As a Tier 1 IT Help Desk Technician , you will provide in house support for the company's multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key ...
As a Tier 1 IT Help Desk Technician , you will provide in house support for the company's multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key ...
As a Tier 1 IT Help Desk Technician , you will provide in house support for the company's multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key ...
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As a Tier 1 IT Help Desk Technician , you will provide in house support for the company's multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key ...
Help Desk Manager
Beaverton, OR · On-site
Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management * Collaborate with our help desk, networking, and systems teams ...
Help Desk Manager
Beaverton, OR · On-site
Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management * Collaborate with our help desk, networking, and systems teams ...
Help Desk Manager
Beaverton, OR · On-site
Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management * Collaborate with our help desk, networking, and systems teams ...
Help Desk Manager
Beaverton, OR · On-site
Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management * Collaborate with our help desk, networking, and systems teams ...
Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management * Collaborate with our help desk, networking, and systems teams ...
Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management * Collaborate with our help desk, networking, and systems teams ...
Overview The IT Service Technician uses specialized knowledge & skills to perform hardware support ... Demonstrated ability to mentor co-workers to help the team succeed. Shift Information 10am-7pm CST ...
Overview The IT Service Technician uses specialized knowledge & skills to perform hardware support ... Demonstrated ability to mentor co-workers to help the team succeed. Shift Information 10am-7pm CST ...
Help Desk Analyst L2
Portland, OR · On-site
$21.75 - $29.75/hr
Help Desk Analyst L2 Location: Portland, OR, United States Salary Range: USD 25.00-30.00 Annually ... When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ...
Help Desk Analyst L2
Portland, OR · On-site
$21.75 - $29.75/hr
Help Desk Analyst L2 Location: Portland, OR, United States Salary Range: USD 25.00-30.00 Annually ... When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ...
Help Desk Analyst L2
Portland, OR · On-site
$21.75 - $29.75/hr
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Level 2 Help Desk Support Analyst: The requirements below are ...
Help Desk Analyst L2
Portland, OR · On-site
$21.75 - $29.75/hr
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Level 2 Help Desk Support Analyst: The requirements below are ...
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Level 2 Help Desk Support Analyst: The requirements below are ...
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Level 2 Help Desk Support Analyst: The requirements below are ...
Help Desk Analyst L2
Portland, OR · On-site
$21.75 - $29.75/hr
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Level 2 Help Desk Support Analyst: The requirements below are ...
Help Desk Analyst L2
Portland, OR · On-site
$21.75 - $29.75/hr
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Level 2 Help Desk Support Analyst: The requirements below are ...
Remote IT Help Desk Agent Secret Cleared
Salem, OR · Remote
$17 - $21.75/hr
A technology services company is seeking a Help Desk Agent in Salem, Oregon to provide first-line technical support and customer service. Responsibilities include resolving IT-related issues, logging ...
Remote IT Help Desk Agent Secret Cleared
Salem, OR · Remote
$17 - $21.75/hr
A technology services company is seeking a Help Desk Agent in Salem, Oregon to provide first-line technical support and customer service. Responsibilities include resolving IT-related issues, logging ...
Overview The IT Service Technician II uses specialized knowledge & skills to perform hardware ... Demonstrated ability to mentor co-workers to help the team succeed. WE OFFER At VytlOne we offer a ...
Overview The IT Service Technician II uses specialized knowledge & skills to perform hardware ... Demonstrated ability to mentor co-workers to help the team succeed. WE OFFER At VytlOne we offer a ...
IT Technical Analyst
Wilsonville, OR · On-site
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
IT Technical Analyst
Wilsonville, OR · On-site
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... Have 1-3 years of experience in technical support, help desk, or customer-facing IT roles ...
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... Have 1-3 years of experience in technical support, help desk, or customer-facing IT roles ...
IT Helpdesk Technician
Beaverton, OR · On-site
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... Have 1-3 years of experience in technical support, help desk, or customer-facing IT roles ...
IT Helpdesk Technician
Beaverton, OR · On-site
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... Have 1-3 years of experience in technical support, help desk, or customer-facing IT roles ...
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... Have 1-3 years of experience in technical support, help desk, or customer-facing IT roles ...
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... Have 1-3 years of experience in technical support, help desk, or customer-facing IT roles ...
