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Desktop Support Administrator Jobs (NOW HIRING)

ZENITH INFOTEK LLC

Desktop Administrator

Olathe, KS · On-site

$22 - $28/hr

Desktop Administrator 4-5 years of experience in desktop support managing laptops desktops on Win71011 operating systems. * Experience in Install, upgrade of windows 11 on Laptops and Desktops.

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

Scalence L.L.C.

Desktop Administrator

Olathe, KS · On-site

L.C. is looking for a Desktop Administrator to provide technical support to end users. The role involves managing desktop environments, resolving technical issues, and ensuring compliance with ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Administer O365, Active Directory, DNS, Group Policies, and firewall configurations. Required Skills & Qualifications: * Minimum 7 years of experience in desktop support or IT infrastructure roles.

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

ActioNet, Inc.

Desktop Support

Rosslyn, VA

$47/hr

Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT professional is ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

Edge Global

Desktop Administrator

Olathe, KS · On-site

$50K - $65K/mo

Role:- Desktop Administrator Location:- Olathe, KS , 66018 Type of Hire: Full time / Permanent ... Experience in providing L2 support for desktops, laptops, printers, mobile devices, and peripherals ...

ActioNet

Desktop Support

Arlington, VA

Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

ActioNet

Desktop Support

Rosslyn, VA · On-site

$47/hr

Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT professional is ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

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Desktop Support Administrator information

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$19

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$54

How much do desktop support administrator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for desktop support administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Administrator, and why are they important?

To thrive as a Desktop Support Administrator, you need proficiency in troubleshooting hardware and software issues, knowledge of operating systems (like Windows and macOS), and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network fundamentals is important for resolving user problems efficiently. Strong problem-solving abilities, patience, and effective communication are vital soft skills for providing excellent user support. These skills and qualifications are crucial for minimizing downtime, ensuring employee productivity, and maintaining a smooth IT environment.

What are some common challenges faced by Desktop Support Administrators, and how can they be addressed?

Desktop Support Administrators often encounter challenges such as managing a high volume of support requests, troubleshooting diverse hardware and software issues, and supporting users with varying levels of technical knowledge. To address these challenges, it's important to prioritize tasks effectively, maintain clear documentation, and communicate solutions in a user-friendly manner. Staying current with technology updates and participating in ongoing training can also help in handling new issues efficiently and improving service delivery.

What are Desktop Support Administrators?

Desktop Support Administrators are IT professionals responsible for maintaining, troubleshooting, and supporting computer workstations, software, and network systems within an organization. They assist users with technical issues, install and configure operating systems and applications, and ensure that all desktop devices are running efficiently and securely. Their role is critical for minimizing downtime and keeping employees productive by resolving technical problems quickly and effectively.

What is the difference between Desktop Support Administrator vs Help Desk Technician?

AspectDesktop Support AdministratorHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issues, maintaining systemsHelp desk calls, remote support, ticket management
Employer & Industry UsageIT departments in various industries, corporate environmentsCustomer service centers, IT support teams

The main difference is that Desktop Support Administrators typically handle more complex hardware and software issues on-site and maintain systems, while Help Desk Technicians focus on remote support and troubleshooting via phone or ticketing systems. Both roles require similar certifications and are essential in IT support structures, but Desktop Support Administrators often have a broader scope of responsibilities.

What cities are hiring for Desktop Support Administrator jobs? Cities with the most Desktop Support Administrator job openings:
What states have the most Desktop Support Administrator jobs? States with the most job openings for Desktop Support Administrator jobs include:
Desktop Support Administrator jobs near you
System Administrator (Desktop Support)

System Administrator (Desktop Support)

teKnoluxion

Arnold, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Overview
System Administrator (Desktop Support)
Arnold, MO
Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly
At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support.Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions.
Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business? Do you have a desire to change how people work? Are you interested in helping to protect our nation's cyber interests? Join our growing team as a System Administrator (Desktop Support), supporting the NGA customer mission.
Responsibilities
What you get to do every day:
As a System Administrator Sr (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.
  • Key Responsibilities:
    • Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.
    • Provide troubleshooting support for systems hardware and software issues that are highly complex.
    • Performs advance software installations and upgrades to operating systems and layered software packages.
    • Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
    • Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
    • Leads complex data/media recoverability following a schedule of system backups and database archive operations.
    • Evaluates and assesses existing systems and plans long term strategies.
    • Configure and maintain networked computer system, including hardware, system software, and applications
    • Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
    • Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager.
    • Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues
    • Train end-users on the proper use of hardware and software. May training large groups of end users.
    • May coach and review the work of less-experienced professionals.
    • May serve as a team or task leader (Not a people manager)

Qualifications
Clearance Required: Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly
Certification Required: Security+ or CASP & ITIL V4 Foundations
Education/Experience:
  • Requires Bachelor's degree (or equivalent experience)
  • 5+ years of experience

Required Skills:
  • Knowledge in one or more of the following areas:
    • Thin Client using Virtual Desktop Infrastructure (VDI) Technology
    • Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM
    • End User Hardware
      • Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,
    • Desktop Image Management
    • Home Directory and Profile Support Services
    • E-mail Support Services
    • Software Support Services
    • Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM
  • Excellent troubleshooting capabilities
  • Strong communication skills
  • Strong work ethic and attention to detail
  • Strong writing skills (consistently document work completed)
  • Strong time management skills and ability to work flexible schedules to meet job requirements
  • Ability to move and lift computers, printers, monitors, and other hardware
  • Team player and willing to share knowledge and learn from others to ensure team's success
  • Enthusiasm and ability to adapt to new and changing technologies

What is ideal?
  • Intelligence Community Experience preferred

What you can expect from us
  • Recognizing great achievements do not go unnoticed by bcore through service anniversaries, spot awards, and employee referral bonuses
  • You'll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

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