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No Experience It Help Desk Jobs (NOW HIRING)

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Qualifications & Skills Must-Haves: * 1-2 years of IT support/help desk experience (ideally in a ... Work requires the following motions: bending, twisting, squatting, and reaching There is no "I" in ...

Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows ... Experience supporting the following: expert with Windows, exposure to Windows server technology ...

Proven experience in a help desk or IT support role. * Strong knowledge of Windows OS and Microsoft Office Suite. * Working Knowledge of Power Apps and Power BI * Familiarity with Active Directory ...

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 ... Experience, Education, and Qualifications Education * College degree or equivalent professional ...

IT Help Desk

Sunnyvale, CA · On-site

$24.50/hr

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Typically requires technical school certification or equivalent of 2-4 years of relevant experience

IT Help Desk

Huntsville, AL · On-site

$20.50/hr

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Typically requires technical school certification or equivalent of 2-4 years of relevant experience

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Typically requires technical school certification or equivalent of 2-4 years of relevant experience

New

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We're ...

IT Help Desk

Phoenix, AZ · On-site

$18 - $23/hr

Direct experience configuring, maintaining, and troubleshooting Windows 10/11 and standard ... desk, or structured corporate IT environment. Education & Training: Formal technical training ...

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How much do no experience it help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for no experience it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a no experience IT help desk?

A No Experience IT Help Desk job is an entry-level position in information technology designed for individuals who may not have prior professional experience in IT. These roles typically involve assisting users with troubleshooting hardware, software, and network issues, either remotely or in person. Employers provide on-the-job training, making them ideal for those looking to start a career in IT. Essential skills include good communication, basic computer knowledge, and a willingness to learn. These positions can also serve as a stepping stone to more advanced IT roles.

What is the difference between No Experience It Help Desk vs No Experience Network Support Specialist?

AspectNo Experience It Help DeskNo Experience Network Support Specialist
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA Network+
Work EnvironmentHelp desk, support tickets, remote or on-siteNetwork troubleshooting, on-site or remote
Industry UsageCommon in IT support roles across various industriesMore focused on network infrastructure roles
Search & ComparisonOften searched by entry-level IT support seekersCompared for roles involving network troubleshooting

Both roles are entry-level IT positions requiring similar certifications and work environments. The main difference is that the Help Desk role focuses on general user support, while Network Support Specialists handle network-specific issues. Your choice depends on whether you prefer general IT support or network infrastructure work.

What are common challenges faced by entry-level IT help desk professionals with no prior experience, and how can they overcome them?

Entry-level IT Help Desk professionals often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and communicating effectively with users who have varying levels of technical knowledge. To overcome these, it's important to proactively learn from experienced colleagues, use internal knowledge bases, and develop strong customer service skills. Embracing a willingness to ask questions and seek feedback can accelerate your learning curve and help you handle new situations with confidence.

What are the key skills and qualifications needed to thrive as a no experience IT help desk professional?

To thrive as a No Experience IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and foundational IT certifications like CompTIA A+ can be advantageous. Strong communication, patience, and problem-solving skills help you effectively assist users and learn on the job. These skills are crucial for quickly resolving technical issues and providing a positive support experience, which builds trust and efficiency within an organization.

Is it possible to get an it help desk job without experience?

Yes, entry-level IT help desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining familiarity with common tools such as ticketing systems and remote support software.
More about No Experience It Help Desk jobs
What cities are hiring for No Experience It Help Desk jobs? Cities with the most No Experience It Help Desk job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most No Experience It Help Desk jobs? States with the most job openings for No Experience It Help Desk jobs include:
What job categories do people searching No Experience It Help Desk jobs look for? The top searched job categories for No Experience It Help Desk jobs are:
Infographic showing various No Experience It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician

Empirical Systems Aerospace, Inc.

San Luis Obispo, CA • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Information Technology (IT) Help Desk Technician

Position Summary: 
The IT Help Desk Technician is responsible for providing day-to-day technical support and maintenance of the company’s IT systems, software, and hardware. This role ensures that employees have reliable and efficient access to technology resources by installing, configuring, and troubleshooting systems and devices. The IT Help Desk Technician will maintain accurate IT asset inventories, assist with system deployments, and provide excellent customer service to end users while escalating complex issues as needed. 

