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Desktop Support Administrator Jobs (NOW HIRING)

TeamSoft

Desktop Support Admin

Stamford, CT · On-site

$35 - $42/hr

W2 only (no C2C) Interview Process: 1 video + 1 onsite Overview Seeking a Desktop Support Administrator to provide Tier 1-2 support across end-user environments , supporting ~750 users in a Microsoft ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

Balin Technologies

Desktop Support Engineer

Nashua, NH · On-site

Desktop Support Team Lead/ Level 2 Technical Support Location: Boston, MA(02111) Onsite The Desktop ... The Team Lead ensures that hospital staff--including clinicians, administrators, and support ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Administer O365, Active Directory, DNS, Group Policies, and firewall configurations. Required Skills & Qualifications: * Minimum 7 years of experience in desktop support or IT infrastructure roles.

Edge Global

Desktop Administrator

Olathe, KS · On-site

$50K - $65K/mo

Role:- Desktop Administrator Location:- Olathe, KS , 66018 Type of Hire: Full time / Permanent ... Experience in providing L2 support for desktops, laptops, printers, mobile devices, and peripherals ...

ActioNet

Desktop Support

Rosslyn, VA · On-site

Position: Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

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Desktop Support Administrator information

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$19

$34

$54

How much do desktop support administrator jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for desktop support administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Administrator, and why are they important?

To thrive as a Desktop Support Administrator, you need proficiency in troubleshooting hardware and software issues, knowledge of operating systems (like Windows and macOS), and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network fundamentals is important for resolving user problems efficiently. Strong problem-solving abilities, patience, and effective communication are vital soft skills for providing excellent user support. These skills and qualifications are crucial for minimizing downtime, ensuring employee productivity, and maintaining a smooth IT environment.

What are some common challenges faced by Desktop Support Administrators, and how can they be addressed?

Desktop Support Administrators often encounter challenges such as managing a high volume of support requests, troubleshooting diverse hardware and software issues, and supporting users with varying levels of technical knowledge. To address these challenges, it's important to prioritize tasks effectively, maintain clear documentation, and communicate solutions in a user-friendly manner. Staying current with technology updates and participating in ongoing training can also help in handling new issues efficiently and improving service delivery.

What are Desktop Support Administrators?

Desktop Support Administrators are IT professionals responsible for maintaining, troubleshooting, and supporting computer workstations, software, and network systems within an organization. They assist users with technical issues, install and configure operating systems and applications, and ensure that all desktop devices are running efficiently and securely. Their role is critical for minimizing downtime and keeping employees productive by resolving technical problems quickly and effectively.

What is the difference between Desktop Support Administrator vs Help Desk Technician?

AspectDesktop Support AdministratorHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issues, maintaining systemsHelp desk calls, remote support, ticket management
Employer & Industry UsageIT departments in various industries, corporate environmentsCustomer service centers, IT support teams

The main difference is that Desktop Support Administrators typically handle more complex hardware and software issues on-site and maintain systems, while Help Desk Technicians focus on remote support and troubleshooting via phone or ticketing systems. Both roles require similar certifications and are essential in IT support structures, but Desktop Support Administrators often have a broader scope of responsibilities.

What cities are hiring for Desktop Support Administrator jobs? Cities with the most Desktop Support Administrator job openings:
What states have the most Desktop Support Administrator jobs? States with the most job openings for Desktop Support Administrator jobs include:
Desktop Support Administrator jobs near you
Infographic showing various Desktop Support Administrator job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,711 per year, or $34.5 per hour.

Senior Desktop Support Administrator

ARA

Albuquerque, NM • On-site

Full-time

Posted 2 days ago

Job description

This is a senior-level position in the Corporate IT department. The individual selected for this position will work alongside other technical support staff to administer all aspects of the LAN operating environment for an ARA business unit. Under limited supervision, the qualified candidate will provide support to users, addressing their day-to-day issues by troubleshooting problems that arise in programs or systems.
What you'll do as a Senior Desktop Support Administrator
    • Provide desktop support and technical assistance to end users on a variety of issues on both Windows and Linux operating systems.
    • Take ownership managing and supporting a Windows server environment.
    • Support and maintain a VMware vSphere and vCenter environment.
    • May oversee daily activities of a small IT team - coordinating priorities, supporting staff success, and providing regular updates to the supervising manager.
    • Independently identify, research, and resolve technical problems.
    • Troubleshoot PC hardware and software issues.
    • Set up and maintain user accounts.
    • Manage file, print, and license servers.
    • Administer and monitor data backups.
    • Monitor and apply security patches and updates in a timely manner.
    • Document and maintain IT related procedures.
    • Maintain inventory and licensing records for hardware and software acquisitions.

Senior Desktop Support Administrator Requirements
    • Minimum of eight (8) years of relevant experience, experience supporting desktops/laptops and servers; specifically, with systems running Windows 10, Server 2012+ on a Windows network, including printers and other peripherals. (Education may be counted in lieu of experience, one year of college is equivalent to two years of experience).
    • Experience supporting a VMware vSphere and vCenter environment.
    • Experience supporting an array of applications on Windows operating systems including, Microsoft Office, SharePoint, email, VPN clients, firewalls, disk encryption, and antivirus software.
    • Microsoft Active Directory administration experience
    • Experience troubleshooting and repairing hardware and network problems in virtual and physical environments.
    • Ability to obtain a security clearance, which includes US citizenship.
    • Must be customer service focused and have excellent time management skills.
    • Must be detail-oriented, proactive, well organized, and have ability to prioritize work.
    • Requires ability to:
      • Communicate effectively (both verbal and written),
      • Work collaboratively with team members, and on an individual basis

Senior Desktop Support Administrator Preferences
  • Experience with Ubuntu, Red Hat, or other Linux operating systems
  • Experience managing or supporting High-Performance Computing (HPC) clusters and related workloads
  • Experience with Windows Server 2012 and above
  • Experience with Microsoft 365 office applications
  • Experience with Veeam backup software
  • Knowledge of Cisco VoIP phone administration
  • Experience with VMWare vSphere virtualization and administration
  • MCSE, A+, Net+, Security+, Linux+, LPIC, RHCSA certifications
  • Antivirus and SCCM
  • Master's degree in MIS, CS, or other IT-related field
  • DoD experience
  • Understanding of IT security best practices
  • Secret Security Clearance - Active or Inactive

Education
  • Bachelor's degree in MIS, CS, or other IT-related field or equivalent experience

Applied Research Associates, Inc. is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences. The company, founded in Albuquerque, NM, in 1979, currently employs over 2,300 professionals and continues to grow. ARA offices throughout the United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement. The corporation also provides sophisticated technical products for environmental site characterization, pavement analysis, and robotics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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