2

Remote Capital One Call Center Jobs (NOW HIRING)

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being ... day one with comprehensive, paid training * Potential for Remote Work - Start with in-office ...

next page

Showing results 1-20

Remote Capital One Call Center information

See salary details

$10

$17

$25

How much do remote capital one call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote capital one call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Capital One Call Center Representative, and why are they important?

To thrive as a Remote Capital One Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephony systems, and secure data entry platforms is often required. Excellent communication, patience, and adaptability are key soft skills that help resolve customer issues and ensure satisfaction. These skills and qualifications are essential for effectively assisting customers, maintaining security standards, and representing Capital One's brand in a remote environment.

What is a Remote Capital One Call Center job?

A Remote Capital One Call Center job involves working from home to assist Capital One customers over the phone, chat, or email. Employees in these roles handle customer inquiries, resolve account issues, and provide information about products and services. They are expected to deliver excellent customer service while following company protocols and maintaining the privacy and security of customer information. This position typically requires strong communication skills, the ability to multitask, and familiarity with digital tools and systems. Capital One provides training and ongoing support to help remote call center agents succeed.

What is the difference between Remote Capital One Call Center vs Remote Bank Customer Service Representative?

AspectRemote Capital One Call CenterRemote Bank Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking knowledge preferred
Work EnvironmentCall center setting, remote from home, fast-pacedRemote from home, handling banking inquiries
Employer & IndustryCapital One, financial servicesVarious banks, financial institutions

The Remote Capital One Call Center primarily handles customer inquiries via phone for Capital One, focusing on credit cards, loans, and account issues. Remote Bank Customer Service Representatives also assist banking customers remotely but may handle a broader range of banking products. Both roles require similar credentials and work environments, but the specific employer and product focus differ.

What are some common challenges faced by remote Capital One Call Center agents, and how can they be overcome?

Remote Capital One Call Center agents often face challenges such as maintaining effective communication with both customers and team members, managing distractions at home, and staying motivated without in-person supervision. To overcome these challenges, agents are encouraged to establish a dedicated workspace, actively participate in virtual team meetings, and utilize the company's digital collaboration tools. Additionally, Capital One provides comprehensive training and ongoing support to help remote agents adapt and succeed in their roles.
More about Remote Capital One Call Center jobs
What cities are hiring for Remote Capital One Call Center jobs? Cities with the most Remote Capital One Call Center job openings:
What are the most commonly searched types of Capital One Call Center jobs? The most popular types of Capital One Call Center jobs are:
What states have the most Remote Capital One Call Center jobs? States with the most job openings for Remote Capital One Call Center jobs include:
Manager, Creative Director, Capital One Software (Remote)

Manager, Creative Director, Capital One Software (Remote)

Capital One

Richmond, VA • On-site, Remote

Full-time

Posted 27 days ago


Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

72nd of 141 rated banks


Job description

Manager, Creative Director, Capital One Software (Remote)
Capital One Software is the enterprise B2B software business of Capital One, dedicated to helping organizations manage their data in the cloud with speed, agility, and efficiency. Born out of our own digital transformation, we commercialize the internal tools that powered our journey to becoming the first major U.S. bank to go "all-in" on the public cloud.
Our flagship products, Slingshot (data cloud optimization) and Databolt (data security), are designed to solve the most complex data management and AI-readiness challenges.
Core Job Responsibilities
Capital One Software is looking for an experienced, innovative, strategic creative leader who has managed and led creative teams. You will inspire and drive change while developing and executing world-class, effective creative strategies for a range of digital channels, including email, web, display, video, and social media. You know the formula for developing brand-building, breakthrough creative that drives results, is on target, and on brand. Most importantly, you bring a creative portfolio of produced work that demonstrates your success leading large, integrated marketing campaigns.
  • Lead and inspire the team to develop strategically-grounded, insight-driven creative.
  • Manage creative talent (Art Directors, Graphic Designers and Copywriters) including a mix of contractors and agencies.
  • Guide the team in the strategic adoption of AI tools to broaden creative exploration and pressure-test concepts, ensuring our creative talent remains at the forefront of the industry and equipped for the future of the craft.
  • Proactively leverage AI to enhance leadership effectiveness, create scalable tools that empower cross-functional partners, and establish new ways to influence strategy and drive alignment across the organization.
  • Collaborate with marketing strategists and internal business clients to understand consummate needs, positively influencing marketing strategy and the customer experience.
  • Demonstrate expert knowledge of advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively.
  • Demonstrate an understanding of the intended audience; interprets market research and tests results, and uses findings to focus targeted marketing messages.
  • Build and maintain relationships with a network of partner groups to anticipate and proactively address obstacles
  • Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities - both for your team and department.
  • Leverage AI tools to spark new ideas and enhance the , using technology to complement and scale your artistic vision

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 5 years of experience leading creative teams
  • At least 5 years of multi-channel digital marketing experience on client-side or agency

Preferred Qualifications:
  • Experience working for large, integrated marketing campaigns
  • 7+ years of experience in a Creative Director role
  • 5+ of experience directly managing a creative team
  • Experience at a large in-house creative team
  • Experience working with a Fortune 100 brand

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $138,100 - $157,700 for Manager, Marketing
Richmond, VA: $138,100 - $157,700 for Manager, Marketing
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What Capital One employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom