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Information Technology Desktop Support Jobs in Indiana

Slate Auto

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

Team-oriented attitude with a willingness to learn new technologies. Job Type & Location This is a ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

Team-oriented attitude with a willingness to learn new technologies. Job Type & Location This is a ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

Artech Information System LLC

DESKTOP SUPPORT

Evansville, IN · On-site

$19.25 - $24.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Deskside Support Specialist Duration: 12+Months (Possible Extension) Location : Evansville, IN ...

TEKsystems

IT Support Specialist

Clinton, IN

$27 - $30/hr

IT Support TechnicianOverview We are seeking an experienced IT Support Technician to join a high ... Troubleshoot and resolve desktop, laptop, printer, and connectivity issues. * Manage and close ...

TEKsystems

IT Support Specialist

Clinton, IN

$27 - $30/hr

IT Support TechnicianOverview We are seeking an experienced IT Support Technician to join a high ... Troubleshoot and resolve desktop, laptop, printer, and connectivity issues. * Manage and close ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

Gr8ttek, LLC

L2 Desktop Support Technician

Princeton, IN · On-site

$20 - $23/hr

What You'll Do · Troubleshoot desktops, laptops, mobile devices, printers, and peripherals · ... of IT support experience · Strong skills in hardware/software troubleshooting with OEMs · ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Indiana

Information Technology Desktop Support information

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$9

$23

$36

How much do information technology desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for information technology desktop support in Indiana is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.87 per hour, depending on experience, location, and employer.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Information Technology Desktop Support jobs in Indiana?

For Information Technology Desktop Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Information Technology Desktop Support jobs in Indiana look for?

The top searched job categories for Information Technology Desktop Support jobs in Indiana are:

What cities in Indiana are hiring for Information Technology Desktop Support jobs?

Cities in Indiana with the most Information Technology Desktop Support job openings:

Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $48,152 per year, or $23.1 per hour.

Desktop Support Technician

Noblesoft Technologies

Anderson, IN • On-site

$17.50 - $22.25/hr

Contractor

Re-posted just now

Job description

Title         : Desktop support Technician

Location : Anderson, IN 46016(onsite)

As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers.

Job Description

As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

•        Manage the reporting of SLAs, Adherence of SLA and contract

•        Manage shift and shift planning including on call roster

•        Manage Resource productivity

•        Enable the team with training and development

•        Ensure security compliance

•        Ensure sufficient inventory level is managed across locations

•        Ensure all service request and incidents are resolved before agreed service levels

•        Plan and execute any move request or project work

•        Lead the team by providing technical and process assistance to below activities

•        Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

•        Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes and health checks

•        Perform onsite updates, Configuration changes, or Software installations.

•        Provide onsite technical assistance to end users by visiting their desk location

•        Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.

•        Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.

•            Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)

•            Perform end-user support related security and controls and compliance related tasks such as

•        Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs

•            Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.

•              Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support

•            Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.

•            Provide On-call support if required outside business hours on a rotational basis

Desired Qualifications:

•        Experience with various desktop systems, operating systems, and diverse technical environments.

•        Excellent customer service orientation and verbal communication skills.

•        Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.

•        Ability to install software for and troubleshoot a wide range of applications.

•        Analytical thinking and problem-solving ability.

•        CompTIA A+ certification or equivalent certification

•        Flexible for travelling to remote sites or cluster

•        Should be able to lift weight up to 30lbs at waist level