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Local Microsoft Help Desk Jobs in Indiana (NOW HIRING)

Help Desk Technician

Elkhart, IN · On-site

$19.25 - $25.75/hr

- Forest River Inc. - Help Desk Technician (Onsite) The Forest River IT team is growing! We are ... Proficiency with common software packages - Microsoft Office, Adobe products, AutoCAD, and similar ...

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Knowledgeable and proficient on Microsoft Office products and software Nonessential Skills and ...

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Knowledgeable and proficient on Microsoft Office products and software Nonessential Skills and ...

Help Desk Support

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Deliver software support to both internal and externalclients via telephone, email and Microsoft ... Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk ...

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot ... Microsoft Office, SAP, or proprietary tools), and network connectivity. • Perform initial ...

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Proficiency with Windows and/or macOS operating systems, Microsoft Office Suite, and basic ...

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Proficiency with Windows and/or macOS operating systems, Microsoft Office Suite, and basic ...

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Proficiency with Windows and/or macOS operating systems, Microsoft Office Suite, and basic ...

Help Desk Analyst

Indianapolis, IN · On-site

$20 - $23/hr

As a Help Desk Analyst , you'll play a key role in supporting daily office operations and high ... Experience with Microsoft 365, Azure, Windows Server, and Active Directory environments is a plus.

... Microsoft office, O365, Windows 10, Outlook, Hardware, Service Top Skills Details Help desk,Support,Help desk support,Troubleshooting,Service desk,Customer service,Active directory,Technical support ...

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Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Indiana? The most popular types of Microsoft Help Desk jobs in Indiana are:
What are popular job titles related to Local Microsoft Help Desk jobs in Indiana? For Local Microsoft Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Indiana look for? The top searched job categories for Local Microsoft Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Local Microsoft Help Desk jobs? Cities in Indiana with the most Local Microsoft Help Desk job openings:
Infographic showing various Local Microsoft Help Desk job openings in Indiana as of May 2026, with employment types broken down into 54% Full Time, 14% Part Time, 5% Temporary, and 27% Contract. Highlights an 81% Physical, 14% Hybrid, and 5% Remote job distribution.
Help Desk Technician

Help Desk Technician

Forest River, Inc.

Elkhart, IN • On-site

$19.25 - $25.75/hr

Full-time

Posted 18 days ago


Forest River rating

6.3

Company rating: 6.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

364th of 415 rated machine equipment manufacturers


Job description

Job Description - Forest River Inc. - Help Desk Technician (Onsite)
The Forest River IT team is growing! We are seeking a sharp, customer-focused Help Desk Technician to report to our VP of Technology. In this role, you will be the primary point of contact for our staff-using your technical expertise to solve problems, maintain systems, and ensure technology works seamlessly for everyone.
What's In It For You?
  • Growth - Work in a supportive, fast-paced, entrepreneurial, and innovative workplace that offers opportunities for advancement.
  • Help shape the future - Have a hand in building and growing our evolving Technical Support strategy.
  • Opportunity - shape best practices for Technical Support initiatives.
  • Grow business knowledge by working with teammates across all aspects of Forest River's diverse business.

What You'll Do
You'll bring proven communication skills, sharp problem-solving instincts, and a commitment to excellence to every support interaction.
  • Deliver hands-on technical support for hardware, software, mobile devices, and other technology tools - by phone, email, in person, or remote desktop.
  • Diagnose and resolve issues quickly; escalate complex problems to the right team member with full context.
  • Manage user accounts - password resets, unlocks, re-enablement, and identity verification.
  • Maintain up-to-date knowledge of company policies and assist in compliance efforts.
  • Contribute to and maintain Help Desk documentation, knowledge base articles, and procedural guides.
  • Assist in keeping the Help Desk web presence current and useful.
  • Log, track, and document all technical issues accurately and completely.
  • Produce clear written materials - correspondence, memos, reports, and presentations - using word processing and graphics software.
  • Stay current on emerging technologies and trends relevant to the role.
  • Pitch in on other related duties as the team's needs evolve.

What We Are Looking For:
  • Associate's degree preferred, with 5+ years of hands-on technical and customer service experience.
  • Strong interpersonal skills with a genuine focus on customer satisfaction.
  • Proactive self-starter with a strong sense of ownership and the ability to work independently in a fast-paced environment.
  • Outstanding written and verbal communication skills.
  • Solid working knowledge of Windows-based PC environments.
  • Proficiency with common software packages - Microsoft Office, Adobe products, AutoCAD, and similar tools.
  • Intermediate understanding of TCP/IP networking and the ability to troubleshoot connectivity issues.
  • Comfortable working with users of all technical skill levels.
  • Ability to design and deliver basic technology training materials.
  • Strong grasp of organizational policies and procedures - and the judgment to apply them.
  • Unwavering commitment to confidentiality and data integrity.
  • Reliable personal transportation required (business mileage reimbursed).
  • Personal smartphone required for departmental communications.

What Forest River employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Forest River logo

About Forest River

Sourced by ZipRecruiter

At Forest River, Inc. your needs, interests, budget, and lifestyle are at the forefront of everything we do. This affects every step from design, to the Manufacturing floor and on to you our Customer. Whatever your need Recreation, Transportation or Cargo Hauling . We Strive to bring quality products within reach of everyone. It’s not just a slogan: Customer Satisfaction is Our #1 Priority. Our large production capacity enables us to fill our customers' orders promptly without cutting corners or rushing through production procedures. This ensures that each Forest River product is conscientiously built and undergoes thorough, detailed inspection before it's shipped to the customer. This guarantees that every family who desires quality recreation will find a Forest River product that serves their Needs, Interests, Budget, and Lifestyle.

Industry

Motor vehicle manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Elkhart, IN, US

Year founded

1996

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