ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily ...
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily ...
Help Desk Specialist
Amelia Court House, VA · On-site
$45K - $55K/yr
IT Help Desk Specialist I Star Children's Dress Company, Inc. Location: 9120 Pridesville Road ... Support Windows-based desktops and laptops. * Assist employees with Microsoft 365 applications ...
Help Desk Specialist
Amelia Court House, VA · On-site
$45K - $55K/yr
IT Help Desk Specialist I Star Children's Dress Company, Inc. Location: 9120 Pridesville Road ... Support Windows-based desktops and laptops. * Assist employees with Microsoft 365 applications ...
Help Desk Analyst
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section ... with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook). - Demonstrate strong ...
Quick apply
Help Desk Analyst
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section ... with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook). - Demonstrate strong ...
Help Desk Specialist
Springfield, VA · On-site
Required : • Bachelor's degree in Computer Science or related field • 3+ years of experience in a help desk or technical support role • Strong knowledge of Windows operating systems, Microsoft ...
Help Desk Specialist
Springfield, VA · On-site
Required : • Bachelor's degree in Computer Science or related field • 3+ years of experience in a help desk or technical support role • Strong knowledge of Windows operating systems, Microsoft ...
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Specialist
Ashburn, VA · On-site
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Specialist
Ashburn, VA · On-site
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Analyst
Richmond, VA · On-site
$24 - $30/hr
Help Desk Analyst Sheltering Arms Institute is a non-profit, state-of-the-science physical ... Knowledge working with Microsoft Office products. * Knowledge of troubleshooting peripheral devices ...
Help Desk Analyst
Richmond, VA · On-site
$24 - $30/hr
Help Desk Analyst Sheltering Arms Institute is a non-profit, state-of-the-science physical ... Knowledge working with Microsoft Office products. * Knowledge of troubleshooting peripheral devices ...
Help Desk Analyst
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Quick apply
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Quick apply
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Specialist
Ashburn, VA · On-site
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Specialist
Ashburn, VA · On-site
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect. * Ability to ...
Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect. * Ability to ...
Help Desk Supervisor
Ashburn, VA · On-site
Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect. * Ability to ...
Help Desk Supervisor
Ashburn, VA · On-site
Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect. * Ability to ...
Help Desk Specialist
Ashburn, VA · On-site
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Specialist
Ashburn, VA · On-site
Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow and Amazon Connect. * Ability to ...
Help Desk Supervisor
Ashburn, VA · On-site
Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect. * Ability to ...
Help Desk Supervisor
Ashburn, VA · On-site
Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect. * Ability to ...
Help Desk Supervisor
Ashburn, VA · On-site
Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect. * Ability to ...
Help Desk Supervisor
Ashburn, VA · On-site
Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect. * Ability to ...
Commission Microsoft Help Desk information
What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?
| Aspect | Commission Microsoft Help Desk | Microsoft Support Specialist |
|---|---|---|
| Certifications | Basic IT certifications, Microsoft certifications often preferred | Microsoft certifications, CompTIA A+ or Network+ |
| Work Environment | Help desk centers, remote support, on-site | Help desk, remote troubleshooting, on-site support |
| Employer & Industry | IT service providers, corporate IT departments | Microsoft partner companies, corporate IT teams |
| Search & Comparison Intent | Customer support, troubleshooting, help desk roles | Technical support, product troubleshooting, support roles |
Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.
What is an entry-level job at Microsoft Help Desk?
An entry-level position at a Microsoft Help Desk typically involves providing technical support to users, troubleshooting software and hardware issues, and assisting with account or system access. Candidates usually need basic knowledge of Microsoft products, good communication skills, and may require certifications like CompTIA A+ or Microsoft Certified Fundamentals. These roles often serve as a starting point for careers in IT support or help desk services.
What are the most commonly searched types of Microsoft Help Desk jobs in Virginia?
The most popular types of Microsoft Help Desk jobs in Virginia are:
What are popular job titles related to Commission Microsoft Help Desk jobs in Virginia?
For Commission Microsoft Help Desk jobs in Virginia, the most frequently searched job titles are:
- Freelance Microsoft Active Directory
- Entry Level Desktop Technician
- Union Help Desk Technician
- Remote Independent Contractor Help Desk Technician
- 2Nd Shift Help Desk Technician
- Contract Windows Deployment
- Help Desk Technician
- Remote Help Desk Technician
- Senior Help Desk Technician
- It Desktop Support Technician
What job categories do people searching Commission Microsoft Help Desk jobs in Virginia look for?
The top searched job categories for Commission Microsoft Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Commission Microsoft Help Desk jobs?
Cities in Virginia with the most Commission Microsoft Help Desk job openings:
Full-time
Re-posted 7 days ago
Job description
Job Summary:
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations and maintaining essential Microsoft 365 and Help Desk operations.
Responsibilities:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team.
Qualifications:
Required:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team. We consider communication skills a key required skill.
Preferred:
• Bachelor's degree in technology or computer science or relevant experience
• 3-5 years of experience as a Systems or Help Desk Administrator
• Experience with M365 Admin Suite
• Experience with PowerShell
• Experience with Microsoft Intune and device management
• Experience Microsoft Teams administration
• Experience with printer management
• Excellent client ticket management and resolution
• Excellent verbal communication and written documentation skills are required
• CompTIA A+
• CompTIA Network+
• Azure Fundamentals AZ-900
Company:
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations and maintaining essential Microsoft 365 and Help Desk operations.
Responsibilities:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team.
Qualifications:
Required:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team. We consider communication skills a key required skill.
Preferred:
• Bachelor's degree in technology or computer science or relevant experience
• 3-5 years of experience as a Systems or Help Desk Administrator
• Experience with M365 Admin Suite
• Experience with PowerShell
• Experience with Microsoft Intune and device management
• Experience Microsoft Teams administration
• Experience with printer management
• Excellent client ticket management and resolution
• Excellent verbal communication and written documentation skills are required
• CompTIA A+
• CompTIA Network+
• Azure Fundamentals AZ-900
Company:
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.