SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
IT Desktop Support
Indianapolis, IN · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
IT Desktop Support
Indianapolis, IN · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...
IT Desktop Support
Charlotte, NC · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
IT Desktop Support
Charlotte, NC · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
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Senior IT Desktop Support Technician
Columbus, IN · On-site
$35 - $40/hr
Responsible for supporting all hardware and software on company desktops and providing expert ... Provide IT training to customers to ensure the successful use of IT equipment * Maintain ...
New
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Senior IT Desktop Support Technician
Columbus, IN · On-site
$35 - $40/hr
Responsible for supporting all hardware and software on company desktops and providing expert ... Provide IT training to customers to ensure the successful use of IT equipment * Maintain ...
New
It Desktop Support Technician - 1463826
$35K - $50K/yr
... the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, be able to ...
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It Desktop Support Technician - 1463826
$35K - $50K/yr
... the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, be able to ...
IT Desktop Support Technician III - Indiana
Columbus, IN · On-site
$36 - $38/hr
Provide second-level technical support for desktops, laptops, peripherals, and related hardware/software. * Support and implement IT projects and initiatives impacting assigned sites. * Manage ...
New
IT Desktop Support Technician III - Indiana
Columbus, IN · On-site
$36 - $38/hr
Provide second-level technical support for desktops, laptops, peripherals, and related hardware/software. * Support and implement IT projects and initiatives impacting assigned sites. * Manage ...
New
IT Support Technician
$45K - $65K/yr
Join our Team as an IT SUPPORT TECHNICIAN!! The Role: We're seeking a passionate and dedicated ... One minute you may be providing Desktop Support and the next minute you may be working with ...
IT Support Technician
$45K - $65K/yr
Join our Team as an IT SUPPORT TECHNICIAN!! The Role: We're seeking a passionate and dedicated ... One minute you may be providing Desktop Support and the next minute you may be working with ...
IT Support Technician
East Chicago, IN · On-site
$45K - $65K/yr
Join our Team as an IT SUPPORT TECHNICIAN!! The Role: We're seeking a passionate and dedicated ... One minute you may be providing Desktop Support and the next minute you may be working with ...
IT Support Technician
East Chicago, IN · On-site
$45K - $65K/yr
Join our Team as an IT SUPPORT TECHNICIAN!! The Role: We're seeking a passionate and dedicated ... One minute you may be providing Desktop Support and the next minute you may be working with ...
IT Support Specialist
Carmel, IN · On-site
$55K - $60K/yr
Requirements Requirements of IT Support Specialist * 2+ years of IT desktop support experience. * Strong troubleshooting skills; familiarity with Windows, Office 365, and networking basics.
IT Support Specialist
Carmel, IN · On-site
$55K - $60K/yr
Requirements Requirements of IT Support Specialist * 2+ years of IT desktop support experience. * Strong troubleshooting skills; familiarity with Windows, Office 365, and networking basics.
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Field Desktop Support Technician III
Columbus, IN · On-site
$35 - $39/hr
IT Desktop Support Technician III - Field Support Key Details * Location: Columbus, IN 47201 * Duration: 6-month contract * Work Arrangement: Onsite/field-based, with up to 80% travel * Travel ...
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Field Desktop Support Technician III
Columbus, IN · On-site
$35 - $39/hr
IT Desktop Support Technician III - Field Support Key Details * Location: Columbus, IN 47201 * Duration: 6-month contract * Work Arrangement: Onsite/field-based, with up to 80% travel * Travel ...
New
Six (6) months of IT desktop support or related IT experience * Experience installing and maintaining hardware, software, and peripheral components of PC (Windows) and Macintosh based workstations ...
Six (6) months of IT desktop support or related IT experience * Experience installing and maintaining hardware, software, and peripheral components of PC (Windows) and Macintosh based workstations ...
In this role, you will be responsible for providing technical support for a wide range of desktop and laptop hardware and software issues. You will work closely with other IT team members and assist ...
In this role, you will be responsible for providing technical support for a wide range of desktop and laptop hardware and software issues. You will work closely with other IT team members and assist ...
In this role, you will be responsible for providing technical support for a wide range of desktop and laptop hardware and software issues. You will work closely with other IT team members and assist ...
In this role, you will be responsible for providing technical support for a wide range of desktop and laptop hardware and software issues. You will work closely with other IT team members and assist ...
DESKTOP SUPPORT
Hammond, IN · On-site
$19.50 - $24.75/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...
DESKTOP SUPPORT
Hammond, IN · On-site
$19.50 - $24.75/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...
