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Part Time It Help Desk Jobs (NOW HIRING)

The IT Help Desk provides technology troubleshooting to the entire SNHU campus community. We are looking for students who enjoy working with the public, enjoy working with technology, and who have ...

Create tickets within IT Service Management (ITSM) tools. Troubleshoot and repair end user devices ... and part time employees working at least 20 hours a week on a regular basis are eligible to ...

Create tickets within IT Service Management (ITSM) tools. Troubleshoot and repair end user devices ... and part time employees working at least 20 hours a week on a regular basis are eligible to ...

Please Note This is a Part-Time Position* * Location: Belcamp, MD * Security Clearance: No ... Work on our corporate internal help desk frontline to classify, troubleshoot, resolve, and/or ...

Posted today

Help Desk Specialist

Doral, FL · On-site +1

$52K - $108K/yr

As an information technology professional, you know how to interface with customers and leadership ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Q Center is looking for a Part-Time IT Technician to join our team! JOB SUMMARY The IT Technician ... IT support, help desk, or customer-facing technical experience * Basic knowledge of Microsoft ...

Help Desk Specialist

Doral, FL · On-site +1

$52K - $108K/yr

As an information technology professional, you know how to interface with customers and leadership ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Part-time - IT Project Manager

Lakewood, CO · On-site

$98K - $116K/yr

CPMC, LLC is seeking an experienced (Part-time) IT Project Manager to lead strategic programs for an active government contract proposal with the Department of Interior, Human Resources Directorate.

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Part Time It Help Desk information

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How much do part time it help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a part time IT Help Desk technician?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

Can I get into part time IT help desk with no experience?

Part time IT Help Desk roles often require basic technical knowledge and customer service skills; however, some employers may consider candidates with no prior experience if they demonstrate a willingness to learn and relevant certifications like CompTIA A+. Entry-level positions typically provide on-the-job training, making them accessible to newcomers in the field.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What is a part time IT Help Desk?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What are common challenges faced by part time IT Help Desk professionals, and how can they be managed?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.
More about Part Time It Help Desk jobs
What cities are hiring for Part Time It Help Desk jobs? Cities with the most Part Time It Help Desk job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most Part Time It Help Desk jobs? States with the most job openings for Part Time It Help Desk jobs include:
What job categories do people searching Part Time It Help Desk jobs look for? The top searched job categories for Part Time It Help Desk jobs are:
Infographic showing various Part Time It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Hourly Pooled - Help Desk Student Technician

University of Wyoming

Laramie, WY • On-site

$20.25 - $27.25/hr

Part-time

Re-posted 23 days ago


University Of Wyoming rating

7.0

Company rating: 7.0 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

437th of 616 rated colleges and universities


Job description


Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
At the University of Wyoming, we are committed to creating a supportive and enriching workplace.
JOB TITLE:
Help Desk Student Technician
JOB PURPOSE:
The Help Desk Student Technician will provide first-line technical support to students, faculty, and staff at the University of Wyoming. This position offers an excellent opportunity for students to gain hands-on experience in IT support, troubleshooting, and customer service, while contributing to the smooth operation of the university's technology services.
JFNTMP
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues.
  • Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.).
  • Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed.
  • User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively.
  • System Maintenance: Assist with routine IT tasks, such as software installations, and updates.
  • Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience.
  • Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus.

COMPETENCIES:
Technical Skills, Communication Skills, Initiative and problem solving, Customer Service
WORK LOCATION:
This position provides vital support to campus customers and requires the successful candidate to be available to work on campus.
MINIMUM QUALIFICATIONS:
  • Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues.
  • Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.).
  • Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed.
  • User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively.
  • System Maintenance: Assist with routine IT tasks, such as software installations, and updates.
  • Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience.
  • Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus.

DESIRED QUALIFICATIONS:
  • Experience with IT help desk or customer service roles.
  • Familiarity with university systems or enterprise software (e.g., email, file sharing, learning management systems).

Additional Information:
  • Training: On-the-job training will be provided. New hires will be expected to learn and familiarize themselves with the university's IT environment and support processes.
  • Opportunity for Growth: This position offers potential opportunities for advancement within the IT department based on performance and experience.

REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.
*Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to recruit@uwyo.edu, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/

What University Of Wyoming employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom


University of Wyoming logo

About University of Wyoming

Sourced by ZipRecruiter

The University of Wyoming (UW) is a renowned institution known for its commitment to academic excellence, vibrant community, and stunning natural surroundings. As the only four-year university in Wyoming, UW offers a diverse range of undergraduate and graduate programs across various fields of study. With a history dating back to 1886, the university has established a strong reputation for its rigorous academics, distinguished faculty, and state-of-the-art facilities. Located in Laramie, Wyoming, UW's campus provides a picturesque backdrop for students' educational journey. Surrounded by the breathtaking beauty of the Rocky Mountains and vast plains, students at UW enjoy access to a wealth of outdoor recreational opportunities. Beyond the scenic landscape, the university fosters a strong sense of community, where students, faculty, and staff form lasting connections. With a relatively small student-to-faculty ratio, UW offers a supportive and engaging environment for students to thrive academically and personally.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Laramie, WY, US

Year founded

1886

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