Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...
ITCON Services
8 Itcon Services Jobs Hiring Near You
Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...
Join Itcon Services Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering ...
Join Itcon Services Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering ...
Call Center Operator For Itcon This is not a typical customer service role. As a Call Center Operator for ITCON, you will serve as an analyst for the National Coordination Center. You will support U.
Call Center Operator For Itcon This is not a typical customer service role. As a Call Center Operator for ITCON, you will serve as an analyst for the National Coordination Center. You will support U.
Contact Center Customer Service Representative
$16 - $21.50/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Contact Center Customer Service Representative
$16 - $21.50/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Remote Project Manager - Contact Center (USCIS Program) ITCON Services is seeking an experienced and highly accountable Project Manager to lead delivery for a large-scale contact center program ...
Remote Project Manager - Contact Center (USCIS Program) ITCON Services is seeking an experienced and highly accountable Project Manager to lead delivery for a large-scale contact center program ...
Contact Center Customer Service Representative
$16 - $21.75/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Contact Center Customer Service Representative
$16 - $21.75/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
ServiceNow Engineer- Contact Center
$52.25 - $71.75/hr
ITCON Services is seeking a skilled Mid-Level ServiceNow Engineer to develop and maintain the core operational platform for our Call Center. This 24/7/365 call center facility serves as the central ...
ServiceNow Engineer- Contact Center
$52.25 - $71.75/hr
ITCON Services is seeking a skilled Mid-Level ServiceNow Engineer to develop and maintain the core operational platform for our Call Center. This 24/7/365 call center facility serves as the central ...
Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Operators to ...
Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Operators to ...
ITCON Services Jobs Information
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Posted 23 days ago
Job description
Call Center Staff
ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff.
Requirements:
- US Citizenship REQUIRED
- A minimum of one year of experience in a medical/hospital call center
- A minimum of one year experience in triage, care management, motivational interviewing, and crisis counseling
- Fluent in English and/or Spanish, both oral and written
- Ability to handle inquiries and requests in a courteous and professional manner
- Ability to listen to and empathize with Service members, Veterans, and others and acknowledge their concerns
- Ability to gather information to determine a Service member, Veteran, or family member's needs, as well as apply problem-solving skills, and resolve the inquiry/request effectively
- Ability to communicate information clearly, accurately, and completely
- Ability to record all pertinent information accurately and efficiently
- Ability to handle crisis and abusive calls in a professional and effective manner
- Ability to control the pace and flow of the inquiry/request and manage call time effectively
At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, work-life balance, and the opportunity to work alongside an amazing and growing team.