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Information Technology Desktop Support Jobs in Indiana

Artech Information System LLC

DESKTOP SUPPORT

Evansville, IN · On-site

$19.25 - $24.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Deskside Support Specialist Duration: 12+Months (Possible Extension) Location : Evansville, IN ...

TriOptus LLC

IT Support (GxP) |

Warsaw, IN · On-site

$20.75 - $28.50/hr

GxP knowledge/experience is must. IT support role. 7+ yrs experience. Responsibilities: * Focused ... Desktop Support Basic Qualification : Additional Skills : Helpdesk Support Background Check : No ...

Ivy Tech

IT Support

Indianapolis, IN · On-site

$20/hr

Process IT Helpdesk cases/incidents to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network ...

PTS Diagnostics

Be Seen First

IT Service Desk Support Specialist II

Indianapolis, IN · On-site

SUMMARY The IT Service Desk Specialist II provides technical support for corporate computing ... This role is responsible for building, configuring, maintaining, and troubleshooting desktops ...

Artech Information System LLC

deskside support

Richmond, IN · On-site

$18 - $23/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Onsite Support Location: richmond,IN Duration: 1+ years Skills ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Indiana

Information Technology Desktop Support information

See Indiana salary details

$9

$23

$36

How much do information technology desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for information technology desktop support in Indiana is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
What are popular job titles related to Information Technology Desktop Support jobs in Indiana? For Information Technology Desktop Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Information Technology Desktop Support jobs in Indiana look for? The top searched job categories for Information Technology Desktop Support jobs in Indiana are:
What cities in Indiana are hiring for Information Technology Desktop Support jobs? Cities in Indiana with the most Information Technology Desktop Support job openings:
Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,152 per year, or $23.1 per hour.

J-2590 - Technician, Desktop Services I

Phaxis

Indianapolis, IN • On-site

$27.62/hr

Contractor

Posted 15 days ago

Job description


The Desktop Support Technician will be responsible for providing technical support to our corporate and remote locations for computers, mobile devices, peripherals, and applications. The Desktop Support Technician will also be responsible for the successful completion of Desktop related projects under supervision. This role is in office Monday to Friday.
How You'll Shine:
Monitor the internal ticket systems and complete basic support requests for PC build and deployments.
Perform installs, moves, adds and changes (IMAC) to meet customer needs.
Provide support and respond to queries in a timely manner. Ensure tickets are completed in accordance with the appropriate Service Level Agreement
Support the in-house Desktop Services team with basic requests (i.E., replacing cables, setting up projectors, moving computers, etc.
Complete any other tasks as requested by the team supervisor or senior member of staff.
Must be able to push, physically handle, and lift objects up to approximately 50 lbs.
Must be able to stoop, bend, climb ladders, pull wire, kneel and crawl to make repairs, adjust and/or install equipment.
Quals--
What You'll Bring:
Associate degree or Equivalent Experience
A+/Microsoft, or other relevant technical certifications - Preferred
ITIL Foundations -Preferred
Apple Certified Support Professional - Preferred
Excellent Technical acumen on Desktop and/or Application technologies
Excellent interpersonal, written and oral communication skills
Basic understanding of information technology security principles.
Basic understanding of ITIL / ITSM processes and procedures.
Experience with Desktop Technologies (Laptop, PC, Mobile, Desktop)
2 years'experience within the Information Technology field
Experience with Mobile Device Management (MDM) platforms such as MobileIron and Jamf.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
Meet Your Recruiter
Iben Krogh
Phaxis logo

About Phaxis

Sourced by ZipRecruiter

Phaxis has been working on behalf of amazing clients and candidates for over 20 years, with much success. We have filled over 94,000 roles across our actively serviced clients. Our team understands how to deliver for our clients while guiding our candidates through their career journey and we all want to get you where you want to be. Your goals are our goals, and we treat them as such. Once you work with us, you’re a part of the team! How can we help you? We’re dedicated to helping you find yours.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Melville , NY, US

Year founded

2002

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