WCBinc is looking for a Systems Administrator (Tier 2 Desktop Support) to join our team to support our intelligence customer activities in Springfield, VA. The Tier 2 Desktop Support Technician ...
WCBinc is looking for a Systems Administrator (Tier 2 Desktop Support) to join our team to support our intelligence customer activities in Springfield, VA. The Tier 2 Desktop Support Technician ...
Desktop Support Engineer
Cincinnati, OH · On-site
Administer O365, Active Directory, DNS, Group Policies, and firewall configurations. Required Skills & Qualifications: * Minimum 7 years of experience in desktop support or IT infrastructure roles.
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Desktop Support Engineer
Cincinnati, OH · On-site
Administer O365, Active Directory, DNS, Group Policies, and firewall configurations. Required Skills & Qualifications: * Minimum 7 years of experience in desktop support or IT infrastructure roles.
Install, configure, and administer Microsoft Windows operating systems Install, configure, and support end user hardware Provide desktop and application support Provide outstanding customer service ...
Install, configure, and administer Microsoft Windows operating systems Install, configure, and support end user hardware Provide desktop and application support Provide outstanding customer service ...
We are looking for a motivated Desktop Administrator to provide onsite IT support for one of our clients in Irvine. This is a part-time contract role, requiring 3 days per week onsite. The position ...
We are looking for a motivated Desktop Administrator to provide onsite IT support for one of our clients in Irvine. This is a part-time contract role, requiring 3 days per week onsite. The position ...
Agile Defense is committed to providing innovative solutions to support the nation's vital missions. They are seeking a Windows Desktop Administrator to provide enterprise desktop support, build and ...
Agile Defense is committed to providing innovative solutions to support the nation's vital missions. They are seeking a Windows Desktop Administrator to provide enterprise desktop support, build and ...
Position: Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...
Position: Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...
Desktop Administrator
Olathe, KS · On-site
$50K - $65K/mo
Role:- Desktop Administrator Location:- Olathe, KS , 66018 Type of Hire: Full time / Permanent ... Experience in providing L2 support for desktops, laptops, printers, mobile devices, and peripherals ...
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Desktop Administrator
Olathe, KS · On-site
$50K - $65K/mo
Role:- Desktop Administrator Location:- Olathe, KS , 66018 Type of Hire: Full time / Permanent ... Experience in providing L2 support for desktops, laptops, printers, mobile devices, and peripherals ...
Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT professional is ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...
Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT professional is ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...
Desktop Support
Arlington, VA · On-site
Position: Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...
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Desktop Support
Arlington, VA · On-site
Position: Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...
Secret Cleared - Customer Support Administrator
San Francisco, CA · On-site
$75K - $83K/yr
... Administrator to support a high-visibility federal office in San Francisco. This individual will ... Provide desktop, laptop, tablet, and mobile device support * Troubleshoot and resolve O365 ...
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Secret Cleared - Customer Support Administrator
San Francisco, CA · On-site
$75K - $83K/yr
... Administrator to support a high-visibility federal office in San Francisco. This individual will ... Provide desktop, laptop, tablet, and mobile device support * Troubleshoot and resolve O365 ...
Desktop Administrator
Chicago, IL · On-site
Desktop Administrator Location : * Chicago, IL : We are seeking a skilled and motivated Desktop ... Hardware Support : Troubleshoot, repair, and maintain desktops, laptops, and peripheral devices.
Desktop Administrator
Chicago, IL · On-site
Desktop Administrator Location : * Chicago, IL : We are seeking a skilled and motivated Desktop ... Hardware Support : Troubleshoot, repair, and maintain desktops, laptops, and peripheral devices.
Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT professional is ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...
Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT professional is ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...
· Manage and monitor Microsoft 365 services and desktop support (Laptops) · Formulate and create ... 365 SharePoint Administrator experience · Exceptional interpersonal, oral and written ...
· Manage and monitor Microsoft 365 services and desktop support (Laptops) · Formulate and create ... 365 SharePoint Administrator experience · Exceptional interpersonal, oral and written ...
Desktop Support
Harrodsburg, KY · On-site
$16 - $20.50/hr
Company Description A ver reputed Company is looking for Candidates for Desktop Support Candidates ... Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles ...
Desktop Support
Harrodsburg, KY · On-site
$16 - $20.50/hr
Company Description A ver reputed Company is looking for Candidates for Desktop Support Candidates ... Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles ...
Desktop Support Engineer
Boston, MA · On-site
... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance • Support ... desktops, applications, networks, and security tools • Experience with PSA/RMM platforms ...
New
Desktop Support Engineer
Boston, MA · On-site
... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance • Support ... desktops, applications, networks, and security tools • Experience with PSA/RMM platforms ...
New
Sr. Desktop Support
Manhattan, NY · On-site
Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed * Collaborate ... Modern Desktop Administrator Associate (MD-100, MD-101)
Sr. Desktop Support
Manhattan, NY · On-site
Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed * Collaborate ... Modern Desktop Administrator Associate (MD-100, MD-101)
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Desktop Support Technician
Rancho Mirage, CA · On-site
$23 - $32/hr
Desktop Support Technician The Desktop Support Technician will play a critical role in supporting ... Administer and resolve issues with network software products and systems associated with end-user ...
