At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast ... The IT Help Desk Technician provides first-line technical support for Bank employees and assists in ...
At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast ... The IT Help Desk Technician provides first-line technical support for Bank employees and assists in ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
Quick apply
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
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IT Help Desk
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
IT Help Desk Technician
Greensboro, NC · On-site
IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear ...
IT Help Desk Technician
Greensboro, NC · On-site
IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Billings, MT · On-site
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
IT Help Desk Technician
Billings, MT · On-site
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
IT Help Desk
Grand Rapids, MI · On-site
The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems.
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IT Help Desk
Grand Rapids, MI · On-site
The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems.
IT Service Representative (IT Help Desk)
Atlanta, GA · On-site
$22.50/hr
IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife ...
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IT Service Representative (IT Help Desk)
Atlanta, GA · On-site
$22.50/hr
IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife ...
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk Support
Woodland, CA · On-site
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
IT Help Desk Support
Woodland, CA · On-site
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
IT Help Desk Technician
Billings, MT · On-site
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
IT Help Desk Technician
Billings, MT · On-site
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site +1
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site +1
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
Td Bank It Help Desk information
See salary details
$12.02 - $14.55
0% of jobs
$14.55 - $17.09
6% of jobs
$17.09 - $19.62
13% of jobs
$20.48 is the 25th percentile. Wages below this are outliers.
$19.62 - $22.16
18% of jobs
The median wage is $24.02 / hr.
$22.16 - $24.69
18% of jobs
$24.69 - $27.23
16% of jobs
$28.06 is the 75th percentile. Wages above this are outliers.
$27.23 - $29.76
14% of jobs
$29.76 - $32.30
8% of jobs
$32.30 - $34.83
4% of jobs
$34.83 - $37.37
2% of jobs
$37.37 - $39.90
1% of jobs
$12
$25
$39
How much do td bank it help desk jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for td bank it help desk in the United States is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.
What does a TD Bank IT Help Desk do?
A TD Bank IT Help Desk provides technical support and assistance to TD Bank employees and sometimes customers experiencing IT-related issues. This includes troubleshooting problems with hardware, software, network connectivity, and bank-specific systems. The help desk team helps resolve issues via phone, email, or chat, and may also escalate more complex problems to specialized IT teams. Their goal is to ensure smooth and efficient technology operations within the bank.
What are the key skills and qualifications needed to thrive as a TD Bank IT Help Desk professional?
To thrive as a TD Bank IT Help Desk professional, you need a solid understanding of computer systems, troubleshooting methodologies, and basic networking concepts, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft certifications. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. These skills ensure prompt resolution of technical issues, minimize downtime, and contribute to efficient banking operations.
What are some common challenges faced by IT Help Desk professionals at TD Bank, and how can I prepare for them?
IT Help Desk professionals at TD Bank often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and effectively communicating with employees who have varying levels of technical knowledge. To prepare, it's helpful to develop strong customer service skills, stay current with TD Bank’s internal systems and software, and practice clear, patient communication. Additionally, being adaptable and able to prioritize tasks under pressure will help you succeed in this fast-paced and collaborative environment.
What is the difference between Td Bank It Help Desk vs Td Bank Network Support Specialist?
| Aspect | Td Bank It Help Desk | Td Bank Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, ITIL | CCNA, CompTIA Network+ |
| Work Environment | Help desk, user support, troubleshooting | Network infrastructure, server management |
| Employer & Industry Usage | Banking, financial services | Banking, financial services |
The Td Bank It Help Desk primarily focuses on user support, troubleshooting software and hardware issues, and assisting employees with IT problems. In contrast, the Td Bank Network Support Specialist specializes in maintaining and supporting network infrastructure, including servers and network devices. Both roles are essential in banking IT operations but differ in technical focus and responsibilities.
Are Td Bank IT Help Desk jobs still in demand?
