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Part Time It Help Desk Jobs (NOW HIRING)

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information Security Manager Type: Unpaid Internship (Hands-On Learning Experience) Schedule: Flexible (Ideal for ...

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How much do part time it help desk jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for part time it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time IT Help Desk technician, and why are they important?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What are part time IT help desk jobs?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What are some common challenges faced by part-time IT Help Desk professionals, and how can they be managed effectively?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.
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Part Time It Help Desk jobs near you
Part-Time IT Help Desk Support Technician

Part-Time IT Help Desk Support Technician

West Virginia School of Osteopathic Medicine

Lewisburg, WV • On-site

$20 - $25/hr

Part-time, Temporary

Posted 7 days ago

Job description

Posting Details
Position Information
Job Category
Non-Classified
Position Title
Part-Time IT Help Desk Support Technician
Working Title
Unit/Division
Location
WVSOM Main Campus, Lewisburg, WV
Scheduled Hours Per Week
37.5
FLSA Status
Non-Exempt
Job Summary
Job Description Summary
The West Virginia School of Osteopathic Medicine (WVSOM) is currently looking for a part-time IT Help Desk Support Technician. This temporary position has an hourly rate of $20-$25/hour contingent upon education and experience, and will work up to 37.5 hours per week as needed (maximum of 1,040 hours per fiscal year); no benefits. This is an entry-level position providing basic technical support to administration, faculty, staff (both on- and off-campus), students, and other constituents as needed. This position reports to the Technical Help Desk Manager.
This is a part-time, non-classified position; and is non-exempt from FLSA regulations concerning overtime. Hourly rate shall be $20-$25/hour contingent upon education and experience, without fringe benefits and may work a maximum of 1,040 hours per fiscal year.The weekly schedule for this position will be established between the supervisor and the employee, given the needs of the department and the institution.
West Virginia School of Osteopathic Medicine is an equal opportunity employer.
Education/Knowledge
Minimum Education
High School or GED
Required Licenses/Certification
An equivalent combination of relevant and recent experience and training which provides the required knowledge, skills and abilities may be considered.
  • High school diploma or GED required (college coursework welcome but not required).
  • Demonstrated ability to learn new systems and technology quickly (training provided).
  • Detail-oriented: able to follow step-by-step processes, record accurate ticket notes, and meet deadlines.
  • Customer support experience in a technical environment preferred (help desk, retail tech, call center, etc.).

Skills Required
  • Extensive knowledge in problem solving; uses logic to identify alternatives to solve complex and integrated technical problems, anticipates problems and identifies and evaluates potential sources of information and generates alternative to solve problems where precedents do not exist.
  • Ability to communicate with customers with diverse needs and a variety of end-user skill sets; provide technical or complex information about products and services; assess customer needs and identify products and/or services to meet their needs; resolves complex or non-routine problems and questions.
  • Knowledge of computer hardware, mobile devices; different operating systems including Windows 11 and MacOS; wired and wireless networking; setting up profiles; understands the provisioning of devices and device restoration; establishing network shares for file sharing and printing; remote diagnostic tools; knowledge of data communication protocols, web browsers and internet services; knowledge of various software products (MS Office Suite).
  • Must be able to develop training materials, knowledge base information, and procedures.
  • Excellent verbal and written communication skills; phone etiquette; people and customer service-oriented skills.
  • A+, Network+, CCNA, Security+, MCSE, or VCP highly sought
  • Must be able to work independently as well as part of a team.

Duties and Responsibilities
Duties and Responsibilities
Student Computer Support
  • Assist with student laptop program and deployments utilizing Microsoft Intune
  • Manage inventory for student laptops
  • Discuss technical problems with students, analyze and diagnose underlying problem and resolve. This may involve communication with outside vendors if warranty is involved.
  • Student account assistance with Active Directory or Banner passwords
  • Provide support for handheld devices such as cell phones, iPads and tablets.

Administration, Faculty and Staff Support
  • Discuss, analyze, diagnose and resolve tier 1 technology problems
  • Account assistance with Active Directory and Banner passwords
  • Ensures proper encryption of devices/external drives using latest encryption technology tools
  • Backup for Surplus inventory asset management including proper procedures for device disposal or refurbishment

Other Help Desk Support Duties
  • Utilize remote diagnostic tools and troubleshooting skills to resolve technical issues
  • Extensive use of Information technology Department's ticketing system for issue initiation, resolution and follow up.
  • Knowledge and ability to troubleshoot basic network connections on computers and mobile devices.
  • Provide support for Windows and Mac computers
  • Assist with Virtual Desktop deployments
  • Software installations
  • Assist with file shares and student printing issues (paper supply, print cartridges, paper jams).
  • Installation, maintenance, and training for various applications (spreadsheets, databases, word processing)
  • Development and documentation of Help Desk Standard Operating Procedures
  • Other related duties as assigned

Required Experience
Posting Detail Information
Close Date
Open Until Filled
Yes
Special Instructions
WVSOM requires official transcripts of your highest degree earned and/or the degree in which qualifies you for the position. WVSOM requires these transcripts prior to an offer of employment, and we do recommend you send those to WVSOM once you have been selected for an interview. A transcript is official if it bears the authorizing signature and the official seal of the issuing institution and is sent directly by the school or college to the Office of Human Resources. Should your college or university provide this information electronically, we would ask that you submit that to Sherri Miller - HR Coordinator at smiller@osteo.wvsom.edu.
Quick Link to Posting
https://careers.wvsom.edu/postings/3479

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