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It Support Technician Help Desk Jobs (NOW HIRING)

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and ... Support requests are received via email, phone, help desk tickets and/or in person. Tasks will ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

They are currently seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment, focusing on mission-critical operations. Responsibilities : • Deliver Tier 1 ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

Managed Staffing

IT Help Desk Technician

Erlanger, KY · On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay ... The ideal candidate will provide Tier 1 technical support, manage daily help desk tickets, and ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

  • Medical

  • Retirement

  • PTO

Our Dallas HQ IT team supports the field operations, back-office systems, and guest-facing technology stack. We are seeking a sharp, service-oriented IT Help Desk Technician who thrives in a fast ...

King City Gardens

IT Support/ Help Desk

Cincinnati, OH · On-site

POSITION SUMMARY The IT Support / Help Desk Associate provides first-line technical support to employees across King City Gardens / FW Green Management, LLC and its affiliated entities. This role is ...

New

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

Print Management First Responder - IT Support Location: William W. Backus Hospital - 326 Washington ... This role is ideal for candidates with IT Help Desk or technical support experience who enjoy ...

DCA Technology Partners

Be Seen First

IT Support Technician - Tier 1

Alexandria, VA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support Technician - Tier 1 Department: IT Reports to: Director of Managed IT Services Location ... Support various IT needs, from help desk tickets to onsite installations (ability to lift up to 50 ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

  • Medical

  • Dental

  • Vision

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H ... junior technicians, ensuring consistent service quality Provide onsite and remote support for ...

Lyon Living

IT Support Technician

Milpitas, CA · On-site

$25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The IT Support Technician provides on-site technical support for use problems relating to hardware ... Record, track and document the help desk request processes including successful and unsuccessful ...

TGW Logistics Group

IT Support Technician

Grand Rapids, MI · On-site

$20.75 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Technician will provide Tier 1 technical support to employees, assist with ... Minimum one (1) to three (3) years of experience in a technical support, help desk, or IT support ...

Insight Global

IT Support Technician

Secaucus, NJ · On-site

$23 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

Experience in Help Desk, IT Support, or Field Support roles * Foundational knowledge of computer ... Technician to support a companies Technology Operations team, providing both onsite and remote ...

EAST/WEST INDUSTRIES, INC

IT Support Technician

Ronkonkoma, NY · On-site

$21 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support Technician is responsible for diagnosing and solving software and hardware faults ... Familiarity with office automation products, help desk software, databases, and remote-control ...

Red River Technology

Corporate IT Support Technician

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Identify recurring issues and recommend improvements to help desk processes and procedures.

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It Support Technician Help Desk information

See salary details

$12

$23

$33

How much do it support technician help desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for it support technician help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an IT Support Technician Help Desk?

An IT Support Technician Help Desk is a professional who provides technical assistance and support to users experiencing issues with computer systems, software, and hardware. They are often the first point of contact for troubleshooting IT problems, answering queries, and resolving technical issues either remotely or in person. Their responsibilities include diagnosing problems, guiding users through solutions, and escalating complex issues to higher-level technical staff if necessary.

What are some common challenges IT Support Technician Help Desk professionals face in resolving user issues remotely?

One of the main challenges IT Support Technician Help Desk professionals encounter is accurately diagnosing technical problems without direct access to the user's device. Communication barriers can make it difficult to understand the user's issue, especially if they are not tech-savvy. Additionally, managing multiple support tickets simultaneously and prioritizing urgent requests can be demanding. Technicians often rely on remote access tools, clear troubleshooting procedures, and effective communication skills to overcome these challenges and deliver timely solutions.

What are the key skills and qualifications needed to thrive as an IT Support Technician Help Desk, and why are they important?

To thrive as an IT Support Technician Help Desk, you need a solid understanding of computer hardware, operating systems, network troubleshooting, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic scripting is often required. Strong communication, patience, and problem-solving skills are essential for effectively assisting users and managing stressful situations. These competencies ensure timely resolution of technical issues, minimize downtime, and enhance overall user satisfaction within an organization.

What is the difference between It Support Technician Help Desk vs Network Support Technician?

AspectIt Support Technician Help DeskNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork infrastructure, on-site troubleshooting
Employer & Industry UsageIT service providers, corporate ITTelecom, data centers, large enterprises

The It Support Technician Help Desk primarily handles end-user support, troubleshooting software/hardware issues, and remote assistance. In contrast, the Network Support Technician focuses on maintaining and troubleshooting network infrastructure, such as routers and switches. While both roles require technical certifications and work in IT environments, the Help Desk role emphasizes user support, whereas Network Support is more network infrastructure-oriented.

More about It Support Technician Help Desk jobs

What cities are hiring for It Support Technician Help Desk jobs?

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What job categories do people searching It Support Technician Help Desk jobs look for?

The top searched job categories for It Support Technician Help Desk jobs are:

It Support Technician Help Desk jobs near you
Infographic showing various It Support Technician Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician

Lewis Clark Early Childhood Program

Lewiston, ID • On-site

$17.12 - $22.35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Tuition assistance
  • Bonus based on performance

IT Help Desk Technician
Help desk support specialist are the go-to people for providing technical assistance and support related to computer systems, hardware and software.  LCECP is seeking an individual who is willing to fill the role of providing support for agency staff in all aspects of technology.
Position Summary:
This position ensures the design, development and maintenance of agency-wide information technology network systems.  The IT Technician's role is to ensure the streamlined operation of information technology in alignment with the business objectives of the organization.  The IT Technician will plan, coordinate IT-related activities of the organization, as well as provide support for daily operational activities of information technology.  The IT Technician will work closely with decision makers in other department to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization.
Our IT Help Desk Technician will be responsible for:
  • Utilize and accurately maintain LCECP IT ticket system
  • Maintain inventories of devices
  • Manage and maintain updates and installing software or applications based on supervisor requests and/or approval
  • Offer staff trainings on basic computer function, including but not limited to email access, cybersecurity best practices, document management and other general tasks
  • Monitor and report any cybersecurity concerns detected during the normal course of day-to-day operations
Education and Experience:
  • Associate Degree in Computer Networking, Information Technology or related fields
  • Most hold a valid driver's license
 
Monday – Friday 7:30 am to 4:00 pm 
40 hrs. a week/ 52 weeks a year 
This position is eligible for full dental and health benefits after 90 days.
 Competitive wage based on education and experience.
(12) paid holidays
Position accrues sick and vacation time 
For questions about this position, please email humanresources@lcecp.org.
Our email is sometimes misrouted to spam/junk inbox, please check if you do not hear from our team within 72 hours. 
 Position(s) closes: 09/02/2026
This institution is an equal opportunity provider.