... professionals whose education, skills and experience are vetted and matched to your unique hiring ... Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 ...
... professionals whose education, skills and experience are vetted and matched to your unique hiring ... Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 ...
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server ... Motivation and drive to develop yourself personally and professionally * Strong communication ...
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server ... Motivation and drive to develop yourself personally and professionally * Strong communication ...
IT Help Desk Technician
Nashville, TN · On-site
The IT Help Desk Technician is responsible for providing great customer service and timely response ... Responsibilities : • Provides timely and professional support via incident ticket submissions ...
IT Help Desk Technician
Nashville, TN · On-site
The IT Help Desk Technician is responsible for providing great customer service and timely response ... Responsibilities : • Provides timely and professional support via incident ticket submissions ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows ... Motivation and drive to develop yourself personally and professionally * Strong communication ...
Quick apply
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows ... Motivation and drive to develop yourself personally and professionally * Strong communication ...
IT Service Representative (IT Help Desk)
Atlanta, GA · On-site
$22.50/hr
We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people. Position Summary As an IT Service Representative (IT Help Desk ...
Quick apply
IT Service Representative (IT Help Desk)
Atlanta, GA · On-site
$22.50/hr
We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people. Position Summary As an IT Service Representative (IT Help Desk ...
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows ... Motivation and drive to develop yourself personally and professionally * Strong communication ...
Quick apply
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows ... Motivation and drive to develop yourself personally and professionally * Strong communication ...
IT Help Desk - Part-Time
Ruston, LA · On-site
... IT Help Desk Part-Time Technician Responsibilities ... Serve as a professional and competent point of contact for customers seeking technical assistance ...
Quick apply
IT Help Desk - Part-Time
Ruston, LA · On-site
... IT Help Desk Part-Time Technician Responsibilities ... Serve as a professional and competent point of contact for customers seeking technical assistance ...
IT Help Desk Manager
Glenside, PA · On-site
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H ... professional development Analyze ticketing data to identify trends, drive long-term problem ...
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IT Help Desk Manager
Glenside, PA · On-site
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H ... professional development Analyze ticketing data to identify trends, drive long-term problem ...
... IT Help Desk - Part-Time Technician Responsibilities ... Serve as a professional and competent point of contact for customers seeking technical assistance ...
... IT Help Desk - Part-Time Technician Responsibilities ... Serve as a professional and competent point of contact for customers seeking technical assistance ...
IT Help Desk Technician
Norwich, CT · On-site
$23 - $25/hr
Provide friendly, professional customer support to hospital staff. What We're Looking For * High School Diploma (or equivalent) required; additional technical training preferred. * Prior IT Help Desk ...
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IT Help Desk Technician
Norwich, CT · On-site
$23 - $25/hr
Provide friendly, professional customer support to hospital staff. What We're Looking For * High School Diploma (or equivalent) required; additional technical training preferred. * Prior IT Help Desk ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... We also believe in supporting our employee's professional growth and development through our ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... We also believe in supporting our employee's professional growth and development through our ...
IT Help Desk Manager
Richmond, VA · On-site
IT HELP DESK MANAGER Location: Richmond, VA Department: Information Technology Hiring Range: $60 ... Conduct hiring, onboarding, training, and ongoing professional development of staff * Establish ...
IT Help Desk Manager
Richmond, VA · On-site
IT HELP DESK MANAGER Location: Richmond, VA Department: Information Technology Hiring Range: $60 ... Conduct hiring, onboarding, training, and ongoing professional development of staff * Establish ...
IT Help Desk
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... We also believe in supporting our employee's professional growth and development through our ...
IT Help Desk
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... We also believe in supporting our employee's professional growth and development through our ...
IT Help Desk Manager
Glenside, PA · Remote
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... professional development • Analyze ticketing data to identify trends, drive long-term problem ...
IT Help Desk Manager
Glenside, PA · Remote
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... professional development • Analyze ticketing data to identify trends, drive long-term problem ...
