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Td Bank It Help Desk Jobs (NOW HIRING)

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Kforce Technology Staffing

IT Help Desk

Miami, FL · On-site

Kforce has a client seeking an IT Help Desk in Miami, FL. Responsibilities: * Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and peripheral equipment

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

iVenture Solutions

IT Help Desk Technician

Tampa, FL

$37K - $50K/yr

Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Shasta Community Health Center

IT Help Desk

Redding, CA · On-site

$22 - $32.50/hr

Description Base Pay: $22.00 - $32.50 JOB SUMMARY Under the supervision of the Technology Support Supervisor, this position is responsible for providing telephone and direct IT help desk support.

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Td Bank It Help Desk information

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How much do td bank it help desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for td bank it help desk in the United States is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Help Desk professionals at TD Bank, and how can I prepare for them?

IT Help Desk professionals at TD Bank often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and effectively communicating with employees who have varying levels of technical knowledge. To prepare, it's helpful to develop strong customer service skills, stay current with TD Bank’s internal systems and software, and practice clear, patient communication. Additionally, being adaptable and able to prioritize tasks under pressure will help you succeed in this fast-paced and collaborative environment.

What are the key skills and qualifications needed to thrive as a TD Bank IT Help Desk professional, and why are they important?

To thrive as a TD Bank IT Help Desk professional, you need a solid understanding of computer systems, troubleshooting methodologies, and basic networking concepts, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft certifications. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. These skills ensure prompt resolution of technical issues, minimize downtime, and contribute to efficient banking operations.

What does a TD Bank IT Help Desk do?

A TD Bank IT Help Desk provides technical support and assistance to TD Bank employees and sometimes customers experiencing IT-related issues. This includes troubleshooting problems with hardware, software, network connectivity, and bank-specific systems. The help desk team helps resolve issues via phone, email, or chat, and may also escalate more complex problems to specialized IT teams. Their goal is to ensure smooth and efficient technology operations within the bank.

What is the difference between Td Bank It Help Desk vs Td Bank Network Support Specialist?

AspectTd Bank It Help DeskTd Bank Network Support Specialist
CertificationsCompTIA A+, ITILCCNA, CompTIA Network+
Work EnvironmentHelp desk, user support, troubleshootingNetwork infrastructure, server management
Employer & Industry UsageBanking, financial servicesBanking, financial services

The Td Bank It Help Desk primarily focuses on user support, troubleshooting software and hardware issues, and assisting employees with IT problems. In contrast, the Td Bank Network Support Specialist specializes in maintaining and supporting network infrastructure, including servers and network devices. Both roles are essential in banking IT operations but differ in technical focus and responsibilities.

More about Td Bank It Help Desk jobs
What cities are hiring for Td Bank It Help Desk jobs? Cities with the most Td Bank It Help Desk job openings:
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Td Bank It Help Desk jobs near you
Infographic showing various Td Bank It Help Desk job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,205 per year, or $25.6 per hour.
Information Technology Help Desk Technician

Information Technology Help Desk Technician

New Horizon Bank

Richmond, VA • On-site

Full-time

Posted 23 days ago

Job description

At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better - for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here.
General Job Summary:
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible for troubleshooting hardware and software issues, supporting users, administering user accounts and devices, and assisting with technology projects while ensuring compliance with the Bank's information security policies and regulatory requirements.
Essential Duties and Responsibilities:
• Serve as the primary point of contact for employee technology support requests.
• Install, configure, maintain, and troubleshoot desktop and laptop computers, mobile devices, printers, phones, and peripheral equipment.
• Create, modify, and disable user accounts and system access in accordance with Bank procedures.
• Support Microsoft 365 applications, Windows operating systems, email, remote access, and collaboration tools.
• Troubleshoot network connectivity, hardware, software, and application issues.
• Document, prioritize, and resolve help desk tickets in a timely manner.
• Assist with workstation deployments, equipment inventory, software updates, and hardware replacements.
• Support cybersecurity initiatives by assisting with endpoint protection, multi-factor authentication, security awareness, and user access controls.
• Maintain accurate IT documentation, procedures, and asset inventories.
• Assist with technology upgrades, disaster recovery testing, and other IT projects.
• Escalate complex technical issues to the IT Manager or third-party vendors as appropriate.
Requirements
Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.
Job Title: IT Help Desk Administrator Classification: Full Time
Reports To: IT Manager FLSA Status: Exempt
Department: IT Review Date: June 30, 2026
• Strong troubleshooting, problem-solving, and customer service skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Banking or financial services experience is preferred but not required.
Education and Experience:
• Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• One to three years of help desk or technical support experience preferred.

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