Essential Duties and Responsibilities 

  • Operations 

  • Install and configure software and hardware. 

  • Wiping and De-commissioning obsolete hardware. 

  • Assist with the deployment of software updates. 

  • Setup accounts and workstations. 

  • Imaging laptops and desktops. 

  • Terminate ethernet cables as required. 

  • Ensure accuracy of IT asset inventory 

  • Troubleshooting and Problem Solving 

  • Diagnose and resolve technical issues related to computer hardware, software, networks, and peripherals.  

  • Follow up with users to ensure issues are resolved and customers are satisfied.  

  • Escalate complex problems to higher-level IT personnel when necessary.  

  • User Support 

  • Provide technical assistance to users via phone, email, or in-person.  

  • Answer questions about IT systems, software, and hardware.  

  • Guide users through troubleshooting steps.  

  • Documentation and Record Keeping 

  • Document issues, solutions, and user interactions.  

  • Maintain accurate records of IT activities and infrastructure.  

  • Other Duties 

  • Day-to-day resolution of IT task ticket system. 

  • May provide training to users on IT systems and software.  

  • May assist with the procurement of IT equipment.  

  • May monitor IT systems and infrastructure for potential problems.  

Essential Qualifications 

  • Understanding computer hardware, software, and networks.  

  • Experience with troubleshooting and problem-solving.  

  • Ability to diagnose and resolve basic technical issues.  

Education or Equivalent: 

A high school diploma is preferred. 

Some college experience as plus 

Experience: 

IT admin experience preferred. 
Formal computer science training is a plus. 

Necessary Skills, Knowledge & Judgment: 

  • Excellent writing skills 

  • Excellent computer skills including proficiency in MS Office Word and Excel software 

  • Must possess solid organizational skills 

  • Basic math skills 

  • US Citizen 

  • Detail oriented 

  • Disciplined execution of processes and systems 

Language Skills:  

  • Must have good oral and written communication skills.   

  • Must be able to communicate effectively with co-workers. 

Reasoning Ability: 

  • Proven ability to analyze and solve problems.  

  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.  

Physical Demands: 

  • Lift and handle computing hardware up to 30 pounds. 

Work Environment: 

  • Work will be conducted in an office and manufacturing environment.  

Comprehensive Benefits & Perks: 

  • Health & Wellness: Choose from three health, dental, and vision plans - including a 100% employer-paid option covering both employees and their families. 

  • Paid Time Off: Enjoy 120 hours of PTO, 80 hours accrued plus an additional 40 hours of holiday break pay in addition to Christmas Eve, Christmas Day, and New Year’s Day off. 

  • Life Insurance: $25,000 employer-paid life insurance policy, with the option to purchase additional coverage for employees and their families. 

  • Supplemental Coverage: Access optional benefits such as Critical Illness, Hospital Indemnity, Accident Insurance, and Critical Illness with Skin Cancer coverage. 

  • Health Savings Account (HSA): Take advantage of a tax-advantaged HSA to manage medical expenses. 

  • Retirement Savings: 401(k) with a company match to support your financial future. 

  • Paid Holidays: Enjoy 9 paid holidays throughout the year. 

  • Work Environment: A casual dress code, complimentary snacks, and a welcoming company culture. 

  • Ideal Location: Work in an area that offers an outstanding quality of life - a perfect place to live, work, and play! 

Company Overview 

Empirical Systems Aerospace, Inc (ESAero) is a leader in aerospace engineering, product development, and manufacturing, dedicated to delivering high-quality, innovative, and cost-effective solutions to the industry. We specialize in cutting-edge system design, rapid product development, precision manufacturing, comprehensive testing, and technology demonstrations to support the evolving needs of the aerospace community. Committed to excellence, on-time delivery, and continuous growth, we invest in infrastructure to expand our manufacturing and aftermarket capabilities while maintaining the highest standards of engineering services. 

At ESAero, we don’t just build products, we engineer solutions that propel  

the aerospace industry forward. 

**This position is fully on-site at ESAero in San Luis Obispo, CA** 

__________________________________________________________________________ 

ESAero is an equal opportunity employer.   
E-Verify participation required for employment.   
All ESAero positions require US citizenship or US resident status.        
Must be able to pass background check and drug test.        
Pay Range: $25.00 - $35.00 hourly non-exempt   

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