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Local Microsoft Help Desk Jobs (NOW HIRING)

HELP DESK

Washington, DC · On-site

$23.25 - $31.75/hr

At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... local, and education (SLED) groups, as well as commercial organizations. vTech Solution offers ...

New

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) * Install ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) * Install ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...

Preferred : • ITIL Foundation Certification. • Microsoft and CompTIA certifications. • Experience supporting manufacturing environments. • Experience leading Help Desk operations across ...

... Microsoft Sentinel, VSOC monitoring platforms, Nessus, and other enterprise diagnostic tools ... enterprise Help Desk ticketing systems to document, prioritize, track, escalate, and resolve ...

New

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ. Job Type: Contract SUMMARY: The ideal Helpdesk Coordinator ... Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Onsite to Hybrid Duration: 6+ months Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided. Help Desk Coordinator will assist ...

New

Help Desk Technician

Wichita, KS · On-site

$18 - $24.25/hr

Extensive experience with Microsoft 365/Microsoft Office applications. Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone ...

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

Perform system administration of desktop systems connected to local and wide-area networks ... MSCA 2016, Microsoft Azure Administrator or equivalent (Must obtain the full AZ104 Microsoft Azure ...

Help Desk Technician

Valley Stream, NY · On-site

$21 - $28.25/hr

Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

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Local Microsoft Help Desk information

See salary details

$10

$20

$33

How much do local microsoft help desk jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for local microsoft help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

More about Local Microsoft Help Desk jobs
What cities are hiring for Local Microsoft Help Desk jobs? Cities with the most Local Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Local Microsoft Help Desk jobs? States with the most job openings for Local Microsoft Help Desk jobs include:
What job categories do people searching Local Microsoft Help Desk jobs look for? The top searched job categories for Local Microsoft Help Desk jobs are:
Infographic showing various Local Microsoft Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk/ Microsoft 365 Administrator

Help Desk/ Microsoft 365 Administrator

Professional Search Group - Orange County

Cypress, CA • On-site

$35 - $45/hr

Full-time

Medical

Posted 18 days ago


Job description

Professional Search Group is seeking a Help Desk/ Microsoft 365 Administrator who combines traditional end-user support skills with a strong interest in Microsoft 365 collaboration technologies. This Help Desk/ Microsoft 365 Administrator role will provide frontline technical support while helping customers and internal teams adopt and manage Microsoft 365 applications beyond the standard Office suite.


The ideal Help Desk/ Microsoft 365 Administrator has experience supporting Microsoft Windows, Microsoft 365, and common business applications. Experience with SharePoint Online, Microsoft Teams, workflow automation, and other Microsoft 365 collaboration tools is highly desirable. This role supports our ongoing strategy of helping customers leverage the broader Microsoft 365 platform to improve productivity, collaboration, and business processes.


Responsibilities

Help Desk Support

  • Provide Tier 1 and Tier 2 technical support for end users.
  • Troubleshoot hardware, software, printer, network, and connectivity issues.
  • Support Microsoft Windows desktop and laptop environments.
  • Manage user accounts, permissions, and security settings within Microsoft 365 and Active Directory.
  • Install, configure, and troubleshoot business applications.
  • Document support activities, resolutions, and procedures.
  • Escalate complex issues when necessary while maintaining ownership of customer communication.
  • Participate in onboarding and offboarding activities.
  • Support mobile devices including iOS and Android platforms.

Microsoft 365 Collaboration & Productivity Solutions

  • Administer and support SharePoint Online sites, libraries, permissions, and document management processes.
  • Create and maintain Microsoft Lists to support business workflows.
  • Assist with development and maintenance of Power Automate workflows.
  • Support and create basic Power Apps applications for business process improvement.
  • Configure and support Microsoft Teams collaboration features.
  • Assist with adoption and support of Microsoft 365 applications included within E3 licensing.
  • Work with customers to identify opportunities for workflow automation and process improvement.
  • Create documentation and training materials for Microsoft 365 solutions.
  • Participate in pilot projects involving new Microsoft 365 capabilities and emerging collaboration tools.

Required Qualifications

  • 2+ years of Help Desk, Desktop Support, or Technical Support experience.
  • Experience supporting Microsoft Windows 10/11 environments.
  • Experience administering Microsoft 365.
  • Understanding of Active Directory, Entra ID (Azure AD), and Microsoft 365 administration.
  • Familiarity with SharePoint Online administration and permissions management.
  • Basic understanding of Microsoft Teams administration.
  • Strong troubleshooting and customer service skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

  • Experience with Microsoft Lists.
  • Experience with Power Automate workflow creation.
  • Experience with Power Apps development or customization.
  • Experience supporting Microsoft Intune-managed devices.
  • Knowledge of Microsoft Defender and Microsoft security features.
  • Experience working for an MSP or supporting multiple organizations.
  • Microsoft certifications such as:
  • Microsoft 365 Certified: Fundamentals (MS-900)
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Power Platform Fundamentals (PL-900)
  • Microsoft Certified: Modern Desktop Administrator

Desired Skills

  • Strong problem-solving abilities.
  • Process-oriented mindset.
  • Interest in automation and workflow optimization.
  • Ability to learn new Microsoft technologies quickly.
  • Strong documentation skills.
  • Customer-focused approach to support.
  • Ability to translate technical concepts into business language.

Apply for this amazing opportunity today!

Donovan Aranda

Division Manager