IT Help Desk positions at TD Bank remain in demand as financial institutions continue to prioritize technology support and cybersecurity. These roles typically require strong troubleshooting skills, knowledge of IT tools, and customer service abilities, making them a stable career option in the banking sector.
More about Td Bank It Help Desk jobs
What cities are hiring for Td Bank It Help Desk jobs?
Cities with the most Td Bank It Help Desk job openings:
What states have the most Td Bank It Help Desk jobs?
States with the most job openings for Td Bank It Help Desk jobs include:
What are popular job titles related to Td Bank It Help Desk jobs?
For Td Bank It Help Desk jobs, the most frequently searched job titles are:
Information Technology Help Desk Technician
Richmond, VA • On-site
New Horizon Bank •
Commercial Banking • 11 - 50 employees11 - 50 employees
Full-time
Re-posted 8 days ago
Job description
At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better - for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here.
General Job Summary:
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible for troubleshooting hardware and software issues, supporting users, administering user accounts and devices, and assisting with technology projects while ensuring compliance with the Bank's information security policies and regulatory requirements.
Essential Duties and Responsibilities:
• Serve as the primary point of contact for employee technology support requests.
• Install, configure, maintain, and troubleshoot desktop and laptop computers, mobile devices, printers, phones, and peripheral equipment.
• Create, modify, and disable user accounts and system access in accordance with Bank procedures.
• Support Microsoft 365 applications, Windows operating systems, email, remote access, and collaboration tools.
• Troubleshoot network connectivity, hardware, software, and application issues.
• Document, prioritize, and resolve help desk tickets in a timely manner.
• Assist with workstation deployments, equipment inventory, software updates, and hardware replacements.
• Support cybersecurity initiatives by assisting with endpoint protection, multi-factor authentication, security awareness, and user access controls.
• Maintain accurate IT documentation, procedures, and asset inventories.
• Assist with technology upgrades, disaster recovery testing, and other IT projects.
• Escalate complex technical issues to the IT Manager or third-party vendors as appropriate.
Requirements
Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.
Job Title: IT Help Desk Administrator Classification: Full Time
Reports To: IT Manager FLSA Status: Exempt
Department: IT Review Date: June 30, 2026
• Strong troubleshooting, problem-solving, and customer service skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Banking or financial services experience is preferred but not required.
Education and Experience:
• Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• One to three years of help desk or technical support experience preferred.
General Job Summary:
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible for troubleshooting hardware and software issues, supporting users, administering user accounts and devices, and assisting with technology projects while ensuring compliance with the Bank's information security policies and regulatory requirements.
Essential Duties and Responsibilities:
• Serve as the primary point of contact for employee technology support requests.
• Install, configure, maintain, and troubleshoot desktop and laptop computers, mobile devices, printers, phones, and peripheral equipment.
• Create, modify, and disable user accounts and system access in accordance with Bank procedures.
• Support Microsoft 365 applications, Windows operating systems, email, remote access, and collaboration tools.
• Troubleshoot network connectivity, hardware, software, and application issues.
• Document, prioritize, and resolve help desk tickets in a timely manner.
• Assist with workstation deployments, equipment inventory, software updates, and hardware replacements.
• Support cybersecurity initiatives by assisting with endpoint protection, multi-factor authentication, security awareness, and user access controls.
• Maintain accurate IT documentation, procedures, and asset inventories.
• Assist with technology upgrades, disaster recovery testing, and other IT projects.
• Escalate complex technical issues to the IT Manager or third-party vendors as appropriate.
Requirements
Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.
Job Title: IT Help Desk Administrator Classification: Full Time
Reports To: IT Manager FLSA Status: Exempt
Department: IT Review Date: June 30, 2026
• Strong troubleshooting, problem-solving, and customer service skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Banking or financial services experience is preferred but not required.
Education and Experience:
• Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• One to three years of help desk or technical support experience preferred.
About New Horizon Bank
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
11 - 50 Employees
Headquarters location
Powhatan, VA, US
Year founded
2009