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No Experience It Help Desk Jobs (NOW HIRING)

VPGC, LLC.

IT Help Desk Support

Hinton, VA

$43K - $53K/yr

Proven experience as a help desk technician or other customer support role. * Good understanding of ... There is no relocation benefit provided.

New

BC Tech Pro

IT Help Desk

Plymouth, MN · On-site

$23/hr

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Typically requires technical school certification or equivalent of 2-4 years of relevant experience

BC Tech Pro

IT Help Desk

Huntsville, AL

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Typically requires technical school certification or equivalent of 2-4 years of relevant experience

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We're ...

Keiser University

IT Help Desk Specialist

Tampa, FL · On-site

The IT Help Desk Specialist will work in a pleasant, professional, and efficient manner, a ... KNOWLEDGE, SKILLS, AND EXPERIENCE Below is an inclusive but not exhaustive list of various ...

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How much do no experience it help desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for no experience it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a no experience IT help desk?

A No Experience IT Help Desk job is an entry-level position in information technology designed for individuals who may not have prior professional experience in IT. These roles typically involve assisting users with troubleshooting hardware, software, and network issues, either remotely or in person. Employers provide on-the-job training, making them ideal for those looking to start a career in IT. Essential skills include good communication, basic computer knowledge, and a willingness to learn. These positions can also serve as a stepping stone to more advanced IT roles.

What is the difference between No Experience It Help Desk vs No Experience Network Support Specialist?

AspectNo Experience It Help DeskNo Experience Network Support Specialist
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA Network+
Work EnvironmentHelp desk, support tickets, remote or on-siteNetwork troubleshooting, on-site or remote
Industry UsageCommon in IT support roles across various industriesMore focused on network infrastructure roles
Search & ComparisonOften searched by entry-level IT support seekersCompared for roles involving network troubleshooting

Both roles are entry-level IT positions requiring similar certifications and work environments. The main difference is that the Help Desk role focuses on general user support, while Network Support Specialists handle network-specific issues. Your choice depends on whether you prefer general IT support or network infrastructure work.

What are common challenges faced by entry-level IT help desk professionals with no prior experience, and how can they overcome them?

Entry-level IT Help Desk professionals often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and communicating effectively with users who have varying levels of technical knowledge. To overcome these, it's important to proactively learn from experienced colleagues, use internal knowledge bases, and develop strong customer service skills. Embracing a willingness to ask questions and seek feedback can accelerate your learning curve and help you handle new situations with confidence.

What are the key skills and qualifications needed to thrive as a no experience IT help desk professional?

To thrive as a No Experience IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and foundational IT certifications like CompTIA A+ can be advantageous. Strong communication, patience, and problem-solving skills help you effectively assist users and learn on the job. These skills are crucial for quickly resolving technical issues and providing a positive support experience, which builds trust and efficiency within an organization.

Is it possible to get an it help desk job without experience?

Yes, entry-level IT help desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining familiarity with common tools such as ticketing systems and remote support software.
More about No Experience It Help Desk jobs
What cities are hiring for No Experience It Help Desk jobs? Cities with the most No Experience It Help Desk job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most No Experience It Help Desk jobs? States with the most job openings for No Experience It Help Desk jobs include:
What job categories do people searching No Experience It Help Desk jobs look for? The top searched job categories for No Experience It Help Desk jobs are:
No Experience It Help Desk jobs near you
Infographic showing various No Experience It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician - Level 1

Frontline, LLC - Managed IT Services and IT Support

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

About Us:
Frontline, LLC - Managed IT Services has been a leading managed IT support provider in Los Angeles for over 10 years. We provide dozens of companies managed IT support and services, that include proactive IT solutions, technology consulting, reactive support, and projects.
Job Overview: IT Support Help Desk Technician - Level 1 - minimum 1 - 2 years as office IT support technician
We are looking for an experienced IT Help Desk Technician with both PC and good Mac skills to provide fast and useful technical assistance to our clients. The candidate must have a good balance of technical, people and problem solving skills. A typical day for the IT Helpdesk Technician will involve working with a wide variety of clients, both on site and remotely, to resolve issues with their Servers, PC's, peripherals, and networks.
Responsibilities:
  • Provide exceptional technical IT support over the phone, remotely and on site to clients.
  • Take ownership of a call, seeing it through to closure, and escalating when necessary to next level of IT support personnel.
  • Provide hardware and software support for end users by diagnosing, resolving, and/or escalating problems
  • Respond to all user requests promptly and follow-up as necessary to ensure satisfactory resolution of IT support requests
  • Participate in rotating on-call schedules so that clients can depend on us 24/7 to meet their business needs
  • Ensure all call details and resolutions are entered into ticketing system according to procedure.

Who You Are:
  • Must possess strong IT troubleshooting skills
  • Outstanding customer service skills
  • Ability to discuss technical information with non-technical individuals
  • Ability to handle urgent IT support needs in a calm, respectful, and efficient manner
  • Ability to work in a dynamic, high-pressure environment with numerous tasks handled simultaneously.
  • Excellent work ethic and commitment to job responsibilities.
  • Ability to work effectively individually or as a team contributor
  • Displays a high-level of enthusiasm for work, professional conduct, ethics, works well in a team environment and presents themselves professionally

Requirements
  • Minimum 1 - 2 years experience as an IT help desk technician supporting Windows and Mac operating systems.
  • Los Angeles residents only
  • Prior experience where you had to configure, deploy, troubleshoot and resolve issues related to software, hardware, peripheral devices, servers, networks and other applications specific to the end users.
  • Proficiency in English and Excellent written and verbal communication skills
  • Requires regular travel for on-site work for various clients, and at times requires off-hours or weekend work.
  • Valid Driver's License and insured Motor Vehicle available for client calls.
  • Frequently required to sit and stand for extended periods of time and use hands to operate computer keyboard, mouse, telephone and basic office equipment. Normal Office, light work (lift up to 50 lbs).

Benefits
  • Medical, Dental & Vision
  • Flexible Savings Account
  • Retirement Plan - 401k with matching
  • Paid Time Off (Vacation and Sick days)
  • All major and bank holidays observed
  • Stocked kitchen with snacks, drinks and endless coffee!
  • Training & Career Development benefits

Apply