IT Help Desk
Cincinnati, OH · On-site
They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn. Responsibilities : • open support ...
IT Help Desk
Cincinnati, OH · On-site
They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn. Responsibilities : • open support ...
IT Help Desk
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
PTO
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
PTO
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
Medical
Dental
Vision
Retirement
PTO
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
Quick apply
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
Medical
Dental
Vision
Retirement
PTO
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
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IT Help Desk
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
IT Help Desk
Franklin, IN · On-site
$18.22 - $24.62/hr
Medical
Dental
Vision
Life
Retirement
PTO
We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...
IT Help Desk
Franklin, IN · On-site
$18.22 - $24.62/hr
Medical
Dental
Vision
Life
Retirement
PTO
We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
Life
Retirement
PTO
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
Life
Retirement
PTO
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
Life
Retirement
PTO
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
Life
Retirement
PTO
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
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IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Portland, OR · On-site
$40.27 - $49.52/hr
As the frontline IT Help Desk c ontact for County employees, you will troubleshoot hardware, software, VPN, and network issues via phone and email. Using tools like Active Directory, SCCM, and remote ...
IT Help Desk
Portland, OR · On-site
$40.27 - $49.52/hr
As the frontline IT Help Desk c ontact for County employees, you will troubleshoot hardware, software, VPN, and network issues via phone and email. Using tools like Active Directory, SCCM, and remote ...
IT Help Desk Engineer
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...
IT Help Desk Engineer
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...
IT Help Desk Technician
Life
Retirement
PTO
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk Technician
Life
Retirement
PTO
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
IT Help Desk Technician
$37K - $50K/yr
Life
Retirement
PTO
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
Quick apply
IT Help Desk Technician
$37K - $50K/yr
Life
Retirement
PTO
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
IT Help Desk - Part-Time
Ruston, LA · On-site
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...
Quick apply
IT Help Desk - Part-Time
Ruston, LA · On-site
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...
IT Help Desk
$20 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
$20 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk Support
$24 - $25/hr
Medical
Dental
Vision
Retirement
PTO
Title : IT Help Desk Support Location : West Columbia, SC Hire Type : Contract to Hire Shift : 2nd Shift | 3P - 11P (Training on 1st Shift Required) Compensation : $24/hr - $25/hr ( Plus Shift ...
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IT Help Desk Support
$24 - $25/hr
Medical
Dental
Vision
Retirement
PTO
Title : IT Help Desk Support Location : West Columbia, SC Hire Type : Contract to Hire Shift : 2nd Shift | 3P - 11P (Training on 1st Shift Required) Compensation : $24/hr - $25/hr ( Plus Shift ...
IT Help Desk Manager
Glenside, PA · Remote
$35 - $44/hr
Medical
Dental
Vision
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H Compensation Range: $35-44/hr Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not ...
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IT Help Desk Manager
Glenside, PA · Remote
$35 - $44/hr
Medical
Dental
Vision
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H Compensation Range: $35-44/hr Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not ...
IT Help Desk
Woodway, TX · On-site
$16 - $18/hr
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
IT Help Desk
Woodway, TX · On-site
$16 - $18/hr
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...
Overnight It Help Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do overnight it help desk jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for overnight it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What are some unique challenges faced by Overnight IT Help Desk professionals, and how can they prepare for them?
Overnight IT Help Desk professionals often face challenges such as limited on-site support, handling critical incidents with fewer resources, and communicating with day-shift teams for seamless issue resolution. They must be comfortable working independently, prioritize tasks efficiently, and document all actions thoroughly to ensure continuity. Building strong written communication skills and maintaining a proactive approach to troubleshooting are key to succeeding in this role.
What does an Overnight IT Help Desk do?
