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Local Microsoft Help Desk Jobs (NOW HIRING)

Integrity Marketing Group

Help Desk Technician

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

The role supports local office employees, conference room technology, endpoint hardware ... Skilled in supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.

New

Roseman

Help Desk Manager

Henderson, NV · On-site

As Help Desk Manager, you'll play a critical role in delivering an outstanding technology ... Support Microsoft Windows environments and Microsoft 365 applications. * Manage enterprise printing ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

... local area network. The Technician performs a variety of maintenance, software installation, end ... Extensive knowledge of Microsoft Windows and Microsoft Office. * Ability to provide remote support ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

... local area network. The Technician performs a variety of maintenance, software installation, end ... Extensive knowledge of Microsoft Windows and Microsoft Office. * Ability to provide remote support ...

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract ... Proficiency with Microsoft Office and Google Workspace . * Excellent written and verbal ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Troubleshooting and resolving operational incidents, such as local print configurations ... Must have experience as a Help Desk Analyst supporting Microsoft applications. * Experience ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Responsibilities: - Manage a client base and support small homogeneous local area networks (LANs ... Microsoft Office, SQL, Anti-Virus, and backup software. - Familiarity with the setup of basic ...

DatamanUSA, LLC

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

Help Desk Technician Duration: 12 Months Location: Nashville, TN Required/desired skills ... Microsoft 365, Outlook, account, access, connectivity, printer, and application issues. *) Listen ...

New

HHM CPAs

Help Desk Specialist

Pensacola, FL · On-site

$52K - $55K/yr

Troubleshoot Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint ... a help desk or technical support role. * Strong customer service and communication skills.

Base2 Solutions

Help Desk Lead

Miami, FL · On-site

Help Desk Lead Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED ... Microsoft Certified: Modern Desktop Administrator Associate. * CompTIA A+. Required Education and ...

Robert Half

Help Desk Manager

Glens Falls, NY · On-site

$75K - $90K/yr

Working knowledge of Microsoft 365, Windows-based systems, and deskside support in an enterprise setting. * Experience using help desk or ITSM platforms such as ServiceNow for ticket tracking ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...

Planet Depos LLC

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...

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Local Microsoft Help Desk information

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How much do local microsoft help desk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for local microsoft help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

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What are the most commonly searched types of Microsoft Help Desk jobs?

The most popular types of Microsoft Help Desk jobs are:

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For Local Microsoft Help Desk jobs, the most frequently searched job titles are:

Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Technician

Scottsdale, AZ • On-site

Integrity Marketing Group
See more jobs at Integrity Marketing Groupexternal

$20.25 - $27.25/hr

Full-time

Posted 3 days ago

New

Integrity Marketing Group rating

7.7

Company rating: 7.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

Help Desk Technician
About Us
Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes.
Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top!
Job Summary
This is an in-person, office-based Help Desk Technician position that serves as a first line of support for employees across onsite, remote, and enterprise shared services channels. The role supports local office employees, conference room technology, endpoint hardware, applications, user access, and service desk workflows by quickly identifying issues, resolving problems whenever possible, and escalating complex incidents to the appropriate technology teams such as Network, DNS, Intune, Security, or Infrastructure. This position partners closely with end users, peer support technicians, and senior IT teams to deliver reliable, customer-first support through clear communication, detailed documentation, strong follow-through, and a consistent support experience across the organization.
Responsibilities
  • Serve as a first line of support for end-user hardware, software, access, and application issues through onsite desk-side/walk-up support, remote support, and enterprise service desk channels.
  • Provide local office IT support, including deskside assistance, hardware swaps, new-hire setup, and coordination of onsite incidents that require physical presence.
  • Quickly identify, triage, and resolve workstation, operating system, peripheral, hardware, software, and application issues while minimizing disruption to employee productivity.
  • Participate in the shared services support model by monitoring and resolving tickets across enterprise queues, meeting service levels, documenting work performed, and coordinating coverage with other support team members.
  • Escalate incidents to specialized teams such as Network, DNS, Intune, Security, Infrastructure, or other technology owners when appropriate, ensuring each escalation includes detailed notes, completed troubleshooting steps, user impact, urgency, and relevant device or account information.
  • Serve as a knowledgeable technical resource for peers by sharing troubleshooting guidance, documenting repeatable processes, and helping improve support consistency across the team.
  • Manage user accounts, permissions, and access within Active Directory, Microsoft Entra ID and Microsoft 365.
  • Configure, deploy, and troubleshoot laptops, phones, printers, and mobile devices.
  • Support conference and meeting setup, including room readiness, audio/video equipment, and collaboration tools.
  • Create and maintain technical documentation, troubleshooting guides, and knowledge base articles.

Position Requirements (Knowledge, Skills, and Abilities)
  • Skilled in troubleshooting Windows and macOS operating systems in an enterprise environment.
  • Skilled in supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Ability to diagnose and resolve hardware, software, and user issues independently.
  • Ability to communicate technical concepts clearly to non-technical users while providing timely status updates, setting expectations, documenting details accurately, and explaining next steps in a professional and customer-focused manner.
  • Knowledge of cloud identity services, Active Directory, Microsoft Entra ID, and Microsoft 365 management, with experience documenting technical processes and resolutions.
  • Ability to prioritize and manage multiple issues in a fast-paced, customer-focused support environment.

Experience
  • 3-5 years of experience in a customer-facing IT support or help desk role.
  • Experience supporting a mix of onsite and remote employees in a corporate or enterprise environment.
  • Demonstrated experience troubleshooting and resolving hardware, software, and application issues across diverse user populations.
  • Experience working with ticketing systems, remote support tools, and endpoint management solutions.
  • Experience supporting executive or VIP users in a high-priority support environment is a plus.

Education
  • Bachelor's degree in Computer Science, Information Systems, or a related field preferred, or equivalent practical experience.

Licensing and/or Certification
  • No required certifications.
  • IT certifications such as CompTIA A+, Network+, Microsoft, or equivalent are preferred.

About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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