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Day Capital One Call Center Jobs (NOW HIRING)

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$17 - $20.91/hr

Must be available to work a full-time schedule TBD, 7 days a week on a rotation. Qualifications * 1+ years of experience in a call center or similar B2B customer service role. * Solid working ...

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Maximus

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.50 - $17.75/hr

General information Job Posting Title Tier 1 Call Center Agent Date Monday, June 29, 2026 City San ... to-day technical support to customers for a range of hardware and software related systems ...

Maximus

Tier 1 Call Center Agent

San Antonio, TX

$13.50 - $17.75/hr

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent. This position is ... Responsible for providing day-to-day technical support to customers for a range of hardware and ...

Maximus

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.50 - $17.75/hr

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent. This position is ... Responsible for providing day-to-day technical support to customers for a range of hardware and ...

MAXIMUS

Tier 1 Call Center Agent

San Antonio, TX · On-site

$25 - $30/hr

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent. This position is ... Responsible for providing day-to-day technical support to customers for a range of hardware and ...

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How much do day capital one call center jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for day capital one call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working in a Day Capital One Call Center, and how can they be managed?

Employees in a Day Capital One Call Center often encounter high call volumes and situations where they must address complex customer concerns efficiently. Managing stress and maintaining a positive, solution-oriented attitude are crucial skills for success in this fast-paced environment. Collaboration with teammates and ongoing training sessions help employees stay updated on products and best practices, making it easier to handle challenging scenarios. Supervisors and team leads typically provide support and feedback to help agents continuously improve their communication and problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Capital One Call Center Representative, and why are they important?

To thrive as a Capital One Call Center Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Outstanding representatives demonstrate patience, active listening, and the ability to remain calm under pressure. These skills are crucial for delivering excellent customer service, efficiently resolving inquiries, and maintaining customer satisfaction in a fast-paced environment.

What is a Day Capital One Call Center representative?

A Day Capital One Call Center representative is a customer service professional who assists Capital One customers with their banking and credit card needs during regular business hours. They handle inquiries about accounts, transactions, payments, and resolve issues or concerns customers may have. These representatives are trained to provide excellent customer service, explain products or services, and guide customers through various processes over the phone. Their goal is to ensure a positive experience for every caller and maintain the company’s reputation for helpful support.
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Day Capital One Call Center jobs near you
Infographic showing various Day Capital One Call Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 94% Full Time, 2% Part Time, and 2% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Representative 1, Call Center

Representative 1, Call Center

CoolSys

Phoenix, AZ • On-site

$17 - $20.91/hr

Full-time

Posted 15 days ago

Be an early applicant

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

46th of 223 rated repair and maintenance companies

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

  • Competitive pay: $17-20.91/hr
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities

Position Summary:
As the first point of contact for our customers, you will be responsible for managing incoming service requests received via email and phone and accurately entering the information into our system for dispatch. You will provide excellent customer service by providing solutions to any customer concerns and adapting to new processes, as necessary. You will work with our on-call service teams to dispatch technicians for emergency service requests.

Start date: 7/20/26

Training hours: 5am-2pm for 6 weeks.

Regular Schedule: Must be available to work a full-time schedule TBD, 7 days a week on a rotation.


Qualifications

  • 1+ years of experience in a call center or similar B2B customer service role.
  • Solid working knowledge of Word, Excel and Outlook, able to type 50 wpm and learn other systems.
  • High level of professionalism & strong problem-solving abilities
  • Excellent interpersonal communication skills
  • Able to work in a fast-paced environment, multi-task, and work with competing priorities
  • Must be highly motivated and work well in team environment

Education and Experience

  • High school diploma/GED
  • Certification from an accredited vocational-technical or trade school a plus!
  • Our Employment Benefits includes:
  • Medical, Dental, Vision and Prescription coverage
  • Paid vacation and holidays
  • 401(K) match
  • Life insurance, AD&D and long-term disability
  • Tuition reimbursement

What CoolSys employees say

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