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Entry Level Help Desk Support Jobs in Indiana (NOW HIRING)

Netpace Inc

IN-DCS-Help Desk Support

Indianapolis, IN · On-site

Netpace Inc is seeking a Help Desk Support professional to provide assistance for the Statewide Automated Child Welfare Information System (SACWIS). The role involves resolving software-related ...

Zones

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

You'll provide first-line technical support, troubleshoot issues, and contribute to a seamless IT environment that powers our mission. What you will do as the Help Desk Support Analyst: The ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/wk

You'll provide first-line technical support, troubleshoot issues, and contribute to a seamless IT environment that powers our mission. What you will do as the Help Desk Support Analyst: The ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/hr

You'll provide first-line technical support, troubleshoot issues, and contribute to a seamless IT environment that powers our mission. What you will do as the Help Desk Support Analyst: The ...

Zones, LLC

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot issues, and contribute to a seamless IT environment for their global teams. Responsibilities : • ...

AEG

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

The IT Help Desk Technician serves as the front-line technical support resource for Andretti Global employees and business operations. This role is responsible for providing timely and effective ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users. The position is responsible for answering, collaborating commenting, troubleshooting, and providing ...

Netfor

Help Desk Project Coordinator

Indianapolis, IN · On-site

$21 - $24/hr

The Help Desk team supports employees and client end users with technical issues, service requests, and the operational improvements that keep support delivery running smoothly. Position Overview The ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users. The position is responsible for answering, collaborating commenting, troubleshooting, and providing ...

FAMILY EXPRESS CORPORATION

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users. The position is responsible for answering, collaborating commenting, troubleshooting, and providing ...

kirbyrisk

Help Desk Specialist

Indianapolis, IN

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support--helping teammates across the ...

kirbyrisk

Help Desk Specialist

Indianapolis, IN · On-site

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support--helping teammates across the ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Indiana

Entry Level Help Desk Support information

See Indiana salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level help desk support in Indiana is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.97 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Indiana?

For Entry Level Help Desk Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Indiana look for?

The top searched job categories for Entry Level Help Desk Support jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Help Desk Support jobs?

Cities in Indiana with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.

IT Help Desk Support

Frankfort, IN

Metro Industrial Services
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Metro Industrial Servicesexternal

$30 - $40/hr

Full-time

Medical, Dental, Vision

Posted 3 days ago

New

Job description

Metro Services is seeking to immediately fill IT Help Desk Support positions for a Manufacturing company in Frankfort, IN. This is a Temporary job. Apply now!

Duties for this position include:

• Provide Help Desk and Desktop Support to employees throughout the facility, troubleshooting computers, hardware, software, printers, peripherals, and connectivity issues.
• Provide first-response IT support on the plant floor while assisting with new-hire onboarding, employee separations, equipment, and system access.
• Assist with IT preparation and implementation for new machinery and manufacturing equipment, while maintaining accurate IT asset/software inventories and documenting IT activities.

Compensation (USD):

$30.00 - $40.00/hour

Schedule:

1st Shift

Monday - Friday
8:00 a.m. - 5:00 p.m.
30-minute lunch

Successful candidates must meet the following requirements:

• 2+ years of experience in IT Support, Desktop Support, Help Desk, or a related role preferred.

• Strong troubleshooting, problem-solving, communication, organization, and customer-service skills, with experience supporting Windows computers, hardware, software, and peripherals.

• Manufacturing or industrial IT experience is highly preferred, with the ability to work independently in both office and active plant-floor environments.

WHY APPLY FOR A JOB AT METRO SERVICES?

If you're ready to take hold of your career, we can help you start down the right path, and we'll be with you the whole way. At Metro, we guide you through a simple application process, provide Consultation services through Coaching and Resume building, and offer a wide array of benefits.

As an employee, you will receive:

• Skills training and development
• Weekly pay
• Direct deposit or pay cards
• Medical, dental, vision, and disability insurance
• Internal Referral Program

WHAT HAPPENS AFTER YOU APPLY?

As soon as you have applied, give us a call at 855.715.5627 to let us know that your application has been submitted. Calling us makes you a priority! Also, check your email. We will send you electronic paperwork to fill out and sign. Of course, doing your paperwork from a computer is best, but it can also be done on a mobile device.

WHAT SETS US APART

At Metro Services, we understand that job seekers need a company that focuses on them individually and emphasizes their opportunities. Metro Services does this by matching qualified candidates to jobs that best align with their interests, abilities, and previous work experience. While we have full-time positions available with our client companies, we also offer temporary work that is often a bridge to full-time employment. The fact that we place over 10,000 employees annually and many of our temporary jobs lead to a full-time position is a testimony, in itself, to our ability to accurately match people to the right job while meeting the needs of our client companies.

EEO Program

Metro Services does not discriminate in employment opportunities or practices based on race, color, religion, gender, national origin, ancestry, age, disabilities, or any other characteristics protected by law.
Learn more about us by visiting our website at metroindustrialservices.com.
For more information, stop by or call TODAY!

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