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Capital One Call Center Jobs in Florida (NOW HIRING)

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Join Our Team at Capital NYC: Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer ...

SNI USA Inc

Call Center

Saint Petersburg, FL · On-site

$19/hr

SNI Companies is looking for seasonal Call Center Representatives. You will be working in a ... Monday - Friday Hours: 8:00 AM - 5:00 PM (1-hour lunch)

Collabera

Call Center Representative

Sarasota, FL · On-site

$15.50 - $19.25/hr

... one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT ... Collabera recognizes true potential of human capital and provides people the right opportunities ...

Collabera

Call Center Representative

Sarasota, FL · On-site

$15.50 - $19.25/hr

Collabera recognizes true potential of human capital and provides people the right opportunities ... Level 1 resource capable of handling high volume inbound calls. * Basic computer experience. * Able ...

Age Rejuvenation

Call Center Associate

Tampa, FL · On-site

$20 - $22/hr

Call Center Associate - New Patient ServicesAgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Your primary goal is to educate, engage, and convert leads into scheduled consultations at one of ...

Age Rejuvenation

Call Center Associate

Tampa, FL · On-site

$20 - $22/hr

Call Center Associate - New Patient Services AgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Your primary goal is to educate, engage, and convert leads into scheduled consultations at one of ...

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Capital One Call Center information

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How much do capital one call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for capital one call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a Capital One call center?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What are the key skills and qualifications needed to thrive in the Capital One call center position?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

What opportunities for career advancement exist within a Capital One call center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

What are the most commonly searched types of Capital One Call Center jobs in Florida?

The most popular types of Capital One Call Center jobs in Florida are:

What are popular job titles related to Capital One Call Center jobs in Florida?

For Capital One Call Center jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Capital One Call Center jobs in Florida look for?

The top searched job categories for Capital One Call Center jobs in Florida are:

What cities in Florida are hiring for Capital One Call Center jobs?

Cities in Florida with the most Capital One Call Center job openings:

Capital One Call Center jobs near you
Infographic showing various Capital One Call Center job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Agent

Capital NYC

Miami, FL

$33K - $50K/yr

Full-time

Re-posted 9 days ago

Job description

Join Our Team at Capital NYC: Call Center Agent

Location: Miami, FL

Salary: $33,000 - $50,000

Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC is seeking dynamic individuals to join our team as Call Center Agents in vibrant Miami, FL.

Job Description:As a Call Center Agent at Capital NYC, you will be the first point of contact for our valued customers. Your primary responsibility will be to handle inbound and outbound calls, assisting customers with inquiries, resolving issues, and providing exceptional service with every interaction. You will play a pivotal role in maintaining customer satisfaction and fostering positive relationships with our clientele.

Responsibilities:

  • Answer incoming calls promptly and professionally
  • Assist customers with product or service inquiries, troubleshooting, and issue resolution
  • Utilize effective communication skills to provide accurate information and solutions
  • Document customer interactions and transactions accurately
  • Collaborate with team members to achieve departmental goals and objectives
  • Adhere to company policies and procedures at all times

Qualifications:

  • Excellent communication skills, both verbal and written
  • Strong customer service orientation with a desire to help others
  • Ability to multitask and prioritize in a fast-paced environment
  • Detail-oriented with good organizational skills
  • Proficiency in basic computer applications and familiarity with call center technology
  • Previous experience in a customer service role or call center environment is a plus, but not required

Benefits:

  • Competitive salary with opportunities for advancement
  • Comprehensive benefits package including health, dental, and vision insurance
  • Paid time off and holiday pay
  • Ongoing training and professional development opportunities
  • Dynamic and supportive work environment
  • Employee discounts and perks