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Desktop Support Administrator Jobs (NOW HIRING)

Teleflex

Desktop Support Administrator

Plymouth, MN · On-site

Position Summary This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations across the US, MX, and Europe. The incumbent ...

Teleflex

Desktop Support Administrator

Plymouth, MN · On-site

$79K - $119K/yr

Position Summary This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations across the US, MX, and Europe. The incumbent ...

Empath Health

Desktop Administrator

Ocala, FL · On-site

Empath Health is seeking a Desktop Support Administrator is responsible for providing technical support and maintaining desktop and mobile device systems for colleagues within their service area and ...

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

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Desktop Support Administrator information

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$19

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$54

How much do desktop support administrator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for desktop support administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Administrator, and why are they important?

To thrive as a Desktop Support Administrator, you need proficiency in troubleshooting hardware and software issues, knowledge of operating systems (like Windows and macOS), and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network fundamentals is important for resolving user problems efficiently. Strong problem-solving abilities, patience, and effective communication are vital soft skills for providing excellent user support. These skills and qualifications are crucial for minimizing downtime, ensuring employee productivity, and maintaining a smooth IT environment.

What are some common challenges faced by Desktop Support Administrators, and how can they be addressed?

Desktop Support Administrators often encounter challenges such as managing a high volume of support requests, troubleshooting diverse hardware and software issues, and supporting users with varying levels of technical knowledge. To address these challenges, it's important to prioritize tasks effectively, maintain clear documentation, and communicate solutions in a user-friendly manner. Staying current with technology updates and participating in ongoing training can also help in handling new issues efficiently and improving service delivery.

What are Desktop Support Administrators?

Desktop Support Administrators are IT professionals responsible for maintaining, troubleshooting, and supporting computer workstations, software, and network systems within an organization. They assist users with technical issues, install and configure operating systems and applications, and ensure that all desktop devices are running efficiently and securely. Their role is critical for minimizing downtime and keeping employees productive by resolving technical problems quickly and effectively.

What is the difference between Desktop Support Administrator vs Help Desk Technician?

AspectDesktop Support AdministratorHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issues, maintaining systemsHelp desk calls, remote support, ticket management
Employer & Industry UsageIT departments in various industries, corporate environmentsCustomer service centers, IT support teams

The main difference is that Desktop Support Administrators typically handle more complex hardware and software issues on-site and maintain systems, while Help Desk Technicians focus on remote support and troubleshooting via phone or ticketing systems. Both roles require similar certifications and are essential in IT support structures, but Desktop Support Administrators often have a broader scope of responsibilities.

What cities are hiring for Desktop Support Administrator jobs? Cities with the most Desktop Support Administrator job openings:
What states have the most Desktop Support Administrator jobs? States with the most job openings for Desktop Support Administrator jobs include:
Desktop Support Administrator jobs near you

Staff Desktop Support Administrator

Berriehill Research

Albuquerque, NM • On-site

Full-time

Posted 16 days ago

Job description

What you’ll do as a Staff Desktop Support Administrator

    • Provide desktop support and technical assistance to end users on a variety of issues.
    • Take ownership managing and supporting a small Windows server environment.
    • Support and maintain a VMware vSphere and vCenter environment.
    • Independently identify, research, and resolve technical problems.
    • Troubleshoot PC hardware and software issues.
    • Set up and maintain user accounts.
    • Manage file, print, and license servers.
    • Administer and monitor data backups.
    • Monitor and apply security patches and updates in a timely manner.
    • Document and maintain IT related procedures.
    • Maintain inventory and licensing records for hardware and software acquisitions.

    Staff Desktop Support Administrator Requirements

      • Minimum of four (4) years of relevant experience, experience supporting desktops/laptops and servers; specifically, with systems running Windows 11, Server 2022/2025 on a Windows network, including printers and other peripherals. (Education may be counted in lieu of experience, one year of college is equivalent to two years of experience).
      • Experience supporting an array of applications on Windows operating systems including, Microsoft Office 365, SharePoint, email, VPN clients, firewalls, disk encryption, and antivirus software.
      • Microsoft Active Directory administration experience
      • Experience troubleshooting and repairing hardware and network problems in virtual and physical environments.
      • Ability to obtain a security clearance, which includes US citizenship.
      • Must be customer service focused and have excellent time management skills.
      • Must be detail-oriented, proactive, well organized, and have ability to prioritize work.
      • Requires ability to:
        • Communicate effectively (both verbal and written),
        • Work collaboratively with team members, and on an individual basis

    Staff Desktop Support Administrator Preferences

    • Experience with Ubuntu, Red Hat, or other Linux operating systems
    • Experience with Windows Server 2022 and above
    • Experience with Microsoft 365 office applications
    • Experience with Veeam backup software
    • Knowledge of Cisco VoIP phone administration
    • Experience with VMWare vSphere virtualization and administration
    • MCSE, A+, Net+, Security+, Linux+, LPIC, RHCSA certifications
    • Antivirus and WSUS
    • DoD experience
    • Understanding of IT security best practices

    Education

    • Bachelor’s degree in MIS, CS, or other IT-related field or equivalent experience

    Applied Research Associates, Inc. is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences. The company, founded in Albuquerque, NM, in 1979, currently employs over 2,300 professionals and continues to grow. ARA offices throughout the United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement. The corporation also provides sophisticated technical products for environmental site characterization, pavement analysis, and robotics.

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