist with the physical installation of networking equipment (routers ...
Richmond, VA · On-site
Job Id: 806925 Technical Support Analyst Location: On-site, 102 Governor Street, Richmond, VA 23219 ... Document all requests, incidents, and resolutions in the organization's ticketing system. * Assist ...
Richmond, VA · On-site
Job Id: 806925 Technical Support Analyst Location: On-site, 102 Governor Street, Richmond, VA 23219 ... Document all requests, incidents, and resolutions in the organization's ticketing system. * Assist ...
Ashburn, VA · On-site
$30 - $35/hr
... * Assist with legal requests for archived email, file, and data retrieval. * Provide onsite ... Experience in desktop support, IT provisioning, hardware deployment, or technical support
New
Ashburn, VA · On-site
$30 - $35/hr
... * Assist with legal requests for archived email, file, and data retrieval. * Provide onsite ... Experience in desktop support, IT provisioning, hardware deployment, or technical support
New
Technical Support Analyst Position Summary The Technical Support Specialist is responsible for the ... and existing staff. * Assist with the physical installation of networking equipment (routers ...
Quick apply
Technical Support Analyst Position Summary The Technical Support Specialist is responsible for the ... and existing staff. * Assist with the physical installation of networking equipment (routers ...
Ashburn, VA · On-site
$30 - $35/hr
... * Assist with legal requests for archived email, file, and data retrieval. * Provide onsite ... Experience in desktop support, IT provisioning, hardware deployment, or technical support
New
Quick apply
Ashburn, VA · On-site
$30 - $35/hr
... * Assist with legal requests for archived email, file, and data retrieval. * Provide onsite ... Experience in desktop support, IT provisioning, hardware deployment, or technical support
New
Dahlgren, VA · On-site
The Technical Support Specialist provides frontline IT and help desk support for government users ... * Assist with remote access and connectivity troubleshooting * Document issues, resolutions, and ...
Dahlgren, VA · On-site
The Technical Support Specialist provides frontline IT and help desk support for government users ... * Assist with remote access and connectivity troubleshooting * Document issues, resolutions, and ...
Fredericksburg, VA · On-site
$28/hr
Maintain collections of technical service manuals and documentation. * Assist the Engineering ... Support customers by phone and/or email to assist with troubleshooting and technical requests.
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Fredericksburg, VA · On-site
$28/hr
Maintain collections of technical service manuals and documentation. * Assist the Engineering ... Support customers by phone and/or email to assist with troubleshooting and technical requests.
Manassas, VA · On-site
$37K - $47K/yr
Title: Technical Support Technician Location: Manassas, VA Duration: 6 month contract (high ... Create and maintain documentation; contribute to process improvements * Assist in training and ...
Manassas, VA · On-site
$37K - $47K/yr
Title: Technical Support Technician Location: Manassas, VA Duration: 6 month contract (high ... Create and maintain documentation; contribute to process improvements * Assist in training and ...
Reston, VA · On-site
The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...
Reston, VA · On-site
The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...
The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...
The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...
Warrenton, VA · On-site
ABOUT THE ROLE Need a skilled Desktop/Technical Support Technician to support the clients Care ... The candidate will assist IT Management with integration, management, and support of the ...
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Warrenton, VA · On-site
ABOUT THE ROLE Need a skilled Desktop/Technical Support Technician to support the clients Care ... The candidate will assist IT Management with integration, management, and support of the ...
Reston, VA · On-site
The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...
Reston, VA · On-site
The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...
Experience troubleshooting, supporting, and resolving Point of Sale (POS) system issues * Working ... Provide advanced technical support for enduser computing environments, including PC hardware ...
Experience troubleshooting, supporting, and resolving Point of Sale (POS) system issues * Working ... Provide advanced technical support for enduser computing environments, including PC hardware ...
VDH Technical Support Analyst 3 (Short Term) Work Type : Onsite Location : Petersburg, VA 23803 ... Troubleshoot, diagnose, repair, and maintain computer systems and associated hardware. * Assist ...
New
Quick apply
VDH Technical Support Analyst 3 (Short Term) Work Type : Onsite Location : Petersburg, VA 23803 ... Troubleshoot, diagnose, repair, and maintain computer systems and associated hardware. * Assist ...
New
| Aspect | Assistant Pos Technical Support | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires basic IT certifications or relevant experience | Often requires CompTIA A+ or similar certifications |
| Work Environment | Supports point-of-sale systems in retail or hospitality settings | Provides technical support for various hardware/software issues in office or call center environments |
| Employer & Industry | Retail, hospitality, or service industries | IT service providers, corporate IT departments |
| Search & Comparison Intent | Understanding roles supporting POS systems | Assisting with general IT support tasks |
Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.
Title: Technical Support
Location: Richmond, VA
Duration: Long term
Onsite
Position Summary
The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Equipment Installation & Setup
Install, configure, and deploy desktops, laptops, monitors, printers, and peripheral devices.
Set up and configure operating systems, software applications, and user accounts for new and existing staff.
Assist with the physical installation of networking equipment (routers, switches, access points) and cabling.
Image and prepare devices according to organizational standards and security policies.
Ongoing Technical Support
Respond to help desk tickets, phone calls, and in-person requests in a timely and professional manner.
Diagnose and resolve hardware, software, network connectivity, and peripheral issues.
Provide first- and second-level support, escalating complex problems to senior IT staff or vendors when necessary.
Support common business applications, email systems, and productivity software.
Knowledge Skills and Abilities
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies.
Familiarity with device imaging, deployment tools, and system security best practices.
Knowledge of help desk ticketing systems and IT service management workflows.
Skills
Effective troubleshooting and diagnostic skills, with the ability to quickly identify and resolve technical issues.
Strong communication skills, with the ability to explain technical information in a user-friendly manner.
Excellent organizational and time-management skills to handle multiple requests and priorities.
Skilled in customer service and maintaining a professional, supportive demeanor with end users.
Ability to work independently as well as collaboratively within a team.
Ability to adapt to changing technology, tools, and organizational needs.
Ability to lift and move IT equipment, such as computers, monitors, and networking gear, as required.
Ability to maintain confidentiality and follow security protocols when handling sensitive information.
Skill
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies.
Familiarity with device imaging, deployment tools, and system security best practices.
Knowledge of help desk ticketing systems and IT service management workflows.
Effective troubleshooting and diagnostic skills, with the ability to quickly identify and resolve technical issues.
Strong communication skills, with the ability to explain technical information in a user-friendly manner.
Excellent organizational and time-management skills to handle multiple requests and priorities.
Skilled in customer service and maintaining a professional, supportive demeanor with end users.
Ability to work independently as well as collaboratively within a team.
Ability to adapt to changing technology, tools, and organizational needs
Ability to lift and move IT equipment, such as computers, monitors, and networking gear, as required.
Ability to maintain confidentiality and follow security protocols when handling sensitive information.
Experience with Helpspot as a ticketing system.
Thanks & Regards,
Naresh
Global IT Family
Email:
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
North Bergen, NJ, US
2014
