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Desktop Support Engineer Jobs in Virginia (NOW HIRING)

Desktop Support Location: Richmond, VA Rate: $29 per hour W2 ABOUT THE ROLE: Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or ...

Summary All Native Group is seeking a Desktop Engineer II (Mid-level Desktop Engineer) with a ... Supports the completion of all projects/programs as needed * Candidate routinely required to employ ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

This position is ideal for a highly technical desktop engineering leader who thrives in a hands-on environment. The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Role: Desktop Support Location: Richmond, VA Duration: Long Term contract Description: Sr Desktop Support Tech. 100% ON SITE from Day One ABOUT THE ROLE * Responding to queries on the phone, via ...

Desktop Support

Salem, VA · On-site

$19.50 - $25/hr

Desktop Support Location: Salem, VA Duration: Long Term Onsite work Direct Client Description: *candidates local to the Roanoke/Salem, VA area required *candidate will be required to work ONSITE ...

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Sr Desktop Support Tech 600 E. Main St., Richmond, VA Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and ...

Desktop Support Technician

Newport News, VA · On-site

$18.50 - $23.50/hr

The Desktop Support Technician will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Essential Functions, Duties, and ...

Insight Global is looking for a Desktop Support Technician for one of clients located in Richmond, VA. Details listed below Responsibilities: * Provide Tier 1 technical support for desktops, laptops ...

DESKTOP SUPPORT

Richmond, VA

$20 - $25.50/hr

Deskside Support Representative Distributed Client Services Job ID: #S2LCFH Location:richmond, VA ... remove desktop PCs and monitors. provide remote O365 on workstations and mobile Perform basic ...

Desktop Support Tech

Castleton, VA · On-site

$20.25 - $25.75/hr

Job ID: 807475 Position: Sr Desktop Support Tech 2 Client: Virginia Information Technology Agency Location: 600 E. Main St., Richmond, VA Duration: 12 + Months (Probability of Extension)

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Desktop Support Engineer information

See Virginia salary details

$10

$26

$45

How much do desktop support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support engineer in Virginia is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.53 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are the most commonly searched types of Desktop Support Engineer jobs in Virginia?

The most popular types of Desktop Support Engineer jobs in Virginia are:

What are popular job titles related to Desktop Support Engineer jobs in Virginia?

For Desktop Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Virginia look for?

The top searched job categories for Desktop Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for Desktop Support Engineer jobs?

Cities in Virginia with the most Desktop Support Engineer job openings:

What are popular job titles related to Desktop Support Engineer jobs in VA?

For Desktop Support Engineer jobs in VA, the most frequently searched job titles are:

Infographic showing various Desktop Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,669 per year, or $26.8 per hour.

Desktop Support Engineer

STI

Richmond, VA • On-site

$29/hr

Full-time

Re-posted yesterday


Job description

Job Role: Desktop Support
Location: Richmond, VA
Rate: $29 per hour W2
ABOUT THE ROLE:
Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.