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Information Technology Desktop Support Jobs in Indiana

gaylor

IT Desktop Support

Indianapolis, IN · Remote

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...

gaylor

IT Desktop Support

Charlotte, NC · Remote

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...

Gaylor Electric

IT Desktop Support

Indianapolis, IN · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...

gaylor

IT Desktop Support

Charlotte, NC · Remote

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...

Staffing

Be Seen First

Senior IT Desktop Support Technician

Columbus, IN · On-site

$35 - $40/hr

Responsible for supporting all hardware and software on company desktops and providing expert ... Provide IT training to customers to ensure the successful use of IT equipment * Maintain ...

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Field Desktop Support Technician III

Columbus, IN · On-site

$35 - $39/hr

IT Desktop Support Technician III - Field Support Key Details * Location: Columbus, IN 47201 * Duration: 6-month contract * Work Arrangement: Onsite/field-based, with up to 80% travel * Travel ...

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Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN

$19.50 - $24.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

BCforward

Desktop Support

Indianapolis, IN

$14.14/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

... IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Indiana

Information Technology Desktop Support information

See Indiana salary details

$9

$23

$36

How much do information technology desktop support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for information technology desktop support in Indiana is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Desktop Support specialist, and why are they important?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an Information Technology Desktop Support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is Information Technology Desktop Support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
What are popular job titles related to Information Technology Desktop Support jobs in Indiana? For Information Technology Desktop Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Information Technology Desktop Support jobs in Indiana look for? The top searched job categories for Information Technology Desktop Support jobs in Indiana are:
What cities in Indiana are hiring for Information Technology Desktop Support jobs? Cities in Indiana with the most Information Technology Desktop Support job openings:
Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 7% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $48,152 per year, or $23.1 per hour.
IT Desktop Support

IT Desktop Support

gaylor

Indianapolis, IN • Remote

Other

Posted 15 days ago

Gaylor Electric rating

7.4

Company rating: 7.4 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

36th of 80 rated construction

Job description

SCOPE OF WORK                                                                                                                                          

The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment.

POSITION REQUIREMENTS

  • Uses Gaylor Performance Values as tools to fulfill all job responsibilities 
  • Possesses an outgoing, amiable personality, and desire to help others
  • Effective communication skills, both verbal and written 
  • Knowledgeable in the Windows desktop environment
  • Maintains confidentiality of all Company information
  • Excellent time management skills and ability to multitask 

RESPONSIBILITIES                                                                                                                                                                          

  • Maintains appropriate records, files, and documentation
  • Responds to support requests and takes necessary steps to resolve problems
  • Documents support issues and solutions
  • Remote problem-solving through use of remote connection tools
  • Diagnoses Windows and PC hardware issues
  • Laptop, tablet, cell phone configurations and deployments
  • Basic troubleshooting of LAN and connectivity issues
  • Performs data migrations and assists in data restorations on local devices

 EDUCATION

  • CompTIA A+ preferred; may be obtained within first year of employment

EXPERIENCE

  • Previous desktop support or IT helpdesk experience preferred

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