Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...
ITCON Services
8 Itcon Services Jobs Hiring Near You
Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...
Technical Program Manager
$129K - $167K/yr
ITCON Services is seeking a highly motivated and technically proficient Technical Program Manager to lead IT projects for federal government clients. This role requires a seasoned leader with deep ...
Technical Program Manager
$129K - $167K/yr
ITCON Services is seeking a highly motivated and technically proficient Technical Program Manager to lead IT projects for federal government clients. This role requires a seasoned leader with deep ...
Java Developer
Vienna, VA · On-site
$51.25 - $66.25/hr
ITCON Services is a growing company that offers competitive compensation and development opportunities. They are seeking a Java Developer who will participate in the full life cycle of projects ...
Java Developer
Vienna, VA · On-site
$51.25 - $66.25/hr
ITCON Services is a growing company that offers competitive compensation and development opportunities. They are seeking a Java Developer who will participate in the full life cycle of projects ...
Join Itcon Services Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering ...
Join Itcon Services Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering ...
Contact Center Customer Service Representative
$16 - $21.50/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Contact Center Customer Service Representative
$16 - $21.50/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Contact Center Customer Service Representative
$16 - $21.75/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Contact Center Customer Service Representative
$16 - $21.75/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Operators to ...
Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Operators to ...
ITCON Services is seeking an experienced and highly skilled Information Security Analyst / ISSO to support multiple federal information systems in a fast-paced, mission-driven environment. The ideal ...
ITCON Services is seeking an experienced and highly skilled Information Security Analyst / ISSO to support multiple federal information systems in a fast-paced, mission-driven environment. The ideal ...
ITCON Services Jobs Information
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Posted 14 days ago
Job description
Call Center Staff
ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff.
Requirements:
- US Citizenship REQUIRED
- A minimum of one year of experience in a medical/hospital call center
- A minimum of one year experience in triage, care management, motivational interviewing, and crisis counseling
- Fluent in English and/or Spanish, both oral and written
- Ability to handle inquiries and requests in a courteous and professional manner
- Ability to listen to and empathize with Service members, Veterans, and others and acknowledge their concerns
- Ability to gather information to determine a Service member, Veteran, or family member's needs, as well as apply problem-solving skills, and resolve the inquiry/request effectively
- Ability to communicate information clearly, accurately, and completely
- Ability to record all pertinent information accurately and efficiently
- Ability to handle crisis and abusive calls in a professional and effective manner
- Ability to control the pace and flow of the inquiry/request and manage call time effectively
At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, work-life balance, and the opportunity to work alongside an amazing and growing team.