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No Experience It Help Desk Jobs (NOW HIRING)

Safgard

IT Help Desk Technician

Greensboro, NC

At least 1 year experience in an IT help desk role. * Experience supporting Windows 11/10, Microsoft Dynamics BC, Microsoft 365, Adobe Creative Cloud * Experience supporting a variety of printers ...

Ensign Services

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... no remote options). Schedule: Saturday - Wednesday 3:00 PM - 11:30 PM CST *Please note: One (1) ... In this role, you are expected to provide a great customer service experience and maintain key ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

  • Medical

  • Retirement

  • PTO

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... experience through people, process and technology. Our Dallas HQ IT team supports the field ...

BC Tech Pro

IT Help Desk

Rolling Meadows, IL · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Typically requires technical school certification or equivalent of 2-4 years of relevant experience

LHH US

IT Help Desk

Uniondale, NY · On-site

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 3 years of experience in IT * Prior helpdesk, service desk, systems support, or ... Information technology degree or related certifications preferred, but not required. * A ...

sgsconsulting

Be Seen First

IT Help Desk support

Newark, DE · On-site

$25/hr

Helpdesk experience Priority soft skills: Time management, communication Summary of Duties and Responsibilities * IT Help Desk support (On rotating basis with some after-hours coverage): * Answer ...

New

STI

IT Help Desk Technician

Nashville, TN · On-site

As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...

BES Systemhaus

IT Help Desk Technician

Greensboro, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Help Desk Technician, you'll be on the front lines of our customer support experience ... Maintain accurate IT asset inventory and assist with equipment procurement and deployment.

New

Feyen Zylstra

IT Help Desk Technician

Grand Rapids, MI · On-site

  • PTO

Relevant degree, technical certification, or 1-3 years of experience in an IT support, help desk ... or technical support role preferred * Experience working with a ticketing system preferred

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with ... on experience while introducing them to different building types and project delivery methods.

DBR, Inc.

IT Help Desk Analyst

Houston, TX · On-site

HIRING AN IT HELP DESK ANALYST I IN HOUSTON ACCOUNTABILITY The Help Desk Analyst I is responsible ... EDUCATION AND EXPERIENCE * High School Diploma/GED KNOWLEDGE, SKILLS, AND ABILITIES * Familiarity ...

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No Experience It Help Desk information

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How much do no experience it help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for no experience it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a no experience IT help desk?

A No Experience IT Help Desk job is an entry-level position in information technology designed for individuals who may not have prior professional experience in IT. These roles typically involve assisting users with troubleshooting hardware, software, and network issues, either remotely or in person. Employers provide on-the-job training, making them ideal for those looking to start a career in IT. Essential skills include good communication, basic computer knowledge, and a willingness to learn. These positions can also serve as a stepping stone to more advanced IT roles.

What are the key skills and qualifications needed to thrive as a no experience IT help desk professional?

To thrive as a No Experience IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and foundational IT certifications like CompTIA A+ can be advantageous. Strong communication, patience, and problem-solving skills help you effectively assist users and learn on the job. These skills are crucial for quickly resolving technical issues and providing a positive support experience, which builds trust and efficiency within an organization.

What are common challenges faced by entry-level IT help desk professionals with no prior experience, and how can they overcome them?

Entry-level IT Help Desk professionals often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and communicating effectively with users who have varying levels of technical knowledge. To overcome these, it's important to proactively learn from experienced colleagues, use internal knowledge bases, and develop strong customer service skills. Embracing a willingness to ask questions and seek feedback can accelerate your learning curve and help you handle new situations with confidence.

What is the difference between No Experience It Help Desk vs No Experience Network Support Specialist?

AspectNo Experience It Help DeskNo Experience Network Support Specialist
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA Network+
Work EnvironmentHelp desk, support tickets, remote or on-siteNetwork troubleshooting, on-site or remote
Industry UsageCommon in IT support roles across various industriesMore focused on network infrastructure roles
Search & ComparisonOften searched by entry-level IT support seekersCompared for roles involving network troubleshooting

Both roles are entry-level IT positions requiring similar certifications and work environments. The main difference is that the Help Desk role focuses on general user support, while Network Support Specialists handle network-specific issues. Your choice depends on whether you prefer general IT support or network infrastructure work.

What is the easiest it help desk job to get into?

The easiest IT help desk job to get into typically requires minimal experience and focuses on basic troubleshooting, customer service, and familiarity with common operating systems like Windows or macOS. Entry-level positions often accept candidates with relevant certifications such as CompTIA A+ and strong communication skills, making them accessible for those new to IT support.
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No Experience It Help Desk jobs near you
Infographic showing various No Experience It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician

Safgard

Greensboro, NC

Full-time

Posted 9 days ago

Job description

IT Help Desk Technician 

Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company

Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear programs for large industrial, government, and service organizations. We are currently seeking a IT Help Desk Technician to work in our Greensboro, NC office! This role will be responsible for maintaining our current systems and resolving help desk tickets generated from phone calls and our help desk portal. The ideal candidate for this position is well-versed in Windows-based computing solutions with strong experience in server and infrastructure maintenance. This is a full-time opportunity (with full company paid benefits) working in a fast-paced office/warehouse environment.

Responsibilities:

  • Provide IT operational support to 500+ users over a wide geographical footprint.
  • Diagnose and resolve end user and infrastructure problems
  • Setup, configure and deploy end user hardware(PCs, printers, and peripherals) and software

Qualifications:

  • 2 year degree in related field highly preferred.
  • At least 1 year experience in an IT help desk role.
  • Experience supporting Windows 11/10, Microsoft Dynamics BC, Microsoft 365, Adobe Creative Cloud
  • Experience supporting a variety of printers (Laser, Ink Jet, and Thermal), and peripheral devices (bar code scanners, credit card readers, signature pads, etc)
  • Experience administering Active Directory and M365
  • Demonstrated excellence in customer service and communication skills both over the phone, and in person.
  • Must enjoy telephone support as that is the majority of the position with a small percentage on-site support.
  • Ability to analyze technical issues, determine a solution, and effectively communicate solution to end user.
  • Basic Apple knowledge and experience providing support for OS.
  • Candidates will need to pass a criminal background check.

Apply