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Desktop Support Technician
Rancho Mirage, CA · On-site
$23 - $32/hr
Desktop Support Technician The Desktop Support Technician will play a critical role in supporting ... Administer and resolve issues with network software products and systems associated with end-user ...
Sr. Desktop Support
New York, NY · On-site
Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed * Collaborate ... Modern Desktop Administrator Associate (MD-100, MD-101) Powered by JazzHR txcQ03tcMh
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Sr. Desktop Support
New York, NY · On-site
Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed * Collaborate ... Modern Desktop Administrator Associate (MD-100, MD-101) Powered by JazzHR txcQ03tcMh
Desktop Support
$18 - $23/hr
Desktop Support Technician Location: Burlington, VT Looking for a hands-on IT role where you can ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Desktop Support
$18 - $23/hr
Desktop Support Technician Location: Burlington, VT Looking for a hands-on IT role where you can ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Desktop Support Analyst
Big Rapids, MI · On-site
$20 - $26.75/hr
Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Administer software updates, patches, and compliance monitoring protocols * Maintain documentation ...
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Desktop Support Analyst
Big Rapids, MI · On-site
$20 - $26.75/hr
Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Administer software updates, patches, and compliance monitoring protocols * Maintain documentation ...
Desktop Support Administrator information
See salary details
$19.23 - $22.44
9% of jobs
$22.44 - $25.66
12% of jobs
$26.46 is the 25th percentile. Wages below this are outliers.
$25.66 - $28.87
18% of jobs
The median wage is $30.85 / hr.
$28.87 - $32.08
18% of jobs
$32.08 - $35.29
9% of jobs
$37.64 is the 75th percentile. Wages above this are outliers.
$35.29 - $38.51
13% of jobs
$38.51 - $41.72
6% of jobs
$41.72 - $44.93
5% of jobs
$44.93 - $48.14
4% of jobs
$48.14 - $51.35
3% of jobs
$51.35 - $54.57
2% of jobs
$19
$34
$54
How much do desktop support administrator jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for desktop support administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Desktop Support Administrator, and why are they important?
To thrive as a Desktop Support Administrator, you need proficiency in troubleshooting hardware and software issues, knowledge of operating systems (like Windows and macOS), and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network fundamentals is important for resolving user problems efficiently. Strong problem-solving abilities, patience, and effective communication are vital soft skills for providing excellent user support. These skills and qualifications are crucial for minimizing downtime, ensuring employee productivity, and maintaining a smooth IT environment.
What are some common challenges faced by Desktop Support Administrators, and how can they be addressed?
Desktop Support Administrators often encounter challenges such as managing a high volume of support requests, troubleshooting diverse hardware and software issues, and supporting users with varying levels of technical knowledge. To address these challenges, it's important to prioritize tasks effectively, maintain clear documentation, and communicate solutions in a user-friendly manner. Staying current with technology updates and participating in ongoing training can also help in handling new issues efficiently and improving service delivery.
What are Desktop Support Administrators?
Desktop Support Administrators are IT professionals responsible for maintaining, troubleshooting, and supporting computer workstations, software, and network systems within an organization. They assist users with technical issues, install and configure operating systems and applications, and ensure that all desktop devices are running efficiently and securely. Their role is critical for minimizing downtime and keeping employees productive by resolving technical problems quickly and effectively.
What is the difference between Desktop Support Administrator vs Help Desk Technician?
| Aspect | Desktop Support Administrator | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) | CompTIA A+, HDI Support Center Analyst |
| Work Environment | On-site, troubleshooting hardware/software issues, maintaining systems | Help desk calls, remote support, ticket management |
| Employer & Industry Usage | IT departments in various industries, corporate environments | Customer service centers, IT support teams |
The main difference is that Desktop Support Administrators typically handle more complex hardware and software issues on-site and maintain systems, while Help Desk Technicians focus on remote support and troubleshooting via phone or ticketing systems. Both roles require similar certifications and are essential in IT support structures, but Desktop Support Administrators often have a broader scope of responsibilities.
What cities are hiring for Desktop Support Administrator jobs? Cities with the most Desktop Support Administrator job openings:
What states have the most Desktop Support Administrator jobs? States with the most job openings for Desktop Support Administrator jobs include:
Other
Posted 19 days ago
Job description
WCBinc is looking for a Systems Administrator (Tier 2 Desktop Support) to join our team to support our intelligence customer activities in Springfield, VA. Job Description:The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user device equipment consists of workstations (thin and thick clients), monitors, KVMs, print, fax and scan devices, secure tablets and laptops, VoIP devices, Desktop VTCs (DVTCs), removable media, and associated accessories.
The individual will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of special projects. Primary Responsibilities:Provide support for implementation, maintenance, and incident troubleshooting of IT systemsManage hardware in all stages including unpacking and setup of end user devicesResolve IT incidents from cradle to grave, working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the UDS contractInstall application software on end user device workstations via scripted install packagesInventory management of UDS deployed software and end user devicesNetwork and locally attached printersAssist users in accessing and using IT systemsProvide user education and training in basic hardware and software functionsCreate and maintain documentation and SOPs to train new employeesUtilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident tickets and in fulfilling new requests submitted and tracked as Demands and RITMsIdentify and execute process improvements and other enhancements that improve operational efficiency.