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Desktop Specialist Jobs (NOW HIRING)

SmithGroup

Desktop Specialist II

Los Angeles, CA · On-site

$70K - $74K/yr

The Los Angeles office of SmithGroup is looking for a Desktop Specialist II to join our team. As an IT team member, you will work directly with local office employees as well as remotely support ...

SmithGroup

Desktop Specialist II (12466)

Los Angeles, CA · Hybrid

$70K - $74K/yr

The Los Angeles office of SmithGroup is looking for a Desktop Specialist II to join our team. As an IT team member, you will work directly with local office employees as well as remotely support ...

Mississippi State University

$52 - $78/hr

Position Function A Desktop Support Specialist III is responsible for all desktop support issues for MSU's President, Provost, and Executive Departments in addition to general IT support for ...

Smith Group

Desktop Specialist II (12466)

Los Angeles, CA · Hybrid

$70K - $74K/yr

The Los Angeles office of SmithGroup is looking for a Desktop Specialist II to join our team. As an IT team member, you will work directly with local office employees as well as remotely support ...

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Desktop Specialist information

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$32

$47

How much do desktop specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop specialist in the United States is $32.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $39.42 per hour, depending on experience, location, and employer.

What does a desktop specialist do?

A Desktop Specialist is responsible for installing, configuring, and maintaining computer workstations and related equipment within an organization. They provide technical support to end-users, troubleshoot hardware and software issues, and ensure that all desktop systems are secure and up-to-date. Additionally, Desktop Specialists may assist with setting up new devices, managing user accounts, and supporting IT projects. Their goal is to keep computer systems running smoothly to minimize downtime for employees.

What are some common challenges faced by desktop specialists when supporting remote employees?

Desktop Specialists often encounter unique challenges when assisting remote employees, such as diagnosing hardware or network issues without physical access to the user's device. Effective remote troubleshooting requires clear communication, strong knowledge of remote desktop tools, and creative problem-solving strategies. Additionally, ensuring secure configurations and compliance with company IT policies from a distance can be complex. Collaborating with other IT team members and utilizing remote management software are vital practices for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a desktop specialist, and why are they important?

To thrive as a Desktop Specialist, you need strong troubleshooting skills, knowledge of computer hardware and operating systems, and typically a degree or certification in IT or computer science. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are commonly required. Excellent communication, problem-solving abilities, and patience help you effectively support end-users and collaborate with team members. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain smooth business operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic knowledge of operating systems and may involve certifications like CompTIA A+ to enhance job prospects.
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Desktop Specialist jobs near you
Infographic showing various Desktop Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $68,042 per year, or $32.7 per hour.

Desktop Specialist

Alloy Piping Products

Shreveport, LA • On-site

Full-time

Re-posted 5 days ago

Alloy Piping Products rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Essential Duties:

  • Deploy and Image computer assets
  • Manage, configure, and deploy software applications.
  • Provide support for Helpdesk team members.
  • Manage, update, and support all assigned Windows Servers or software applications.
  • Troubleshoot, diagnose, and resolve Desktop operating and application issues
  • Assist in supporting the printer/printing infrastructure
  • Assist in maintaining/cataloging IT assets
  • Assist Administrators in ad hoc IT special projects.
  • Manage, configure, and troubleshoot endpoint protection systems.
  • Perform system moves, adds, and changes for end-users.
  • Work with customers to ensure better understanding of new technologies and to provide in-person and remote phone support to answer questions about devices and issues.
  • Participation in nights and weekend work as needed.
  • Perform other duties as assigned.

      Requirements:

      • A minimum of 4 years of related experience.
      • An associate degree in Information technology or related field. IT certification and work experience may be substituted for this requirement.
      • A working understanding of Office 365.
      • A working understanding of Windows Server 2016/2019/Windows 10/11
      • A familiarity with PowerShell its uses within an enterprise environment.
      • Experience providing onsite and remote support assistance.
      • Strong customer service capabilities.
      • Possess a working knowledge of IT Standards.
      • Possess a working knowledge of Network Fundamentals.
      • Comfortable working with IT support ticking systems.
      • The ability to mange their time and strong multitasking capabilities.
      • Experience with Microsoft Azure or Azure services is a plus
      • Experience Administering O365 or Email systems is a plus

      What Alloy Piping Products employees say

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