IT Help Desk
Fort Worth, TX · On-site
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student ... Ability to maintain a professional appearance and office atmosphere. * Ability to be proficient ...
IT Help Desk
Fort Worth, TX · On-site
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student ... Ability to maintain a professional appearance and office atmosphere. * Ability to be proficient ...
Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves ... Ability to maintain a professional appearance and office atmosphere. * Ability to be proficient ...
Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves ... Ability to maintain a professional appearance and office atmosphere. * Ability to be proficient ...
S. in Information Technologies or 4 years of Help Desk experience. * Experience with IT ... Professional, positive and people-centered work environment * Fast-paced work environment
S. in Information Technologies or 4 years of Help Desk experience. * Experience with IT ... Professional, positive and people-centered work environment * Fast-paced work environment
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible ...
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible ...
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible ...
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible ...
IT Help Desk
Iuka, MS · On-site
$20.50/hr
Perform all assigned desk-side support activities ... Display outstanding technical and professional services skills at all times * Meet - established ...
IT Help Desk
Iuka, MS · On-site
$20.50/hr
Perform all assigned desk-side support activities ... Display outstanding technical and professional services skills at all times * Meet - established ...
It Help Desk Professional information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do it help desk professional jobs pay per hour?
As of Jul 13, 2026, the average hourly pay for it help desk professional in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is the difference between It Help Desk Professional vs Technical Support Specialist?
| Aspect | It Help Desk Professional | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, Cisco CCNA |
| Work Environment | Help desks, call centers, remote support | On-site, remote, customer locations |
| Industry Usage | IT services, corporate support | IT, telecommunications, hardware vendors |
| Search/Comparison Intent | Understanding roles, career paths | Job requirements, skills needed |
Both roles involve troubleshooting and supporting IT users, but the It Help Desk Professional typically handles general user issues via help desk systems, while the Technical Support Specialist may focus more on hardware, network, or specialized technical problems. The roles often overlap in certifications and work environments, but their specific focus areas differ based on employer needs.
What are some common challenges faced by IT Help Desk Professionals, and how can they be managed effectively?
IT Help Desk Professionals often encounter challenges such as handling a high volume of support requests, troubleshooting a wide range of technical issues, and communicating complex solutions to users with varying technical knowledge. Managing these challenges effectively involves prioritizing tasks, using ticketing systems for organization, and continuously improving communication skills. Additionally, collaborating with other IT team members and staying current with new technologies can help resolve issues more efficiently and provide better support to end users.
What are IT Help Desk Professionals?
IT Help Desk Professionals are specialists who provide technical support and assistance to users within an organization or to customers. Their main responsibilities include troubleshooting hardware and software issues, guiding users through solutions, and escalating problems to higher-level technicians when necessary. They often serve as the first point of contact for IT-related problems and help ensure that technology systems run smoothly and efficiently. Their work is critical for maintaining productivity and minimizing downtime caused by technical issues.
What are the key skills and qualifications needed to thrive as an IT Help Desk Professional, and why are they important?
To thrive as an IT Help Desk Professional, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and often a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills are crucial for resolving technical issues efficiently, maintaining user productivity, and ensuring a positive support experience.
More about It Help Desk Professional jobs
What cities are hiring for It Help Desk Professional jobs? Cities with the most It Help Desk Professional job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most It Help Desk Professional jobs? States with the most job openings for It Help Desk Professional jobs include:
What job categories do people searching It Help Desk Professional jobs look for? The top searched job categories for It Help Desk Professional jobs are:
Job description
Company Description
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions.
Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
- High School Diploma (or equivalent) with additional education preferred.
- IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
- Daily support of network and workstation printers
- Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
- Escalates problems to a technician as necessary
- Keeps the customer up to date on the progress of problem resolution
- Provides end users with detailed remote access knowledge and documents complete trouble shooting information
- Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
- Responsible for on-site hardware & consumables inventory
- Responsible for printer procurement as required by the customer
- Responsible for printer hot swap inventory
- Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
- Thanks ,Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000