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Executive Call Center Manager Jobs (NOW HIRING)

Seatown

Call Center Manager

Mukilteo, WA · On-site

... leaders and partnering with executive leadership to support company-wide goals. Key ... Optimize CRM and call center technology, including ServiceTitan * Partner with Field Operations ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

Great pay & benefits A Message from the President and CEO I want to personally let you know that ... The Call Center Manager will supervise a team of customer care representatives, establish ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K/yr

Great pay & benefits A Message from the President and CEO I want to personally let you know that ... The Call Center Manager will supervise a team of customer care representatives, establish ...

The Bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

Great pay & benefits A Message from the President and CEO I want to personally let you know that ... The Call Center Manager will supervise a team of customer care representatives, establish ...

W3Global Inc.

Call Center Manager

Hialeah, FL · On-site

$85K - $100K/yr

About the Job The Call Center Manager is responsible for overseeing daily operations of the call center to ensure prompt, professional responses to customer inquiries. This position manages a team of ...

Burjline Builders

Call Center Manager

San Jose, CA · On-site

Call Center Manager We are looking for a skilled call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that ...

New

thryvlgbt

Call Center Manager

Atlanta, GA

Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...

Legacy Service Partners

Call Center Manager

Clermont, FL · On-site

$80K - $85K/hr

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

New

Comfort Matters LLC

Call Center Manager

Osseo, MN · On-site

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

New

LSP Holdco LLC

Call Center Manager

Clermont, FL

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

New

Brook Valley Management

Call Center Manager

Birmingham, AL · On-site

$65K - $80K/yr

Call Center Manager Common Threads Charitable Donation Services Reports To: Director of Logistics & Operations Department: Customer Service & Donation Operations Location: Common Threads Charitable ...

Select Source Sales

Call Center Manager

Corona, CA · On-site

$35 - $45/hr

The Call Center Manager oversees a team of 5-10 members, primarily managing outbound and mixed inbound/outbound calls. Reporting directly to Senior Management, this role ensures efficient team ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with qualified applicants. Become a Key Player as a Call Center Manager You will lead and scale a fully ...

TransCore

Call Center Manager

Union, NJ · On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

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Executive Call Center Manager information

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$29.5K

$63.8K

$109.5K

How much do executive call center manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for executive call center manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Executive Call Center Manager vs Call Center Supervisor?

AspectExecutive Call Center ManagerCall Center Supervisor
ResponsibilitiesOversees multiple call centers, develops strategies, manages budgets, and leads senior staffSupervises daily call center operations, manages frontline staff, and ensures performance metrics
CredentialsBachelor’s degree, management experience, industry certificationsHigh school diploma or equivalent, experience in call center operations
Work EnvironmentOffice-based, strategic planning, leadership meetingsFrontline supervision, shift management, direct staff interaction

The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.

How much do executive call center managers make in the US?

Executive call center managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Higher salaries are common in large organizations or in regions with a higher cost of living, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.

Why do people quit executive call center manager jobs?

People often leave executive call center manager roles due to high stress, long working hours, and pressure to meet performance targets. Job dissatisfaction can also stem from limited advancement opportunities, inadequate support, or burnout from managing large teams and complex customer issues.
More about Executive Call Center Manager jobs

What cities are hiring for Executive Call Center Manager jobs?

Cities with the most Executive Call Center Manager job openings:

What are the most commonly searched types of Call Center Manager jobs?

The most popular types of Call Center Manager jobs are:

What states have the most Executive Call Center Manager jobs?

States with the most job openings for Executive Call Center Manager jobs include:

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Executive Call Center Manager jobs near you
Infographic showing various Executive Call Center Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Manager

Seatown

Mukilteo, WA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Overview

The Call Center Manager leads customer service, dispatch, inside sales, and scheduling operations within a high-volume, trade-based call center. This role drives revenue growth, operational excellence, and customer satisfaction while developing strong leaders and partnering with executive leadership to support company-wide goals.

Key Responsibilities

  • Lead daily operations across customer service, dispatch, and install coordination teams

  • Drive booking rates, conversion performance, and customer experience metrics

  • Develop and execute operational strategies aligned with growth and revenue targets

  • Coach and develop supervisors and team leads; manage teams of 15-20+ employees

  • Oversee workforce planning, reporting, and performance management

  • Optimize CRM and call center technology, including ServiceTitan

  • Partner with Field Operations, Sales, Marketing, and HR to ensure seamless service delivery

  • Serve as escalation point for high-impact customer issues

Qualifications

  • Experience managing a $20M+ call center operation

  • Background in dispatch, customer service, and install coordination in the trades

  • Experience in at least two of the following: HVAC, electrical, plumbing, sewer
    (or large single-trade call center experience)

  • Proven leadership of 15-20+ person teams

  • Strong reporting and performance management skills

  • Experience with ServiceTitan and Microsoft Office

Expectations

  • In-office role, Monday-Friday (minimum 8 hours/day)

  • Hands-on, reliable leader available during team working hours

Benefits

  • Medical, dental, vision

  • 401(k) with company match

  • Supportive Team Environment

#SEAP

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