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Senior Desktop Support Jobs in Virginia (NOW HIRING)

STI

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Sr Desktop Support Tech 600 E. Main St., Richmond, VA Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and ...

STI

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Richmond, VA Duration: Long Term contract Description: Sr Desktop Support Tech. 100% ON SITE from Day One ABOUT THE ROLE * Responding to queries on the phone, via email, in person, or through remote ...

SAIC

Desktop SCCM Engineer

Quantico, VA

$80K - $120K/yr

The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting ...

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

$80K - $120K/yr

The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting ...

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

$80K - $120K/yr

The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting ...

Time Systems LLC

Desktop Support Technician

Arlington, VA

$23.25 - $29.50/hr

Role Summary TIME Systems is looking for senior desktop support technicians to join our team. Your primary objective is to ensure smooth operation of desktop environments by troubleshooting problems ...

Time Systems LLC

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Role Summary TIME Systems is looking for senior desktop support technicians to join our team. Your primary objective is to ensure smooth operation of desktop environments by troubleshooting problems ...

TIME Systems

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Role Summary TIME Systems is looking for senior desktop support technicians to join our team. Your primary objective is to ensure smooth operation of desktop environments by troubleshooting problems ...

Veloc Inc.

SR. Desktop Engineer

Chesapeake, VA · On-site

Audio-visual (A/V) support expertise for meetings, presentations, and video conferencing is ... Provide strong end-user desktop support for hardware, software, and network connectivity issues.

ActioNet

Desktop Support

Arlington, VA · On-site

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

KBR

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Title: Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to provide dedicated onsite support for senior executives, business leaders, and their ...

ActioNet, Inc.

Desktop Support

Rosslyn, VA · On-site

$47/hr

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

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All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Virginia

Senior Desktop Support information

See Virginia salary details

$14

$35

$59

How much do senior desktop support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for senior desktop support in Virginia is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $23.85 and $47.64 per hour, depending on experience, location, and employer.

What are Senior Desktop Support specialists?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a Senior Desktop Support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are the most commonly searched types of Desktop Support jobs in Virginia? The most popular types of Desktop Support jobs in Virginia are:
What are popular job titles related to Senior Desktop Support jobs in Virginia? For Senior Desktop Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Virginia look for? The top searched job categories for Senior Desktop Support jobs in Virginia are:
What cities in Virginia are hiring for Senior Desktop Support jobs? Cities in Virginia with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Virginia as of July 2026, with employment types broken down into 73% Full Time, 13% Part Time, 1% Temporary, and 13% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $74,594 per year, or $35.9 per hour.

Desktop Support

STI

Richmond, VA • On-site

$20 - $25.50/hr

Full-time

Re-posted 12 days ago

Job description

Sr Desktop Support Tech
600 E. Main St., Richmond, VA
Job Description:
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.

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