SkillBridge - IT Engineer
OR · Remote
Experience in an IT help desk, system administration, or IT operations role * Familiarity with tools such as Google Workspace, Slack, and GitHub * Experience with macOS, Windows, or Linux ...
SkillBridge - IT Engineer
OR · Remote
Experience in an IT help desk, system administration, or IT operations role * Familiarity with tools such as Google Workspace, Slack, and GitHub * Experience with macOS, Windows, or Linux ...
ESSENTIAL JOB FUNCTIONS * Assist with day-to-day IT help desk operations including desktop support, system upgrades, and maintenance. * Respond to requests for technical assistance in person, via ...
New
ESSENTIAL JOB FUNCTIONS * Assist with day-to-day IT help desk operations including desktop support, system upgrades, and maintenance. * Respond to requests for technical assistance in person, via ...
New
Help Desk Assistant
Portland, OR · On-site
$16.30/hr
Position Details Position Information Job Title Help Desk Assistant Department Technical Services ... Ability to use a wide variety of technology including but not limited to: Apple OS, Microsoft ...
Help Desk Assistant
Portland, OR · On-site
$16.30/hr
Position Details Position Information Job Title Help Desk Assistant Department Technical Services ... Ability to use a wide variety of technology including but not limited to: Apple OS, Microsoft ...
Help Desk Analyst L1
Portland, OR · On-site
$21.75 - $29.75/hr
Help Desk Analyst L1 Location: Portland, OR, United States Salary Range: USD 25.00-28.00 Weekly ... When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ...
Help Desk Analyst L1
Portland, OR · On-site
$21.75 - $29.75/hr
Help Desk Analyst L1 Location: Portland, OR, United States Salary Range: USD 25.00-28.00 Weekly ... When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ...
It Help Desk Internship information
What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?
To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.
What are some common challenges IT Help Desk interns face during their internship, and how can they overcome them?
IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.
What is an IT Help Desk Internship?
An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.
What is the difference between It Help Desk Internship vs It Support Specialist?
| Aspect | It Help Desk Internship | It Support Specialist |
|---|---|---|
| Credentials | Typically pursuing or recent graduate, some certifications helpful | Relevant certifications like CompTIA A+ often required |
| Work Environment | Entry-level, training-focused, often in corporate or tech companies | Full-time, technical support roles in various industries |
| Responsibilities | Assisting users, troubleshooting basic issues, learning IT systems | Resolving technical issues, maintaining hardware/software, supporting users |
The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.
What are the most commonly searched types of It Help Desk jobs in Oregon? The most popular types of It Help Desk jobs in Oregon are:
What are popular job titles related to It Help Desk Internship jobs in Oregon? For It Help Desk Internship jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching It Help Desk Internship jobs in Oregon look for? The top searched job categories for It Help Desk Internship jobs in Oregon are:
What cities in Oregon are hiring for It Help Desk Internship jobs? Cities in Oregon with the most It Help Desk Internship job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 17 days ago
Job description
Harder Mechanical is one of the nation's largest mechanical contractors with an outstanding reputation for working safely, meeting tough schedules, and delivering quality projects. Based in Portland Oregon, we work primarily in the 11-western states with regional offices in Reno, NV; Phoenix, AZ; Concord, CA and Salt Lake City, UT.
As a Tier 1 IT Help Desk Technician, you will provide in house support for the company's multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key contact for on-site and remote users within the company for all technical problems and inquiries. The Tier 1 IT Support Technician at Harder Mechanical is critical to the ongoing success of our business. This position is not eligible for remote work. The schedule is Mon-Fri, 7am-4pm.
Successful projects do not complete themselves. Our team of curious and passionate people build on Harder's reputation every day through their actions. We offer professional development opportunities, industry-leading benefits, and the chance to work on projects that will change the built environment forever. Find out more at www.harder.com
What you'll be doing:
You will be responsible for providing users guidance and first level support by assisting in problem resolution. You will be tasked with complying with all of the policies and procedures associated with IT Service Management (ITSM) and working with our IT team. Each department at Harder relies on the IT help desk function to help solve problems which are interfering with the timely completion of their work. You will be challenged to ensure that help is given to these departments as quickly and efficiently as possible. A successful candidate will demonstrate a strong desire to learn, improve, and keep up with industry trends with an eye for improving efficiencies and IT practices.
