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Executive Call Center Manager Jobs (NOW HIRING)

Common Threads

Call Center Manager

Birmingham, AL

$65K - $80K/yr

Call Center Manager Common Threads Charitable Donation Services Reports To: Director of Logistics & Operations Department: Customer Service & Donation Operations Location: Common Threads Charitable ...

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Executive Call Center Manager information

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$29.5K

$63.8K

$109.5K

How much do executive call center manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for executive call center manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs are typically executive or senior management roles such as Call Center Director or Vice President of Customer Service, which can earn six-figure salaries. These positions often require extensive experience, leadership skills, and knowledge of call center operations and technology tools.

What is the difference between Executive Call Center Manager vs Call Center Supervisor?

AspectExecutive Call Center ManagerCall Center Supervisor
ResponsibilitiesOversees multiple call centers, develops strategies, manages budgets, and leads senior staffSupervises daily call center operations, manages frontline staff, and ensures performance metrics
CredentialsBachelor’s degree, management experience, industry certificationsHigh school diploma or equivalent, experience in call center operations
Work EnvironmentOffice-based, strategic planning, leadership meetingsFrontline supervision, shift management, direct staff interaction

The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.

What is the highest position in a call center?

The highest position in a call center is typically the Director or Vice President of Customer Service or Call Center Operations. These roles oversee multiple departments, set strategic goals, and manage senior managers or managers responsible for daily operations. They often require extensive experience, leadership skills, and knowledge of call center technologies and metrics.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, performance targets, and handling difficult customer interactions. Effective communication skills and stress management techniques are important for success in such roles.

What is the highest call centre salary?

The highest salaries for an Executive Call Center Manager can exceed $100,000 annually, especially in large organizations or high-cost regions. Compensation depends on experience, location, company size, and industry, with top earners often holding advanced management skills and certifications.
More about Executive Call Center Manager jobs
What cities are hiring for Executive Call Center Manager jobs? Cities with the most Executive Call Center Manager job openings:
What are the most commonly searched types of Call Center Manager jobs? The most popular types of Call Center Manager jobs are:
What states have the most Executive Call Center Manager jobs? States with the most job openings for Executive Call Center Manager jobs include:
What job categories do people searching Executive Call Center Manager jobs look for? The top searched job categories for Executive Call Center Manager jobs are:
Executive Call Center Manager jobs near you
Infographic showing various Executive Call Center Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Manager

Bath Concepts Independent Dealers

Modesto, CA • On-site

Full-time

Re-posted 7 days ago

Job description

Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.

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