An Overnight IT Help Desk provides technical support to users during nighttime hours, addressing issues such as system outages, software problems, and network connectivity. They monitor systems, respond to user requests via phone, email, or chat, and escalate complex problems to higher-level technicians if needed. Working overnight ensures that critical IT systems remain operational and that users working late or in different time zones receive timely assistance. These professionals often document issues and solutions to help improve future support.
What are the key skills and qualifications needed to thrive as an Overnight IT Help Desk technician?
To thrive as an Overnight IT Help Desk technician, you need a solid understanding of computer systems, troubleshooting processes, and basic networking, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and knowledge management platforms is typically required. Strong problem-solving skills, patience, and clear communication are crucial for efficiently assisting users and managing incidents independently during off-hours. These skills ensure timely resolution of technical issues, minimize downtime, and maintain consistent IT support regardless of the time of day.
What is the difference between Overnight It Help Desk vs Night Support Technician?
| Aspect | Overnight It Help Desk | Night Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Help desk, call center, remote support | On-site, troubleshooting, hardware/software support |
| Industry Usage | IT service providers, corporate IT | IT support, technical services |
| Work Hours | Overnight shifts, 11 PM-7 AM | Night shifts, varies by employer |
Both roles involve technical support and require similar certifications, but the Overnight It Help Desk typically focuses on remote support during overnight hours, while the Night Support Technician often provides on-site troubleshooting. The choice depends on whether you prefer remote or on-site work during night shifts.
More about Overnight It Help Desk jobs
What cities are hiring for Overnight It Help Desk jobs? Cities with the most Overnight It Help Desk job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most Overnight It Help Desk jobs? States with the most job openings for Overnight It Help Desk jobs include:
What job categories do people searching Overnight It Help Desk jobs look for? The top searched job categories for Overnight It Help Desk jobs are:
Job description
Job Summary:
Inverse Technology Solutions is a fast-growing company providing IT services for Nationwide Businesses and Fortune 500 Companies. They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn.
Responsibilities:
• open support tickets from clients
• properly identify and assign tickets to the correct group
• work on IT Voice and Data Infrastructure
• work on E-Call Systems
• work on Wireless support
Qualifications:
Required:
• Previous experience working in Help Desk Support or IT Support
• Process-driven with excellent attention to detail
• Ability to handle multiple projects simultaneously and under tight deadlines
• Strong communications skills to effectively communicate technical information to non-technical customers
• Vendor Management skills
• Experience with ticketing systems
• Ability to work in a fast paced environment with minimal supervision
• Outstanding customer service and teamwork skills
• Excellent written and verbal communications skills
• Strong analytical ability
• After hours / On Call support is required
• 1 to 2 Years of experience
Preferred:
• Experience in troubleshooting technical issues within telecommunications networks
• College preferred or High School
Company:
Inverse Technology Solutions provides financial telecom management services in the retail industry. Founded in 1974, the company is headquartered in Cincinnati, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Inverse Technology Solutions is a fast-growing company providing IT services for Nationwide Businesses and Fortune 500 Companies. They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn.
Responsibilities:
• open support tickets from clients
• properly identify and assign tickets to the correct group
• work on IT Voice and Data Infrastructure
• work on E-Call Systems
• work on Wireless support
Qualifications:
Required:
• Previous experience working in Help Desk Support or IT Support
• Process-driven with excellent attention to detail
• Ability to handle multiple projects simultaneously and under tight deadlines
• Strong communications skills to effectively communicate technical information to non-technical customers
• Vendor Management skills
• Experience with ticketing systems
• Ability to work in a fast paced environment with minimal supervision
• Outstanding customer service and teamwork skills
• Excellent written and verbal communications skills
• Strong analytical ability
• After hours / On Call support is required
• 1 to 2 Years of experience
Preferred:
• Experience in troubleshooting technical issues within telecommunications networks
• College preferred or High School
Company:
Inverse Technology Solutions provides financial telecom management services in the retail industry. Founded in 1974, the company is headquartered in Cincinnati, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Inverse Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Cincinnati, OH, US
Year founded
1974