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Manager Pos Technical Support Jobs in Virginia (NOW HIRING)

NRI North America

Technical Support Engineer

Ashburn, VA · On-site

$30 - $35/hr

This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience. The technician will work ...

New

DANE, LLC

Technical Support Specialist

Chantilly, VA · On-site

They are seeking a Technical Support Specialist to provide Account Management Services for the Department of State, including account oversight and tier 1 technical support for mobile and laptop ...

nLeague

Technical Support Analyst

Richmond, VA · On-site

Technical Support Analyst 2 Department: DGS Location: 101 North 14th Street Richmond, Va. 23219 ... Telecom & Mobile Device Management Skilled in managing desk phones, cell phones, and cellular ...

INSPYR Solutions

Technical Support Tech

Arlington, VA · On-site

$24/hr

Title: Technical Support Tech I Location: Sterling, VA Shift: Night shift 9pm-7am EST Pay Scale ... Ability to manage multiple requests in a fast-paced environment About INSPYR Solutions Technology ...

LinTech Global

Technical Support Specialist

Portsmouth, VA · On-site

$23.42 - $26.44/day

Responsibilities include Management, Field Technical Support, Research and Development (new technologies) workstation/client support. * Conduct site surveys, then assess and document current site ...

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely.

nLeague

Technical Support Analyst

Colonial Heights, VA · On-site

$25 - $30/hr

Technical Support Analyst Client: VSU Location: 2430 Pine Forest Dr, Colonial Heights, VA 23834 ... Identity Management: Basic experience with Active Directory or Azure AD (password resets, unlocking ...

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All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Virginia

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Virginia? The most popular types of Pos Technical Support jobs in Virginia are:
What cities in Virginia are hiring for Manager Pos Technical Support jobs? Cities in Virginia with the most Manager Pos Technical Support job openings:
Manager Pos Technical Support jobs near you

Technical Support Engineer

NRI North America

Ashburn, VA • On-site

$30 - $35/hr

Full-time

Posted 2 days ago

New

Job description

NRI North America is looking for a qualified IT Technical Support Engineer that will  be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.
 
The technician will work closely with a remote technical support resource who will handle system configuration, administration, and remote troubleshooting. This role is primarily responsible for physical IT operations, equipment handling, and onsite technical support functions requiring an in-person presence.
 
This is a full-time opportunity that will be onsite 5 days per week at our client site in Ashburn, VA.
Responsibilities
  • Prepare, image, configure, deploy, and ship laptops, monitors, mobile devices, and other IT equipment for new hires and existing employees.
  • Maintain accurate IT asset inventory, equipment lifecycle records, asset tagging, and storage organization.
  • Coordinate hardware procurement, purchase orders, and vendor relationships for IT equipment and services.
  • Manage corporate mobile devices and Verizon services, including activations, terminations, inventory, and monthly billing reconciliation.
  • Support user account provisioning, software licensing, multi-factor authentication (MFA), Group Policy administration, and other system administration tasks.
  • Assist with legal requests for archived email, file, and data retrieval.
  • Provide onsite support for conference room AV/VTC technology, printers, network connectivity, structured cabling, and office infrastructure.
  • Administer physical security systems, including badge access and user provisioning.
  • Coordinate with remote IT teams to ensure timely device deployments, onboarding activities, and issue resolution.
  • Deliver responsive, professional customer service while supporting employees and ensuring a smooth onboarding experience.
Required Knowledge, Skills, and Abilities
  • Experience in desktop support, IT provisioning, hardware deployment, or technical support
  • Familiarity with workstation imaging and deployment processes
  • Experience with IT asset management and inventory control
  • Strong organizational skills and attention to detail
  • Ability to follow documented procedures and technical instructions
  • Strong communication and customer service skills
  • Ability to lift, move, and transport IT equipment as needed
  • Ability to perform structured cabling and patch-panel work
  • Experience with Endpoint Central, Dell hardware diagnostics, and enterprise onboarding processes preferred
  • Desktop support or field services experience
  • Knowledge of hardware deployment and IT operations best practices
  • Experience supporting onboarding and employee provisioning workflows
  • Familiarity with badging and access control systems (e.g., Symmetry or similar platforms)
  • Experience supporting mobile device management and telecom administration
  • Ability to work independently while coordinating effectively with remote technical teams
Benefits
 
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
 
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You’ll work with large, sophisticated, and progressive clients throughout North America.
 
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
 
Notices
 
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 
 
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. 
 
NRI North America will accept applications on an ongoing basis.
 
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. 
 
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBe

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.