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It Help Desk Internship Jobs (NOW HIRING)

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information Security Manager Type: Unpaid Internship (Hands-On Learning Experience) Schedule: Flexible (Ideal for ...

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Koniag, Inc.

IT Help Desk

Carlsbad, NM · On-site

Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...

kgs

IT Help Desk

Carlsbad, NM · On-site

Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...

bdManagedIT

IT Help Desk Technician

Madison, GA · On-site

Job Summary : bdManagedIT is seeking an entry-level IT Help Desk Technician who will serve as the ... experience, internship, or technical support exposure • Strong Windows and Microsoft 365 ...

New

kgs

IT Help Desk

Carlsbad, NM

Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...

RedMane Technology

IT Help Desk Technician

Chicago, IL · On-site

$45K - $65K/yr

IT Help Desk Technician - Chicago Company Description RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for ...

UVS Infotech

IT Help Desk Manager

Bethesda, MD · Hybrid

UVS InfoTech is seeking an experienced IT Help Desk Manager who will be responsible for leading and overseeing the day-to-day operations of the IT Help Desk / Service Desk function. This role ...

RedMane Technology

IT Help Desk Technician

Chicago, IL · On-site

$45K - $65K/yr

IT Help Desk Technician - Chicago Company Description RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for ...

United IT

IT Help Desk

Aurora, IL · On-site

IT Help Desk Location: Rockford, IL 61109 & Aurora, IL (Onsite) Key Responsibilities: Technical Support: * Respond to user inquiries via phone, email, or in-person. * Diagnose and resolve hardware ...

RedMane Technology

IT Help Desk Technician

Chicago, IL

$45K - $65K/yr

\n \n \n IT Help Desk Technician - Chicago \n \n Company Description \n RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver ...

RedMane Technology

IT Help Desk Technician

Chicago, IL

$45K - $65K/yr

\n \n \n IT Help Desk Technician - Chicago \n \n Company Description \n RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver ...

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It Help Desk Internship information

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How much do it help desk internship jobs pay per hour?

As of May 28, 2026, the average hourly pay for it help desk internship in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.

What are some common challenges IT Help Desk interns face during their internship, and how can they overcome them?

IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.

What is an IT Help Desk Internship?

An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.

What is the difference between It Help Desk Internship vs It Support Specialist?

AspectIt Help Desk InternshipIt Support Specialist
CredentialsTypically pursuing or recent graduate, some certifications helpfulRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, training-focused, often in corporate or tech companiesFull-time, technical support roles in various industries
ResponsibilitiesAssisting users, troubleshooting basic issues, learning IT systemsResolving technical issues, maintaining hardware/software, supporting users

The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.

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What cities are hiring for It Help Desk Internship jobs? Cities with the most It Help Desk Internship job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most It Help Desk Internship jobs? States with the most job openings for It Help Desk Internship jobs include:
What job categories do people searching It Help Desk Internship jobs look for? The top searched job categories for It Help Desk Internship jobs are:
It Help Desk Internship jobs near you
Infographic showing various It Help Desk Internship job openings in the United States as of May 2026, with employment types broken down into 51% Full Time, 8% Part Time, 8% Temporary, and 33% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.
IT Help Desk Internship - TEMPORARY

IT Help Desk Internship - TEMPORARY

Appalachian Electric Cooperative

New Market, TN

Other

Posted 14 days ago

Job description

IT Help Desk Internship

Are you interested in gaining hands-on experience in information technology, troubleshooting, and customer support within a professional environment? Appalachian Electric Cooperative (AEC) is looking for a detail-oriented and motivated student or recent graduate ready to gain real-world IT experience while supporting our internal technology operations.

If you're pursuing a degree in Information Technology or a related field and want practical, resume-building experience, this opportunity is for you.

Position Overview:

  • Internship Duration:May 2026 through August 2026
  • Location:Appalachian Electric Cooperative (AEC), New Market, TN
  • Department:Information Technology
  • Reports To:IT Helpdesk Supervisor

The IT Help Desk Intern provides first-level technical support to end users,assistingwith hardware, software, and network-related issues. This role is designed to give hands-on experience in troubleshooting, customer service, and IT operations in a professional workplace setting.

WhoWe'reLooking For:

We'relooking for undergraduate or graduate students who are currently pursuing (or have recently completed) a degree or certification in:

  • Information Technology
  • Computer Science
  • Information Systems
  • Or a related field

Key Responsibilities:

As an IT Help Desk Intern, you will support the IT team by assisting with day-to-day technology needs across the cooperative.

  • Respond to helpdesk tickets, emails, and phone calls ina timelyand professional manner
  • Provide basic troubleshooting support for:

o Computers (Windows/Mac)

o Printers and peripherals

o Software applications

o Network connectivity issues

  • Install, configure, and update software and hardware
  • Assistwith user account setup, password resets, and access permissions
  • Document issues, solutions, and processes in the helpdesk system
  • Escalate complex technical issues to the IT Helpdesk Supervisor as needed
  • Support IT projects such as system upgrades, equipment deployment, and audits
  • Maintain inventory of IT equipment andassistwith asset tracking
  • Follow company IT policies and security procedures

Benefits to You:

This paid internship provides meaningful, hands-on experience and professional development opportunities, including:

  • Real-world IT support experience
  • Development of troubleshooting and diagnostic skills
  • Exposure to enterprise IT tools and systems
  • Improved professional communication and customer service skills

Why Choose AEC?

Commitment to Our Community:At AEC, we're driven by a deep commitment to serve our community. Our employees take pride in contributing to the improvement of our service area. It's not just a job; it's a mission. In fact, our tagline is "Power What Matters Most," because we believe in powering the most important moments in the lives of the members we serve.

Family-Like Atmosphere:AEC isn't just a workplace; it's a place where you'll build meaningful connections. We foster a family-like atmosphere where employees support and care for each other.

Not-for-Profit Mission:As a not-for-profit organization, we prioritize people over profits. Join us in our quest to provide safe, reliable and affordable electricity to our communities.

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status. AEC is a Tennessee Drug Free Workplace

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