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Information Technology Desktop Support Jobs in Indiana

Deaconess

Desktop Support III

Evansville, IN · On-site

$24.11 - $33.75/hr

Help Keep Technology Running So Care Teams Can Focus on Patients We are seeking an experienced Desktop Support III to join our Information Technology team. In this role, you will provide advanced ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$21 - $35.89/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN · On-site

$19.50 - $24.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

Beacon Hill

Desktop Support II

Brownsburg, IN · On-site

This desktop support specialist will support day-to-day endpoint, mobility, and productivity ... Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world ...

BCforward

Desktop Support

Indianapolis, IN

$14.14/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification ...

TEKsystems

Desktop Support Analyst

Whitestown, IN

$22 - $25/hr

Associate degree in Information Technology or a related field preferred, or equivalent combination of education and experience. * Experience supporting enterprise desktop environments and end-user ...

Omega Solutions, Inc.

Desktop Support

Indianapolis, IN · On-site

$17.75 - $22.50/hr

Omega Solutions, Inc. is seeking a Desktop Support Analyst for a 10-month contract in Indianapolis ... Omega was incorporated in 2007 in the State of California to offer high end IT Solutions ranging ...

TEKsystems

Desktop Support Analyst

Whitestown, IN

$22 - $25/hr

Associate degree in Information Technology or a related field preferred, or equivalent combination of education and experience. * Experience supporting enterprise desktop environments and end-user ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Provide IT support for disaster recovery and immediate response in the event of emergency ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Indiana

Information Technology Desktop Support information

See Indiana salary details

$9

$23

$36

How much do information technology desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for information technology desktop support in Indiana is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.87 per hour, depending on experience, location, and employer.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Information Technology Desktop Support jobs in Indiana?

For Information Technology Desktop Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Information Technology Desktop Support jobs in Indiana look for?

The top searched job categories for Information Technology Desktop Support jobs in Indiana are:

What cities in Indiana are hiring for Information Technology Desktop Support jobs?

Cities in Indiana with the most Information Technology Desktop Support job openings:

Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $48,152 per year, or $23.1 per hour.

IT Desktop Support Service Technician

The AME Group

Columbus, IN

$45K - $55K/yr

Full-time

Posted 2 days ago

New

Job description

Description

Welcome to The AME Group - Where People Power Progress
At The AME Group, every employee helps define who we are. For over 40 years, we've built a thriving, people-first culture rooted in innovation, collaboration, and purpose. As one of the nation's leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success, and continuous learning, we don't just adapt to change - we drive it. Join a company where your voice matters, your work makes an impact, and your future is a shared journey.



What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.


Position Summary

The IT Technician is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues for Windows-based computers and servers. This role provides on-site and remote technical support to clients, ensuring systems remain secure, reliable, and operating at peak performance.



Key Responsibilities

  • Diagnose and repair Windows desktops, laptops, and servers (Windows Server 2016/2019/2022/2025)
  • Perform routine maintenance including updates, patching, and system health checks
  • Troubleshoot network connectivity, Active Directory, and Microsoft 365 issues
  • Respond to support tickets and provide timely resolution to end-user issues
  • Install, configure, and deploy hardware, software, and peripherals
  • Document all service activity, solutions, and client interactions in the ticketing and documentation systems
  • Assist with onboarding/offboarding of users and devices
  • Support cybersecurity best practices including endpoint protection and patch management

Requirements

Location: Columbus, Bloomington, client sites
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Employment Type: Full-time
Availability: Immediate


What We Are Looking For:

  • 1+ years of experience in IT support or a similar technical role
  • Strong working knowledge of Windows 11 and Windows Server environments
  • Familiarity with Active Directory, DNS, DHCP, and Group Policy
  • Basic networking knowledge (TCP/IP, VPNs, switches, routers)
  • Excellent problem-solving and customer service skills
  • Valid driver's license and ability to travel to client sites

Preferred:

  • CompTIA A+, Network+, or Microsoft certification
  • Experience with Microsoft 365 administration
  • Familiarity with remote support tools and PSA/RMM platforms
  • PowerShell scripting experience

Physical Requirements

  • Ability to lift and move computer equipment up to 50 lbs
  • Reliable transportation for on-site client visits

Salary

Based on experience and training 


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