ZipRecruiter

Log In

1

It Help Desk Internship Jobs (NOW HIRING)

VG Systems

Tier 1 IT Help Desk Intern

Quantico, VA · On-site

$16 - $21.25/hr

This unpaid internship is designed to provide hands-on exposure to IT support operations, account creation processes, AI-driven help desk solutions, basic cybersecurity practices, and IT systems ...

VG Systems

Tier 1 IT Help Desk Intern

Quantico, VA · On-site

$16 - $21.25/hr

This unpaid internship is designed to provide hands-on exposure to IT support operations, account creation processes, AI-driven help desk solutions, basic cybersecurity practices, and IT systems ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information Security Manager Type: Unpaid Internship (Hands-On Learning Experience) Schedule: Flexible (Ideal for ...

Tru Clean Management

IT Help Desk

Homestead, FL

IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our growing team. In this role, you will serve as the first point of contact for employees experiencing ...

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Generis TEK Inc.

IT Help Desk

Louisville, KY · On-site

We have Contract role IT Help Desk for our client at Louisville, KY . Please let me know if you or any of your friends would be interested in this position. Position Details: IT Help Desk- Louisville ...

kgs

IT Help Desk

Carlsbad, NM · On-site

Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...

AppleOne

IT Help Desk

San Juan, PR

$18/hr

The IT Help Desk role provides Level 1 technical assistance across hardware, software, telecommunications, mobile devices, business systems, and remote access tools. This position offers the ...

New

Tactacam

IT Help Desk Technician

Billings, MT

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Managed Staffing

IT Help Desk Technician

Erlanger, KY · On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...

next page

Showing results 1-20

All JobsIt Help Desk Internship Jobs

It Help Desk Internship information

See salary details

$9

$17

$25

How much do it help desk internship jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for it help desk internship in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an IT Help Desk Internship?

An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.

What are some common challenges IT Help Desk interns face during their internship, and how can they overcome them?

IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.

What is the difference between It Help Desk Internship vs It Support Specialist?

AspectIt Help Desk InternshipIt Support Specialist
CredentialsTypically pursuing or recent graduate, some certifications helpfulRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, training-focused, often in corporate or tech companiesFull-time, technical support roles in various industries
ResponsibilitiesAssisting users, troubleshooting basic issues, learning IT systemsResolving technical issues, maintaining hardware/software, supporting users

The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.

More about It Help Desk Internship jobs
What cities are hiring for It Help Desk Internship jobs? Cities with the most It Help Desk Internship job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most It Help Desk Internship jobs? States with the most job openings for It Help Desk Internship jobs include:
What job categories do people searching It Help Desk Internship jobs look for? The top searched job categories for It Help Desk Internship jobs are:
It Help Desk Internship jobs near you
Infographic showing various It Help Desk Internship job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.
Tier 1 IT Help Desk Intern

Tier 1 IT Help Desk Intern

VG Systems

Quantico, VA • On-site

$16 - $21.25/hr

Other

Posted 19 days ago

Job description

VG Systems, LLC is seeking motivated and career-driven candidates for a Tier 1 IT Help Desk Internship Program. This unpaid internship is designed to provide hands-on exposure to IT support operations, account creation processes, AI-driven help desk solutions, basic cybersecurity practices, and IT systems setup. Interns will work alongside technical professionals while gaining practical experience in a fast-paced IT environment.

This internship program is scheduled to begin during the third week of June and will run for six (6) weeks.


Responsibilities include, but are not limited to:

  • Support Tier 1 help desk operations and user support activities.
  • Assist with user account creation, account maintenance, and basic access management tasks.
  • Learn and support AI-driven help desk operations and IT support solutions.
  • Assist with workstation, software, and system setup activities.
  • Provide basic troubleshooting support for common technical issues.
  • Gain exposure to cybersecurity best practices and basic security procedures.
  • Document support activities and maintain accurate records of assigned tasks.
  • Collaborate with team members to ensure timely resolution of technical requests.
  • Follow established IT processes, procedures, and company policies.


Requirements:

  • Interest in Information Technology, Help Desk Support, Cybersecurity, or related technical fields.
  • Basic computer knowledge and willingness to learn new technologies.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and willingness to follow established procedures.
  • Professional attitude and eagerness to gain hands-on IT experience.
  • Must be available for the duration of the six-week internship program.


Internship Details:

  • Position Type: Unpaid Internship
  • Duration: 6 Weeks
  • Start Date: Third Week of June
  • Training Includes:
    • Tier 1 Help Desk Operations
    • AI Help Desk Solutions
    • IT Systems Setup
    • Basic Cybersecurity Practices
    • Account Creation and User Support


HUBZone Preference:

VG Systems, LLC gives preference to candidates who reside in a designated HUBZone. Selected candidates must be able to sign a HUBZone attestation and provide required SBA documentation upon hiring.


Equal Opportunity Statement: VG Systems, LLC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.


Equal Opportunity Employer/Veterans/Disabled

Apply