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It Help Desk Intern Jobs in Virginia (NOW HIRING)

VPGC, LLC.

IT Help Desk Support

Hinton, VA

$43K - $53K/yr

IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...

Lender Service Provider LLC

IT Help Desk I

Fairfax, VA · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk I Merrifield, VA Description You are our competitive advantage. Our team of innovators and seasoned professionals fosters an environment where our teammates and our clients can thrive.

SDA Solutions LLC

IT Help Desk Technician

Triangle, VA · On-site

SDA Solutions LLC is looking for a motivated Service Desk Technician to perform Tier I functions for a DoD Federal Customer, located in Quantico, Va. This is in direct support of a recently awarded 5 ...

Guidance Residential

IT Support Coordinator (On-site)

Reston, VA · On-site

$22.50 - $30.75/hr

Help-Desk Support Functions * Provide responsive help desk support by monitoring, prioritizing, and ... Assists the IT Help Desk in providing timely, accurate and well-documented support for workstations ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Richmond, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Richmond, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Richmond, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...

Ábaco Strategy

Tier 1, 2 and 3 Help Desk Support

Fairfax, VA · On-site

$21 - $28.50/hr

We specialize in Process Improvement, IT Service Management, CMMI, PMBOK ® , Program/Project ... & II IT Help Desk support to end users in a micro processor-based networked environment. • Tier ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Virginia

It Help Desk Intern information

See Virginia salary details

$9

$17

$25

How much do it help desk intern jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for it help desk intern in Virginia is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Virginia?

The most popular types of It Help Desk jobs in Virginia are:

What are popular job titles related to It Help Desk Intern jobs in Virginia?

For It Help Desk Intern jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Virginia look for?

The top searched job categories for It Help Desk Intern jobs in Virginia are:

What cities in Virginia are hiring for It Help Desk Intern jobs?

Cities in Virginia with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $35,954 per year, or $17.3 per hour.

IT Help Desk Support

VPGC, LLC.

Hinton, VA

$43K - $53K/yr

Full-time

Posted 15 days ago

Job description

IT Help Desk Support

Location: Hinton, VA 22831

Job Description

We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide technical assistance and support related to computer systems, hardware, or software. This role requires excellent problem-solving skills, strong communication abilities, and a customer-focused mindset.

Responsibilities
  • Respond to incoming requests for technical assistance via phone, email, or in-person.
  • Diagnose and resolve technical hardware and software issues.
  • Install, modify, and repair computer hardware and software.
  • Maintain daily performance of computer systems.
  • Provide support for network connectivity issues.
  • Document internal procedures and write relevant reports.
  • Assist in the setup of new user accounts and profiles.
  • Escalate complex issues to higher-level IT staff when necessary.
  • Ensure security through access controls, backups, and firewalls.
  • Stay updated with the latest technology trends and IT best practices.
Qualifications
  • Associate’s degree in Information Technology, Computer Science, or related field preferred.
  • Proven experience as a help desk technician or other customer support role.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Familiarity with remote desktop applications and help desk software.
  • Excellent communication skills and a customer-oriented approach.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
How to Apply

If you are passionate about technology and enjoy helping others, please submit your resume and cover letter to our HR department. Note: This is an onsite position. There is no relocation benefit provided.

Apply