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Manager Pos Technical Support Jobs in Virginia (NOW HIRING)

Dexian

Technical Support

Goochland, VA · On-site

$18 - $20/hr

Manage network configuration and capacity troubleshooting. * Assist with mobile device support (phones, tablets, etc.). * Resolve multi-user technical issues and participate in team-based ...

Dexian DISYS

Technical Support

Sandy Hook, VA · On-site

$18 - $20/hr

Manage network configuration and capacity troubleshooting. * Assist with mobile device support (phones, tablets, etc.). * Resolve multi-user technical issues and participate in team-based ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... reports to program management and stakeholders. * Interface directly with end users and ...

Arete Technologies, Inc.

Technical Support

Richmond, VA

$37K - $46K/yr

... Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...

Ask IT consulting

Technical Support

Richmond, VA

$37K - $46K/yr

... Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Support user account management including provisioning, access control, and password management.

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Support user account management including provisioning, access control, and password management.

LinTech Global, Inc.

Be Seen First

Technical Support Specialist

Portsmouth, VA · On-site

Responsibilities include Management, Field Technical Support, Research and Development (new technologies) workstation/client support. C. Conduct site surveys, then assess and document current site ...

INSPYR Solutions

Technical Support Tech

Arlington, VA · On-site

$24/hr

Title: Technical Support Tech I Location: Sterling, VA Shift: Night shift 9pm-7am EST Pay Scale ... Ability to manage multiple requests in a fast-paced environment About INSPYR Solutions Technology ...

nLeague

Technical Support Analyst

Richmond, VA · On-site

Technical Support Analyst 2 Department: DGS Location: 101 North 14th Street Richmond, Va. 23219 ... Telecom & Mobile Device Management Skilled in managing desk phones, cell phones, and cellular ...

LinTech Global

Technical Support Specialist

Portsmouth, VA · On-site

$23.42 - $26.44/hr

Responsibilities include Management, Field Technical Support, Research and Development (new technologies) workstation/client support. * Conduct site surveys, then assess and document current site ...

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely.

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All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Virginia

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Virginia? The most popular types of Pos Technical Support jobs in Virginia are:
What cities in Virginia are hiring for Manager Pos Technical Support jobs? Cities in Virginia with the most Manager Pos Technical Support job openings:
Manager Pos Technical Support jobs near you
Technical Support

Technical Support

Dexian

Goochland, VA • On-site

$18 - $20/hr

Full-time

Posted 18 days ago

Job description

Position : Technical Support
Location : Richmond, VA (Onsite)
Pay Range: $18/hr - $20/hr on W2
Duration: 12+ months
  1. Overview & Context
  • Primary focus: Level 2 Operational Support - not Help Desk or Level 1.
  • Looking for more tenured, technically refined candidates who can operate with limited supervision and resolve multi-user, higher complexity issues.
  • Tenure expectation: 1+ year minimum in similar technical support environments; seasoned and polished, beyond entry-level help desk capability.
  • Behavioral Fit: Candidates must balance technical aptitude with strong communication and collaboration skills across cross-functional teams.
  1. Scope of Work
  • Broad, general Level 2 operational support covering both Windows and Mac devices.
  • Provide remote and in-person support for end users.
  • Handle application configuration specific to client's environments (local app configurations).
  • Support for cloud-hosted products as well as some local environments.
  • Manage network configuration and capacity troubleshooting.
  • Assist with mobile device support (phones, tablets, etc.).
  • Resolve multi-user technical issues and participate in team-based troubleshooting efforts.
  • Occasionally pause 1:1 support to help mitigate overall ticket volume or handle escalations.
  • Team composition context: some current team members are on temporary leave of absence, increasing short-term workload for existing staff.
  1. Technical Tools & Systems
  • Ticketing System: ServiceNow (core for ticket management and day-to-day workflow).
  • Communication Tools: Slack (primary internal communication platform) and Zoom (frequent collaboration tool).
  • Infrastructure / System Management:
  • SCCM - leveraged selectively, more common in Level 3 functions, but familiarity is valued.
  • Active Directory-style replacement tools (identity/access management).
  • Developer products and internal platforms unique to client's environment.
  • Tool philosophy: Manager is not biased toward specific tools but expects candidates to have enterprise support familiarity and the ability to navigate both tooling and applications.
  • Ideal candidates can demonstrate comfort with systematic troubleshooting, configurations, and support across both tooling and application layers.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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