Senior Associate, Desktop Support
Indianapolis, IN · On-site
$57/hr
This role is ideal for a customer-focused IT professional with strong problem-solving skills and hands-on desktop support experience. * Pay rate :$50 /hr on w2 to $57/hr on w2 Responsibilities:
Senior Associate, Desktop Support
Indianapolis, IN · On-site
$57/hr
This role is ideal for a customer-focused IT professional with strong problem-solving skills and hands-on desktop support experience. * Pay rate :$50 /hr on w2 to $57/hr on w2 Responsibilities:
In this role, you will be responsible for providing technical support for a wide range of desktop and laptop hardware and software issues. You will work closely with other IT team members and assist ...
In this role, you will be responsible for providing technical support for a wide range of desktop and laptop hardware and software issues. You will work closely with other IT team members and assist ...
Desktop Support
$14.14/hr
Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification ...
Desktop Support
$14.14/hr
Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification ...
Desktop Support Technician
Indianapolis, IN · On-site
$65K - $70K/yr
You will work closely with other IT team members and assist in the deployment, maintenance, and ... Provide technical support for desktop and laptop hardware and software issues, including ...
Desktop Support Technician
Indianapolis, IN · On-site
$65K - $70K/yr
You will work closely with other IT team members and assist in the deployment, maintenance, and ... Provide technical support for desktop and laptop hardware and software issues, including ...
Desktop Support
Anderson, IN · On-site
$17.50 - $22.25/hr
... IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate ...
Quick apply
Desktop Support
Anderson, IN · On-site
$17.50 - $22.25/hr
... IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate ...
Information Technology Desktop Support information
See Indiana salary details
$9.84 - $12.25
1% of jobs
$12.25 - $14.66
1% of jobs
$14.66 - $17.07
8% of jobs
$18.61 is the 25th percentile. Wages below this are outliers.
$17.07 - $19.48
23% of jobs
The median wage is $21.52 / hr.
$19.48 - $21.90
20% of jobs
$21.90 - $24.31
18% of jobs
$25.19 is the 75th percentile. Wages above this are outliers.
$24.31 - $26.72
11% of jobs
$26.72 - $29.13
8% of jobs
$29.13 - $31.55
4% of jobs
$31.55 - $33.96
3% of jobs
$33.96 - $36.37
2% of jobs
$9
$23
$36
How much do information technology desktop support jobs pay per hour?
As of Jul 17, 2026, the average hourly pay for information technology desktop support in Indiana is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.87 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Information Technology Desktop Support specialist, and why are they important?
To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.
What are some common challenges faced in an Information Technology Desktop Support role, and how can they be effectively managed?
Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.
What is the difference between Information Technology Desktop Support vs Network Support Specialist?
| Aspect | Information Technology Desktop Support | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Office, help desks, remote support | Data centers, network operations centers, on-site |
| Job Focus | End-user device troubleshooting, OS issues | Network infrastructure, connectivity issues |
| Industry Usage | IT support teams across various industries | Network administration teams in organizations |
While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.
What is Information Technology Desktop Support?
Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
What are popular job titles related to Information Technology Desktop Support jobs in Indiana? For Information Technology Desktop Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Information Technology Desktop Support jobs in Indiana look for? The top searched job categories for Information Technology Desktop Support jobs in Indiana are:
What cities in Indiana are hiring for Information Technology Desktop Support jobs? Cities in Indiana with the most Information Technology Desktop Support job openings:
Gaylor Electric rating
7.4
Based on 38 frontline employees who took The Breakroom Quiz
36th of 80 rated construction
Job description
SCOPE OF WORK
The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment.
POSITION REQUIREMENTS
- Possesses an outgoing, amiable personality, and desire to help others
- Effective communication skills, both verbal and written
- Knowledgeable in the Windows desktop environment
- Maintains confidentiality of all Company information
- Excellent time management skills and ability to multitask
- Participates in an on-call rotation and responds to critical IT incidents and emergency support requests during non-business hours as required.
RESPONSIBILITIES
- Maintains appropriate records, files, and documentation
- Responds to support requests and takes necessary steps to resolve problems
- Documents support issues and solutions
- Remote problem-solving through use of remote connection tools
- Diagnoses Windows and PC hardware and Software issues
- Laptop, tablet, cell phone configurations and deployments
- Basic troubleshooting of LAN and connectivity issues
- Performs data migrations and assists in data restorations on local devices
EDUCATION
- CompTIA A+ preferred; may be obtained within first year of employment
EXPERIENCE
- Previous desktop support or IT helpdesk experience preferred
What Gaylor Electric employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Gaylor Electric
Sourced by ZipRecruiter
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1984