IT Support Technician's at Harder perform the following daily tasks:
What you will need to be successful in this role:
Education/Experience:
Benefits
This position is salaried. No recruiters. No phone calls, please.
About Harder
Harder Mechanical Contractors is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, or any other characteristic protected by federal, state or local nondiscrimination laws. Our hiring policy reflects and affirms Harder's commitment to the principles of fair employment. Harder does not discriminate regarding the terms and conditions of employment based on any characteristic protected by federal, state or local nondiscrimination laws.
It is Harder's policy to maintain a drug and alcohol-free work environment. Employment offers are conditional upon successfully passing a drug and alcohol test, background checks, reference checks, and as required by law, regardless of citizenship or national origin, documented proof of authorization to work in the United States.
#LI-On-site
As a Tier 1 IT Help Desk Technician, you will provide in house support for the company's multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key contact for on-site and remote users within the company for all technical problems and inquiries. The Tier 1 IT Support Technician at Harder Mechanical is critical to the ongoing success of our business. This position is not eligible for remote work. The schedule is Mon-Fri, 7am-4pm.
Successful projects do not complete themselves. Our team of curious and passionate people build on Harder's reputation every day through their actions. We offer professional development opportunities, industry-leading benefits, and the chance to work on projects that will change the built environment forever. Find out more at www.harder.com
What you'll be doing:
You will be responsible for providing users guidance and first level support by assisting in problem resolution. You will be tasked with complying with all of the policies and procedures associated with IT Service Management (ITSM) and working with our IT team. Each department at Harder relies on the IT help desk function to help solve problems which are interfering with the timely completion of their work. You will be challenged to ensure that help is given to these departments as quickly and efficiently as possible. A successful candidate will demonstrate a strong desire to learn, improve, and keep up with industry trends with an eye for improving efficiencies and IT practices.
IT Support Technician's at Harder perform the following daily tasks:
- Respond to users requests for information and assist in problem resolution and/or escalation.
- Deploy new/used desktops, laptops and tablets following internal deployment guides.
- Deploy and manage mobile phones including standard phones, Android phones and iOS phones.
- Pack and ship IT equipment.
- Assist with management of IT inventory.
- Assist with deploying copiers, printers and assist with setup of scan to email/folder on network copiers.
- Use internal ticket management solution to document and record all support inquires.
- Assist with application or system rollouts as directed by senior project leads.
- Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed.
- Strives to learn the job functions of the position's immediate superior as well as peer-level positions with whom the individual interacts. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency, or business necessity.
What you will need to be successful in this role:
- Demonstrated leadership and self-starter skills
- Excellent communication skills both written and oral
- Strong knowledge of Microsoft Office (Office 365), Windows 10 Enterprise
- Strong knowledge of Android and iOS mobile operating systems
- Ability to lift heavy packages (up to 50lbs)
- Ability to travel to job sites when required
- Ability to work varying shifts if needed
Education/Experience:
- BS or BA degree in computer science, business administration or related work experience required
Benefits
- Competitive salary
- Comprehensive medical, dental, and vision benefits - 100% of employee premiums are paid by the company
- Generous retirement package includes: 10% retirement contribution made by the company and a company match up to 2% of your annual salary
- Profit sharing
- Discretionary annual bonus
- Paid vacation and holidays
- Harder University training and development, as well as other paid professional development opportunities
- Team environment that promotes individual growth
This position is salaried. No recruiters. No phone calls, please.
About Harder
Harder Mechanical Contractors is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, or any other characteristic protected by federal, state or local nondiscrimination laws. Our hiring policy reflects and affirms Harder's commitment to the principles of fair employment. Harder does not discriminate regarding the terms and conditions of employment based on any characteristic protected by federal, state or local nondiscrimination laws.
It is Harder's policy to maintain a drug and alcohol-free work environment. Employment offers are conditional upon successfully passing a drug and alcohol test, background checks, reference checks, and as required by law, regardless of citizenship or national origin, documented proof of authorization to work in the United States.
#LI-On-site
About Harder Mechanical Contractors
Sourced by ZipRecruiter
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Portland, OR, US
Year founded
1934