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Capital One Call Center Jobs (NOW HIRING)

CoolSys

Representative 1, Call Center

Phoenix, AZ

$17 - $20.91/hr

Qualifications * 1+ years of experience in a call center or similar B2B customer service role. * Solid working knowledge of Word, Excel and Outlook, able to type 50 wpm and learn other systems.

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$17 - $20.91/hr

Qualifications * 1+ years of experience in a call center or similar B2B customer service role. * Solid working knowledge of Word, Excel and Outlook, able to type 50 wpm and learn other systems.

CoolSys

Representative 1, Call Center

Phoenix, AZ

$17 - $20.91/hr

Qualifications * 1+ years of experience in a call center or similar B2B customer service role. * Solid working knowledge of Word, Excel and Outlook, able to type 50 wpm and learn other systems.

Maximus

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.50 - $17.75/hr

General information Job Posting Title Tier 1 Call Center Agent Date Friday, July 10, 2026 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus is ...

EmergeOrtho

Call Center Specialist

Greensboro, NC

$16.25 - $20.25/hr

Join EmergeOrtho as a Call Center Specialist - Hiring Immediately! EmergeOrtho is committed to ... Apply today and help shape the future of orthopedic care - one call at a time!

EmergeOrtho

Call Center Specialist

Asheville, NC

$15.75 - $19.75/hr

Call Center Specialist Opportunity in the Blue Ridge Region EmergeOrtho is committed to being the ... Apply today and help shape the future of orthopedic care - one call at a time!

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Join Our Team at Capital NYC: Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer ...

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All JobsCapital One Call Center Jobs

Capital One Call Center information

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$10

$17

$25

How much do capital one call center jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for capital one call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Does Capital One offer work from home?

Capital One Call Center positions often offer remote work options, especially for customer service roles, with many employees working from home. These roles typically require strong communication skills, a quiet work environment, and sometimes specific technical setup. Availability of remote work can vary based on the position and company policies.

How can I make 2000 a week working from home?

Working as a Capital One call center representative from home typically offers hourly wages rather than fixed weekly earnings, with pay rates around minimum wage to $20 per hour depending on experience and location. To reach $2,000 weekly, you would need to work approximately 100 hours at $20 per hour, which is generally beyond standard full-time hours and may not be feasible without overtime or additional roles. Increasing income may involve acquiring specialized skills, certifications, or taking on multiple remote positions, but most call center roles are limited to standard hours and pay structures.

What are the key skills and qualifications needed to thrive in the Capital One Call Center position, and why are they important?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

Is it hard to get hired by Capital One?

Getting hired for a Capital One call center position typically involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates with strong communication skills, customer service experience, and familiarity with call center tools have better chances of success.

What is a Capital One Call Center job?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What opportunities for career advancement exist within a Capital One Call Center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

What call center job pays the most?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager typically offer the highest pay. These positions require leadership skills, experience, and often involve overseeing multiple teams or departments, resulting in higher salaries compared to entry-level customer service roles.
More about Capital One Call Center jobs
What cities are hiring for Capital One Call Center jobs? Cities with the most Capital One Call Center job openings:
What are the most commonly searched types of Capital One Call Center jobs? The most popular types of Capital One Call Center jobs are:
What states have the most Capital One Call Center jobs? States with the most job openings for Capital One Call Center jobs include:
What job categories do people searching Capital One Call Center jobs look for? The top searched job categories for Capital One Call Center jobs are:
Capital One Call Center jobs near you
Infographic showing various Capital One Call Center job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Representative 1, Call Center

Representative 1, Call Center

CoolSys

Phoenix, AZ

$17 - $20.91/hr

Full-time

Posted 4 days ago

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

50th of 242 rated repair and maintenance companies

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

  • Competitive pay: $17-20.91/hr
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities

Position Summary:
As the first point of contact for our customers, you will be responsible for managing incoming service requests received via email and phone and accurately entering the information into our system for dispatch. You will provide excellent customer service by providing solutions to any customer concerns and adapting to new processes, as necessary. You will work with our on-call service teams to dispatch technicians for emergency service requests.

Start date: 7/20/26

Training hours: 5am-2pm for 6 weeks.

Regular Schedule: Must be available to work a full-time schedule TBD, 7 days a week on a rotation.


Qualifications

  • 1+ years of experience in a call center or similar B2B customer service role.
  • Solid working knowledge of Word, Excel and Outlook, able to type 50 wpm and learn other systems.
  • High level of professionalism & strong problem-solving abilities
  • Excellent interpersonal communication skills
  • Able to work in a fast-paced environment, multi-task, and work with competing priorities
  • Must be highly motivated and work well in team environment

Education and Experience

  • High school diploma/GED
  • Certification from an accredited vocational-technical or trade school a plus!
  • Our Employment Benefits includes:
  • Medical, Dental, Vision and Prescription coverage
  • Paid vacation and holidays
  • 401(K) match
  • Life insurance, AD&D and long-term disability
  • Tuition reimbursement

What CoolSys employees say

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Benefits

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