San Antonio, TX · On-site
$18.50 - $25.25/hr
... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical ...
Quick apply
San Antonio, TX · On-site
$18.50 - $25.25/hr
... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical ...
Chicago, IL · On-site
$20.50 - $27.75/hr
... local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support ... Must have excellent knowledge of Microsoft Office applications and be able to support them. * Must ...
Chicago, IL · On-site
$20.50 - $27.75/hr
... local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support ... Must have excellent knowledge of Microsoft Office applications and be able to support them. * Must ...
Trenton, NJ · On-site
Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...
Trenton, NJ · On-site
Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
ServiceNow, Microsoft Suite of Tools, variety of applications and online tools Required: - Must ... In addition to federal law requirements, Amyx complies with applicable state and local laws ...
ServiceNow, Microsoft Suite of Tools, variety of applications and online tools Required: - Must ... In addition to federal law requirements, Amyx complies with applicable state and local laws ...
Atlanta, GA · On-site
$19.75 - $27/hr
Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month ... Experience in Microsoft Office Required * Experience in customer service Required
Atlanta, GA · On-site
$19.75 - $27/hr
Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month ... Experience in Microsoft Office Required * Experience in customer service Required
$20.50 - $27.75/hr
... local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support ... Must have excellent knowledge of Microsoft Office applications and be able to support them. Must ...
$20.50 - $27.75/hr
... local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support ... Must have excellent knowledge of Microsoft Office applications and be able to support them. Must ...
Virginia Beach, VA · On-site
$19 - $25.50/hr
Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories ... Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active ...
Virginia Beach, VA · On-site
$19 - $25.50/hr
Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories ... Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Troubleshooting and resolving operational incidents, such as local print configurations ... Must have experience as a Help Desk Analyst supporting Microsoft applications. * Experience ...
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Troubleshooting and resolving operational incidents, such as local print configurations ... Must have experience as a Help Desk Analyst supporting Microsoft applications. * Experience ...
Battle Creek, MI · On-site
ServiceNow, Microsoft Suite of Tools, variety of applications and online tools Qualifications ... In addition to federal law requirements, Amyx complies with applicable state and local laws ...
Battle Creek, MI · On-site
ServiceNow, Microsoft Suite of Tools, variety of applications and online tools Qualifications ... In addition to federal law requirements, Amyx complies with applicable state and local laws ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Responsibilities: - Manage a client base and support small homogeneous local area networks (LANs ... Microsoft Office, SQL, Anti-Virus, and backup software. - Familiarity with the setup of basic ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Responsibilities: - Manage a client base and support small homogeneous local area networks (LANs ... Microsoft Office, SQL, Anti-Virus, and backup software. - Familiarity with the setup of basic ...
Saint Louis, MO · Remote
$20 - $27.25/hr
While the role is primarily remote, occasional travel to local clinics may be required to support ... Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools * Experience ...
Saint Louis, MO · Remote
$20 - $27.25/hr
While the role is primarily remote, occasional travel to local clinics may be required to support ... Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools * Experience ...
$19 - $25.50/hr
Help Desk Technician Apply now Job no: 50000400 Work type: Full time Location: Virginia Beach ... Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active ...
$19 - $25.50/hr
Help Desk Technician Apply now Job no: 50000400 Work type: Full time Location: Virginia Beach ... Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Colorado Springs, CO · On-site
$35K - $58K/yr
... local and virtual private network (VPN) networks. This includes but is not limited to ... Microsoft Office Products (Word, Excel, PowerPoint). * Experience involving the receipt ...
Colorado Springs, CO · On-site
$35K - $58K/yr
... local and virtual private network (VPN) networks. This includes but is not limited to ... Microsoft Office Products (Word, Excel, PowerPoint). * Experience involving the receipt ...
Austin, TX · On-site
$19.75 - $26.75/hr
Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area ...
Austin, TX · On-site
$19.75 - $26.75/hr
Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area ...
Colorado Springs, CO · On-site
$35K - $58K/yr
... local and virtual private network (VPN) networks. This includes but is not limited to ... Microsoft Office Products (Word, Excel, PowerPoint). * Experience involving the receipt ...
Quick apply
Colorado Springs, CO · On-site
$35K - $58K/yr
... local and virtual private network (VPN) networks. This includes but is not limited to ... Microsoft Office Products (Word, Excel, PowerPoint). * Experience involving the receipt ...
Saint Louis, MO · On-site
$26 - $28.50/hr
While the role is primarily remote, occasional travel to local clinics may be required to support ... Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools * Experience ...
Saint Louis, MO · On-site
$26 - $28.50/hr
While the role is primarily remote, occasional travel to local clinics may be required to support ... Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools * Experience ...
$24.04 - $27/hr
Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...
$24.04 - $27/hr
Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
Job Title: Help Desk Support Analyst
Location: San Antonio, TX
Duration: 8-month contract
We are hiring for the role of Help Desk Support Analyst. Below are the key details:
Role Overview
Provide first-level technical support to users, resolving hardware, software, and system issues while ensuring efficient documentation and escalation.
Key Responsibilities
• Provide first-level support for hardware, software, and system issues
• Diagnose and resolve user-reported technical problems
• Document incidents and resolutions in a ticketing system
• Configure, troubleshoot, and deploy laptops and related equipment
• Perform remote support and software installations
• Coordinate repairs with external vendors
• Support Microsoft Office, Windows OS, email, and helpdesk tools
• Assist with basic networking and connectivity issues
Required Skills & Experience
• 2+ years of help desk or technical support experience
• Strong knowledge of Windows operating systems
• Experience with Microsoft Office Suite and common business applications
• Familiarity with networking and database concepts
• Strong troubleshooting and customer support skills
Preferred Skills
• Associate’s degree in Computer Science or related field
• A+ or Microsoft Desktop Support certification
Education
• High School Diploma or GED required
Sourced by ZipRecruiter
It services
201 - 500 Employees
San Mateo, CA, US
2011
