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Day Capital One Call Center Jobs in Indiana (NOW HIRING)

Hickory Treatment Center

Call Center

Indianapolis, IN · On-site

$19/hr

Director of Admissions Job Type: Full-Time, 2nd Shift (3 -11pm), One weekend shift required About ... Mental health days * Holiday pay Job Qualifications: * High School diploma or equivalency required.

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside ... Making minimum outbound call requirements per day Qualifications: * Must be 18 years of age. * High ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

ACR1.COM Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept : Sales & Marketing Location: In OFFICE (Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Compensation: $9.00 to $10.00 per hour based upon experience Subway Catering Call Center Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY ® ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced ... Whether you're supporting patients, working with teammates, or building your career, every day ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced ... Whether you're supporting patients, working with teammates, or building your career, every day ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required 1 Years Experience adhering to ethical and confidentiality requirements Required 1 Years ... Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax ...

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Position is on-site, 7.5 hour day, 37.5 hour wk, Monday through Friday, from 8am to 4:30pm, 1 hour ... Call Center . Responsibilities include: * Enjoys Learning about a variety of Department of Revenue ...

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All JobsDay Capital One Call Center JobsDay Capital One Call Center Jobs in Indiana

Day Capital One Call Center information

What is a Day Capital One Call Center representative?

A Day Capital One Call Center representative is a customer service professional who assists Capital One customers with their banking and credit card needs during regular business hours. They handle inquiries about accounts, transactions, payments, and resolve issues or concerns customers may have. These representatives are trained to provide excellent customer service, explain products or services, and guide customers through various processes over the phone. Their goal is to ensure a positive experience for every caller and maintain the company’s reputation for helpful support.

What are the key skills and qualifications needed to thrive as a Capital One Call Center representative?

To thrive as a Capital One Call Center Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Outstanding representatives demonstrate patience, active listening, and the ability to remain calm under pressure. These skills are crucial for delivering excellent customer service, efficiently resolving inquiries, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by employees working in a Day Capital One Call Center, and how can they be managed?

Employees in a Day Capital One Call Center often encounter high call volumes and situations where they must address complex customer concerns efficiently. Managing stress and maintaining a positive, solution-oriented attitude are crucial skills for success in this fast-paced environment. Collaboration with teammates and ongoing training sessions help employees stay updated on products and best practices, making it easier to handle challenging scenarios. Supervisors and team leads typically provide support and feedback to help agents continuously improve their communication and problem-solving abilities.

What are the most commonly searched types of Capital One Call Center jobs in Indiana?

The most popular types of Capital One Call Center jobs in Indiana are:

What are popular job titles related to Day Capital One Call Center jobs in Indiana?

For Day Capital One Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Day Capital One Call Center jobs in Indiana look for?

The top searched job categories for Day Capital One Call Center jobs in Indiana are:

What cities in Indiana are hiring for Day Capital One Call Center jobs?

Cities in Indiana with the most Day Capital One Call Center job openings:

Day Capital One Call Center jobs near you
Infographic showing various Day Capital One Call Center job openings in Indiana as of June 2026, with employment types broken down into 3% As Needed, 91% Full Time, 3% Part Time, and 3% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center

Hickory Treatment Center

Indianapolis, IN • On-site

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Call Center Representative - Hickory Recovery Network
Department: Admissions
Direct Report To: Director of Admissions
Job Type: Full-Time, 2nd Shift (3 -11pm), One weekend shift required
About the Role:

  • The Call Center Representative is an integral member of the Admissions team, functioning as the primary point of contact for prospective clients and referral partners. Under the immediate supervision of the Director of Admissions, the Call Center Representative will work to ensure the appropriate and timely conversion of direct inbound calls, emails, and other electronic referrals from outside providers. You'll work closely with other departments including Marketing, Medical & Clinical, and Utilization Review. Extensive contact via phone and email are daily expectations in a fast-paced environment assisting those seeking addictions treatment in a residential setting.
  • Casual work attire and shift differentials are available for some positions.
Why Hickory Recovery?
Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on
  • Delivering personalized, top tier care that fosters healing and improves wellbeing
  • Ensuring every individual has access to the best possible support and treatment
Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It's Hickory's primary goal to offer expert treatment for all we serve.
What We Offer:
  • 401k
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • PTO
  • Vision insurance
  • Career development
  • Mental health days
  • Holiday pay

Job Qualifications:
  • High School diploma or equivalency required.
  • An ability to learn quickly, multi-task, and utilize effective communication skills.
  • Positive demeanor and clear understanding of professional boundaries with clients.
  • Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
  • Dependability and punctuality are essential to this role.
Key Responsibilities:
  • Maintain adherence to HIPAA compliance in ALL communication regarding clients in treatment.
  • Consistent, daily, engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
  • Ability to learn and grow in understanding of alcohol/substance use disorders and treatment options.
  • Minimum 1 year of employment as Call Center Representative I
  • Not currently on any type of performance monitoring
  • Maintains strict confidentiality of client information and records without exception.
  • Clarity surrounding cultural sensitivity and professional boundaries.
  • Attends all staff meetings and trainings as directed by supervisor.
  • Review of incoming documentation to determine appropriate Level of Care
  • Assist with training and development of new staff, and ongoing review of their work during probationary period as directed by Manager.
  • Quality Review and coaching of Call Center Rep I performance
  • May assist in monitoring and distribution of incoming referrals.
  • May assist in development, testing, and implementation of new processes and procedures as directed by Manager.
  • Assist with arranging transportation of clients through use of State-funded services and company driver.
  • Additional duties as assigned by Director of Admissions.

Compensation: Starting at $19.00 hourly
For more information: www.hickorytreatmentcenters.com

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