ZipRecruiter

Log In

1

Assistant Pos Technical Support Jobs in Virginia

Arete Technologies, Inc.

Technical Support

Richmond, VA

$37K - $46K/yr

Support duties include but are not limited to network connectivity troubleshooting, desktop ... As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures ...

Ask IT consulting

Technical Support

Richmond, VA

$37K - $46K/yr

Our passion is delivering technology strategies & digital solutions that assist our clients with ... 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Document incidents, resolutions, and system changes using ticketing systems. * Assist with system ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Document incidents, resolutions, and system changes using ticketing systems. * Assist with system ...

Canon Careers

Technical Support Engineer

Chesapeake, VA · Hybrid

$50K - $87K/yr

Additionally TSEs will assist in training development and How To video production as a subject ... related technical support, engineering, or troubleshooting experience. - Extensive hands-on ...

SYNNEX Corporation

Technical Support Engineer

Reston, VA · On-site

$75 - $85/hr

The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...

New

Synnex

Technical Support Engineer

Reston, VA · On-site

$75K - $85K/yr

The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...

TD SYNNEX

Technical Support Engineer

Reston, VA · On-site

$75K - $85K/yr

The Technical Support Engineer routinely acts independently while researching and developing ... Define and report product supportability and readiness throughout the product lifecycle. * Assist ...

next page

Showing results 1-20

All JobsPos Technical Support JobsAssistant Pos Technical Support JobsAssistant Pos Technical Support Jobs in Virginia

Assistant Pos Technical Support information

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are the most commonly searched types of Pos Technical Support jobs in Virginia?

The most popular types of Pos Technical Support jobs in Virginia are:

What are popular job titles related to Assistant Pos Technical Support jobs in Virginia?

For Assistant Pos Technical Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Assistant Pos Technical Support jobs in Virginia look for?

The top searched job categories for Assistant Pos Technical Support jobs in Virginia are:

What cities in Virginia are hiring for Assistant Pos Technical Support jobs?

Cities in Virginia with the most Assistant Pos Technical Support job openings:

Assistant Pos Technical Support jobs near you

Technical Support

Arete Technologies, Inc.

Richmond, VA

$37K - $46K/yr

Contractor

Re-posted 20 days ago

Job description

Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion.

Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment

Help Desk Tech Job Duties include:

1. Respond to and direct help desk tickets to other technicians for resolution

2. Perform installation and troubleshooting of PC's, printers, iPhones and software.

3. Daily inspections of server room and data closets

4. Manage backup tape rotation and cases for offsite pickup

5. Perform network jack activation for correct VLAN

6. Basic customer training and support on Mitel phone operations

7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets

Skill Required:

-Respond to and direct help desk tickets to other technicians for resolution
-installation and troubleshooting of PCs, printers, iPhones and software
-Daily inspections of server room and data closets
-Manage backup tape rotation and cases for offsite pickup
-Perform network jack activation for correct VLAN
-Basic customer training and support on Mitel phone operations
-Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets

Qualifications

Need Local Candidates

Additional Information

Best Regards,


Paramjot Singh

Apply