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Deskside Support Jobs in Virginia (NOW HIRING)

Artech Information System LLC

deskside support

Glen Allen, VA · On-site

$19.25 - $24.25/hr

DESKSIDE Support Representative Distributed Client Services DURATION:5 YEAR LOCATION: Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs ...

Turn2Partners

Executive Deskside Support

Falls Church, VA · On-site

$40 - $45/hr

Executive Deskside Support Location: Northern Virginia Type: Full-Time | Onsite (4-5 days/week) About the Team: Join a collaborative technology team supporting a well-established education-focused ...

Artech Information System LLC

DESKTOP SUPPORT

Richmond, VA · On-site

$20 - $25.50/hr

Deskside Support Representative Distributed Client Services Job ID: #S2LCFH Location:richmond, VA Duration: : 1 year (with possible extension) Candidates should be able to diagnose configure and ...

AA2IT

Desktop Support Technician

Richmond, VA · On-site

$20 - $25.50/hr

Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years.

AA2IT

Desktop Support Technician

Richmond, VA · On-site

$20 - $25.50/hr

Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years.

TEKsystems

Service Desk Specialist

Richmond, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is 50% Service Desk focused and 50% deskside support, ensuring consistent user experience, timely incident resolution, and local hands-on support. The position requires strong customer ...

TEKsystems

Service Desk Specialist

Richmond, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is 50% Service Desk focused and 50% deskside support, ensuring consistent user experience, timely incident resolution, and local hands-on support. The position requires strong customer ...

TEKsystems

Service Desk Specialist

Richmond, VA · On-site

$30 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is 50% Service Desk focused and 50% deskside support, ensuring consistent user experience, timely incident resolution, and local hands-on support. The position requires strong customer ...

TEKsystems

Service Desk Specialist

Richmond, VA · On-site

$30 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is 50% Service Desk focused and 50% deskside support, ensuring consistent user experience, timely incident resolution, and local hands-on support. The position requires strong customer ...

MetroStar

Service Desk Technician (6757)

Rosslyn, VA

$50K - $60K/yr

You'll also monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set, with the goal to make an impact across the federal government. We know that ...

USM

Windows System Admin

Arlington, VA · On-site

Willingness to also work with desktop support team on building and deploying new laptop images, and other user deskside support tasks as needed. Qualifications Position: Jr. Windows System Admin ...

Unissant

Tier 2 Lead

Herndon, VA · On-site

$45K - $58K/yr

Lead Tier 2 deskside and executive support activities in alignment with customer expectations, service objectives, and operational priorities. * Coordinate technical support for incidents, service ...

KBR, Inc.

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to executive support responsibilities, this position will provide senior-level desktop and deskside support for the broader office population as business needs permit. This role requires ...

KBR

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to executive support responsibilities, this position will provide senior-level desktop and deskside support for the broader office population as business needs permit. This role requires ...

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All JobsDeskside Support JobsDeskside Support Jobs in Virginia

Deskside Support information

See Virginia salary details

$13

$22

$32

How much do deskside support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for deskside support in Virginia is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.57 per hour, depending on experience, location, and employer.

What is a deskside support?

Deskside Support specialists are IT professionals who provide on-site technical assistance to end users within an organization. They handle issues related to computer hardware, software, printers, and other workplace technology, ensuring that employees can work efficiently. These specialists often troubleshoot problems, perform repairs, set up new equipment, and assist with software installations or updates. Their role is crucial in maintaining smooth daily operations by addressing technical issues quickly and effectively.

What is the difference between Deskside Support vs Help Desk Technician?

AspectDeskside SupportHelp Desk Technician
CredentialsCompTIA A+, HDI certifications often preferredCompTIA A+, ITIL Foundation, HDI certifications common
Work EnvironmentOn-site, direct user support, hardware troubleshootingHelp desk, remote support, software and hardware issues
Employer & IndustryIT service providers, corporate IT departmentsIT support centers, corporate and government sectors
Search & Comparison IntentUnderstanding on-site support rolesUnderstanding remote and software support roles

Deskside Support focuses on on-site, hands-on hardware and software troubleshooting directly at the user's location. Help Desk Technicians typically handle remote support, troubleshooting software issues, and providing assistance via phone or ticketing systems. Both roles require similar certifications and are integral to IT support teams, but Deskside Support emphasizes physical, on-site assistance, while Help Desk Technicians often work remotely.

What are the key skills and qualifications needed to thrive as a deskside support professional?

To thrive as a Deskside Support professional, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically an associate degree or relevant IT certifications. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician are commonly expected. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These skills are crucial for minimizing downtime, ensuring smooth business operations, and providing a positive user experience.

What are some common challenges faced by deskside support technicians, and how can they be addressed?

Deskside Support technicians often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar hardware or software issues, and balancing on-site tasks with remote support needs. Staying organized and prioritizing tickets based on urgency is key to managing workload effectively. Building strong communication skills and maintaining up-to-date technical knowledge can help resolve issues more efficiently, while collaborating with team members ensures complex problems are addressed quickly.
What are popular job titles related to Deskside Support jobs in Virginia? For Deskside Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Deskside Support jobs in Virginia look for? The top searched job categories for Deskside Support jobs in Virginia are:
Deskside Support jobs near you
Infographic showing various Deskside Support job openings in Virginia as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,356 per year, or $22.8 per hour.

deskside support

Artech Information System LLC

Glen Allen, VA • On-site

$19.25 - $24.25/hr

Full-time

Re-posted 26 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: DESKSIDE Support Representative Distributed Client Services

DURATION:5 YEAR

LOCATION:

Job Description:

Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.

provide remote O365 on workstations and mobile devices which would include inTune MDM application Remote take-over skills a plus.

Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.

Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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