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Desktop Specialist Jobs (NOW HIRING)

Trimble

Desktop Systems Professional

Alpharetta, GA

As our next IS Desktop Specialist, you will champion world-class customer service on the front lines of Trimble Corporate Information Systems, resolving critical technical challenges and keeping our ...

SDI Presence

Desktop Support Specialist II

Chicago, IL · On-site

Summary The Desktop Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining Microsoft Windows desktops, laptops, and peripheral devices in a fast-paced ...

New

SDI Presence

Desktop Support Specialist II

Chicago, IL

$25.96 - $33.65/hr

Summary The Desktop Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining Microsoft Windows desktops, laptops, and peripheral devices in a fast-paced ...

New

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How much do desktop specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop specialist in the United States is $32.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $39.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop specialists when supporting remote employees?

Desktop Specialists often encounter unique challenges when assisting remote employees, such as diagnosing hardware or network issues without physical access to the user's device. Effective remote troubleshooting requires clear communication, strong knowledge of remote desktop tools, and creative problem-solving strategies. Additionally, ensuring secure configurations and compliance with company IT policies from a distance can be complex. Collaborating with other IT team members and utilizing remote management software are vital practices for overcoming these challenges.

What does a desktop specialist do?

A Desktop Specialist is responsible for installing, configuring, and maintaining computer workstations and related equipment within an organization. They provide technical support to end-users, troubleshoot hardware and software issues, and ensure that all desktop systems are secure and up-to-date. Additionally, Desktop Specialists may assist with setting up new devices, managing user accounts, and supporting IT projects. Their goal is to keep computer systems running smoothly to minimize downtime for employees.

What are the key skills and qualifications needed to thrive as a desktop specialist, and why are they important?

To thrive as a Desktop Specialist, you need strong troubleshooting skills, knowledge of computer hardware and operating systems, and typically a degree or certification in IT or computer science. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are commonly required. Excellent communication, problem-solving abilities, and patience help you effectively support end-users and collaborate with team members. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain smooth business operations.
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Desktop Specialist jobs near you
Infographic showing various Desktop Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $68,042 per year, or $32.7 per hour.

Desktop Specialist - I/S - Desktop- Days - FT

Memorial Health System

Gulfport, MS • On-site

Full-time

Re-posted 17 days ago

Job description


The Desktop Specialist is responsible for providing technical support in the areas of personal computers and end user computing through direct help and assigned help desk tickets. The Desktop Specialist provides assistance with computer hardware and software, including printing, installation, electronic mail, and operating systems.
Responsibilities
  • Provides technical support for desktop hardware and software, cell phones and tablets, and peripheral devices
    • Installs, configures, supports, and maintains personal computing devices and peripherals
    • Effectively monitors and prioritizes ticket queue
    • Involved in the installation and rollout of new software packages, upgrades, and new desktop hardware
    • Responsible for ordering and upgrading all iOS and Android devices
    • Helps end users to troubleshoot issues on iOS and Android devices
    • Ensures proper device obsoletion procedures are performed
  • Coordinates and performs PC equipment moves and installations
    • Coordinates with collaborating departments for computer or equipment moves
    • Performs installation of new computers, devices or equipment
    • Maintains installation checklists to document installations and setups for user equipment
    • Provides follow up to end users to ensure device installation and moves are completed according to request

Qualifications
Education:
  • High School or GED

Experience:
  • 2 years installing, troubleshooting, repairing, and upgrading personal computers and printers

Skills:
  • Interpersonal skills while understanding the needs for a positive customer service experience
  • Multitasking, time-management and organization

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