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Desktop Support Engineer Jobs in Virginia (NOW HIRING)

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible for ...

Indigo IT LLC

Mac Support Engineer

Ashburn, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mac Support Engineer Ashburn, VA SUMMARY: Founded in 2001, Indigo IT is an award winning ... Experience in macOS desktop and server support skills * Experience supporting macOS across a range ...

TOMORROW HIRE

Sr. Desktop Support Tech 2

Richmond, VA · On-site

$12 - $32/hr

Job Title : Sr. Desktop Support Tech 2 Work Type : Onsite Location : Richmond, VA Start Date : 08/31/2026 End Date : 06/30/2027 Industry Category : Information Technology / Government Employment Type ...

ISI Enterprises

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

  • PTO

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Utilize Remote Monitoring and Management (RMM) tools to track alerts and provide remote desktop ...

IsI Enterprises LLC

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

  • PTO

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Utilize Remote Monitoring and Management (RMM) tools to track alerts and provide remote desktop ...

SAIC

Desktop SCCM Engineer

Quantico, VA

$80K - $120K/yr

ORA_ON_SITE Description SAIC is seeking a Sr. Desktop Engineer (SCCM) for a new/exciting program ... SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the ...

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

$80K - $120K/yr

ORA_ON_SITE Description SAIC is seeking a Sr. Desktop Engineer (SCCM) for a new/exciting program ... SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the ...

F2Onsite

Level 2 Desktop Support Technician

Salem, VA · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

Position Summary We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide onsite IT support in a professional enterprise environment. The ideal candidate will ...

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

$80K - $120K/yr

Description SAIC is seeking a Sr. Desktop Engineer (SCCM) for a new/exciting program out of ... SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the ...

Leidos

Desktop Support Technician

Virginia Beach, VA · On-site

$24 - $27/hr

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have ... Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Virginia ...

Leidos

Desktop Support Technician

Virginia Beach, VA · On-site

$24 - $27/hr

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have ... Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Virginia ...

CYNET SYSTEMS

Desktop Support Technician

Petersburg, VA · On-site

$33/hr

Hands on hardware troubleshooting experience, including desktop & laptop PCs, barcode scanners, AV ... Experience with iPhones & iPads support. * IT Utilities including operational experience. * CompTIA ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Virginia

Desktop Support Engineer information

See Virginia salary details

$10

$26

$45

How much do desktop support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support engineer in Virginia is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.53 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in Virginia?

The most popular types of Desktop Support Engineer jobs in Virginia are:

What are popular job titles related to Desktop Support Engineer jobs in Virginia?

For Desktop Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Virginia look for?

The top searched job categories for Desktop Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for Desktop Support Engineer jobs?

Cities in Virginia with the most Desktop Support Engineer job openings:

What are popular job titles related to Desktop Support Engineer jobs in VA?

For Desktop Support Engineer jobs in VA, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,669 per year, or $26.8 per hour.

Desktop Support Admin

DANE LLC

Chantilly, VA • On-site

$62K - $67K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance
  • Wellness resources

Description:

Our commitment to employee retention is multifaceted: from respectful treatment and aggressive PTO (from day 1) to expansive benefits and continuous learning opportunities, we create a workplace where you can thrive and be your best.  
 
We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support Services to the Department of State consolidated Bureaus.  You will be responsible for managing the allocation, workflow, and resolution of all Service Now service request tickets submitted by customers. These requests pertain to ClassNet and OpenNet workstations & laptops, operating system support, applications and software, monitors, network printers, digital senders, and other peripheral devices within the Department of State consolidated Bureaus. 
Details: 
Location: Washington DC - Onsite
Job Type: Full Time 
Education: Associate degree or equivalent experience 
Experience: Minimum 5 years of experience working as DSS System Administrator 
Clearance: Must hold Active DoD Secret Clearance or higher to be eligible 
Duties and Responsibilities:

  • Performs system administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages.
  • Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting.
  • Analyze, evaluate, and test software and hardware in response to issues identified by the customer.
  • Support in the planning, installation, security, and breakdown in support of standing up new facilities and standing down retired facilities.
  • Mitigate identified security issues.
  • Research and troubleshoot identified issues. Document ticket.  Ensure all appropriate steps are taken to investigate and troubleshoot issue. Escalate fully documented ticket if issue cannot be resolved.
  • Prepare and maintain activity and progress reports regarding support activities.
  • Act to coordinate activities across support agencies to deliver support services to customers.  
  • Manage and track escalations to ensure timely resolution of customer issues.
  • Contribute to identifying improvements in the support of hardware, software, or infrastructure related services.
  • Work to meet program service level agreements (SLA's) to resolve customer issues.
  • Provide one-on-one and small group training in the use of application (COTS & GOTS) and devices to new users and IT Mart visitors.
  • Install, configure and troubleshoot microcomputer hardware and software systems, to include servers.
  • Install, configure, and troubleshoot peripheral devices such as, card readers, cameras, headsets, scanners, printers, smartcard readers & other devices supported peripheral devices.
  • Conduct diagnostic troubleshooting and repair for microcomputer devices
  • Install hardware and software application on a myriad of computer devices
Requirements:

  • Associate Degree 
  • One or more industry standard certifications- A+, Security+, Network+; etc. (Preferred)
  • Must have Active Secret or Higher Clearance
  • Minimum of 5 years of experience
Qualifications:

  • Must live in the local DMV area and be able to reliably commute to DC daily. 
  • Must have an Associate's Degree or higher in computer science or a related field. 
  • Minimum 5 years of experience providing Desktop support. 
  • Must hold Active DoD Secret Clearance or higher  
  • One or more industry-standard certifications- A+, Security+, Network+; etc. preferred  
  • Must have working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets.  
  • Must have experience providing Tier 1 and 2 technical support with hardware and software.  
  • Must have excellent attention to detail.  
  • Must have a strong working knowledge of computer terms

Physical Requirements:  
 
  • Must be able to move/handle equipment up to 30 pounds  

DANE LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.