ZipRecruiter

Log In

1

Td Bank It Help Desk Jobs (NOW HIRING)

SOUTHWEST BANK

Bank IT Help Desk Specialist

Odessa, TX · On-site

Job Purpose The IT Help Desk Technician serves as the first line of technical support for SouthWest Bank staff by providing prompt, courteous, and effective assistance for IT-related issues. This ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Purposelink Recruitment

IT Help Desk

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...

Amrize

IT Help Desk

Franklin, IN · On-site

$18 - $24/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...

Safgard

IT Help Desk Technician

Greensboro, NC · On-site

IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

iVenture Solutions

IT Help Desk Technician

Tampa, FL

$37K - $50K/yr

Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...

US Tech Solutions

IT Help Desk Support

Woodland, CA · On-site

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Managed Staffing

IT Help Desk Technician

Erlanger, KY · On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsTd Bank It Help Desk Jobs

Td Bank It Help Desk information

See salary details

$12

$25

$39

How much do td bank it help desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for td bank it help desk in the United States is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What does a TD Bank IT Help Desk do?

A TD Bank IT Help Desk provides technical support and assistance to TD Bank employees and sometimes customers experiencing IT-related issues. This includes troubleshooting problems with hardware, software, network connectivity, and bank-specific systems. The help desk team helps resolve issues via phone, email, or chat, and may also escalate more complex problems to specialized IT teams. Their goal is to ensure smooth and efficient technology operations within the bank.

What are the key skills and qualifications needed to thrive as a TD Bank IT Help Desk professional?

To thrive as a TD Bank IT Help Desk professional, you need a solid understanding of computer systems, troubleshooting methodologies, and basic networking concepts, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft certifications. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. These skills ensure prompt resolution of technical issues, minimize downtime, and contribute to efficient banking operations.

What are some common challenges faced by IT Help Desk professionals at TD Bank, and how can I prepare for them?

IT Help Desk professionals at TD Bank often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and effectively communicating with employees who have varying levels of technical knowledge. To prepare, it's helpful to develop strong customer service skills, stay current with TD Bank’s internal systems and software, and practice clear, patient communication. Additionally, being adaptable and able to prioritize tasks under pressure will help you succeed in this fast-paced and collaborative environment.

What is the difference between Td Bank It Help Desk vs Td Bank Network Support Specialist?

AspectTd Bank It Help DeskTd Bank Network Support Specialist
CertificationsCompTIA A+, ITILCCNA, CompTIA Network+
Work EnvironmentHelp desk, user support, troubleshootingNetwork infrastructure, server management
Employer & Industry UsageBanking, financial servicesBanking, financial services

The Td Bank It Help Desk primarily focuses on user support, troubleshooting software and hardware issues, and assisting employees with IT problems. In contrast, the Td Bank Network Support Specialist specializes in maintaining and supporting network infrastructure, including servers and network devices. Both roles are essential in banking IT operations but differ in technical focus and responsibilities.

Are Td Bank IT Help Desk jobs still in demand?

IT Help Desk positions at TD Bank remain in demand as financial institutions continue to prioritize technology support and cybersecurity. These roles typically require strong troubleshooting skills, knowledge of IT tools, and customer service abilities, making them a stable career option in the banking sector.
More about Td Bank It Help Desk jobs

What cities are hiring for Td Bank It Help Desk jobs?

Cities with the most Td Bank It Help Desk job openings:

What states have the most Td Bank It Help Desk jobs?

States with the most job openings for Td Bank It Help Desk jobs include:

What job categories do people searching Td Bank It Help Desk jobs look for?

The top searched job categories for Td Bank It Help Desk jobs are:

Td Bank It Help Desk jobs near you
Infographic showing various Td Bank It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $53,205 per year, or $25.6 per hour.

Bank IT Help Desk Specialist

SOUTHWEST BANK

Odessa, TX • On-site

Full-time

Posted 12 days ago

Job description

Job Purpose
The IT Help Desk Technician serves as the first line of technical support for SouthWest Bank staff by providing prompt, courteous, and effective assistance for IT-related issues. This role is responsible for troubleshooting hardware, software, and network problems, maintaining accurate support records, and ensuring minimal disruptions to daily banking operations. The technician will work collaboratively with internal teams and external vendors, while also contributing to IT projects, documentation, and user education.
Key Responsibilities
  • Technical Support: Provide frontline IT support for hardware, software, printers, phones, mobile devices, banking systems, and network issues for both local and remote users.
  • Issue Resolution: Troubleshoot and resolve technical problems efficiently; escalate complex issues to higher-tier IT staff or vendors as needed.
  • User Training: Assist users in learning and navigating IT tools; create basic training documents or user-friendly guides.
  • System Maintenance: Perform routine IT maintenance tasks such as software updates, patching, system reboots, and antivirus checks.
  • Hardware & Software Procurement: Assist in acquiring, setting up, and configuring new computers, peripherals, and software for employees.
  • Ticket Management: Log, prioritize, and manage incoming support requests using the designated IT ticketing system; track and follow up on open items.
  • Communication: Translate complex technical information into understandable language for end-users; provide clear and timely updates on issue resolution.
  • Collaboration: Work with internal IT teams and external vendors to coordinate upgrades, troubleshoot shared issues, and implement system enhancements.
  • Documentation: Maintain up-to-date records of IT support tickets, system configurations, processes, and resolutions to build a reliable knowledge base.
  • Special Projects: Participate in IT projects including software rollouts, system migrations, and infrastructure improvements.
  • Other Duties as Assigned: Support departmental or company-wide technology initiatives and tasks as requested.

Education / Qualifications / Experience
  • High School Diploma or equivalent required; Associate degree or certifications in IT-related fields (e.g., CompTIA A+, Network+) preferred.
  • 1-2 years of experience in IT help desk or technical support role preferred.
  • Strong understanding of Microsoft Windows, Office 365, remote support tools, and networking fundamentals.
  • Experience with ticketing systems and basic documentation practices.
  • Banking or financial industry experience a plus.

Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times.
  • Occasional travel between bank locations may be required.
  • Must be able to bend, crouch, and crawl when installing or troubleshooting hardware.
  • Manual dexterity to operate tools, computers, and standard office equipment.

Apply