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Information Technology Desktop Support Jobs (NOW HIRING)

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

The IT Desktop Support Technician will contribute to the successful implementation, maintenance, and enhancement of IT systems across projects. In this role, the IT Desktop Support Technician will ...

IT Desktop Support Specialist

Greeley, CO ยท On-site

$57K - $84K/yr

Position Title: * IT Desktop Support Specialist * Position Type: * Full Time, benefit eligible * Date Posted: * 5/4/26 * Start Date: * TBD * Location: * Frontier Academy Elementary and Secondary

Information Technology Support Job Posting Title: IT Desktop Support Analyst About Us: TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of ...

Position Title: IT Desktop Support Technician (T2) Job Number: TT0052 Career Level Mid Location: In Person Department: IT Reports To: IT Manager FLSA Status: Exempt EEO Code: 2 Professionals Original ...

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Information Technology Desktop Support information

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$10

$24

$38

How much do information technology desktop support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for information technology desktop support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Desktop Support specialist, and why are they important?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an Information Technology Desktop Support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is Information Technology Desktop Support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
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IT Desktop Support Specialist

IT Desktop Support Specialist

West Advanced Technologies (WATI)

Sacramento, CA โ€ข On-site

Full-time

Posted 21 days ago


Job description

IT Desktop Support Specialist
Sacramento, CA
12+ months

Responsibilities:
Ongoing desktop support for international airport with 300 desktops and 100 laptops.
Supporting line of business staff and also executives.
Windows 10 feature release updates such as to 20H2.
Supporting remote teleworkers.
Also two smaller airports elsewhere in Sacramento County.
Workstations: imaging/building, inventorying, surplusing/decommissioning
Some Active Directory
Regards
Naresh Damagalla
West Advanced Technologies, Inc
E: naresh.d@wati.com