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Freelance It Help Desk Jobs (NOW HIRING)

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

The IT Help Desk will provide technical assistance and support related to computer systems, hardware, software, and internet issues. They will respond to queries, run diagnostic programs, isolate ...

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

Job Title: IT Help Desk Technician/ Lead Department: Information Technology Reports To: IT Manager Location: Shelton, CT Position Summary: The IT Help Desk Technician provides first-level technical ...

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...

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Freelance It Help Desk information

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How much do freelance it help desk jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for freelance it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

More about Freelance It Help Desk jobs
What cities are hiring for Freelance It Help Desk jobs? Cities with the most Freelance It Help Desk job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most Freelance It Help Desk jobs? States with the most job openings for Freelance It Help Desk jobs include:
Infographic showing various Freelance It Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Full-time

Posted 6 days ago


Job description

Job description

Job Title: Contract IT Help Desk

Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided

required

  • Associate degree or higher
  • Help Desk Support (2+ years)
  • Microsoft Windows (2+ years)
  • Active Directory (1+ years)
  • Citrix (1+ years)
  • 2+ years of experience in ANY of the following:
    • Microsoft Office
    • Microsoft Azure

Job Summary: As an IT HELP DESK you will be responsible for providing technical support and troubleshooting assistance to our clients. You will be the first point of contact for any IT-related issues and will work closely with our clients to resolve their problems in a timely and efficient manner.

Key Responsibilities:

- Provide first-level technical support and troubleshooting for IT-related issues

- Respond to incoming calls, emails, and tickets in a timely and professional manner

- Identify, diagnose, and resolve technical problems for clients

- Escalate complex issues to the appropriate teams for further resolution

- Document all support activities and resolutions in our ticketing system

- Collaborate with team members to continuously improve processes and procedures

- Participate in on-call rotation for off-hours support as needed

- Stay up-to-date with the latest technologies and industry trends to provide the best support to our clients

Requirements:

- Associate degree or higher in a related field

- Minimum of 2 year of experience in help desk support

- Proficiency in Microsoft Windows operating systems

- Experience with Active Directory and Citrix

- Familiarity with Microsoft Office applications

- Available for off-hours support on a rotating basis

- Knowledge of Microsoft Azure is a plus

- Excellent communication and customer service skills

- Ability to work independently and in a team environment

- Strong problem-solving and troubleshooting skills