ZipRecruiter

Log In

2

Remote Dental Call Center Jobs in Indiana (NOW HIRING)

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

... if remote) · Access to stable Internet · Ability to Travel to Corporate Office for initial ... Dental and Vision insurance · Uncapped Commission · Life insurance at no cost to you · Paid time ...

next page

Showing results 1-20

All JobsDental Call Center JobsRemote Dental Call Center JobsRemote Dental Call Center Jobs in Indiana

Remote Dental Call Center information

What is a remote dental call center?

A remote dental call center is a service where customer support representatives assist dental patients and offices over the phone or through online communication, but work from locations outside of a traditional call center, often from home. These agents handle appointment scheduling, insurance verification, patient inquiries, and other administrative tasks for dental practices. Working remotely allows for greater flexibility and can help dental offices provide extended support hours for their patients. Remote dental call centers use specialized software to access patient records and communicate securely with both patients and dental staff.

What are the key skills and qualifications needed to thrive as a remote dental call center representative?

To thrive as a Remote Dental Call Center Representative, you need strong customer service skills, knowledge of dental terminology, and typically a high school diploma or equivalent. Familiarity with dental management software, CRM systems, and multi-line phone systems is often required. Excellent communication, active listening, and problem-solving abilities help representatives handle patient inquiries and resolve concerns efficiently. These skills are crucial for ensuring positive patient experiences, accurate scheduling, and the smooth operation of the dental practice from a remote setting.

What are some common challenges faced by remote dental call center agents, and how can they be managed?

Remote dental call center agents often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and staying updated on multiple providers’ schedules and procedures. Maintaining clear communication with dental office staff and utilizing robust scheduling and CRM software are key to overcoming these hurdles. Agents also benefit from regular training sessions and team meetings to share best practices and stay aligned with office protocols. Proactive time management and a quiet, organized workspace can further enhance productivity and job satisfaction.

What are popular job titles related to Remote Dental Call Center jobs in Indiana?

For Remote Dental Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Dental Call Center jobs in Indiana look for?

The top searched job categories for Remote Dental Call Center jobs in Indiana are:

What cities in Indiana are hiring for Remote Dental Call Center jobs?

Cities in Indiana with the most Remote Dental Call Center job openings:

Remote Dental Call Center jobs near you
Infographic showing various Remote Dental Call Center job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution.

Call Center Representative

COLLINS MOBILE

Marion, IN • Remote

$15 - $17/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Job Summary

Our Call Center Representative is a customer service and inbound sales focused role. The Call Center Representative is responsible for answering inbound sales calls in a friendly and urgent manner. You will work with customers to complete sales, assist with questions, and work with your team to meet your goals. In this role, you'll earn not only an hourly rate, but also an extremely competitive uncapped commission; what you earn, you get.

Job Functions

· Answer Inbound Calls

· Troubleshoot problems and complaints

· Respond promptly to emails/messages from customers

· Accurately note customer accounts

· Process Orders, Forms, and Applications

· Upsell Products and/or services when appropriate

· Willingness to listen and deescalate situations when needed

· Complete ongoing training for product and service updates as needed

· Other duties as assigned

Skills, Qualifications, and Requirements

· Bilingual/Spanish Speaking encouraged to apply

· Access to Telephone and High Speed Internet (if remote)

· Access to stable Internet

· Ability to Travel to Corporate Office for initial training

· Customer service experience

· Strong Computer Skills

· Excellent Communication Skills, both spoken and written

· Strong time management skills

· Adaptability and flexibility

· Problem Solving

· Ability to build relationships with callers

· Excellent Organizational Skills

· Positive Attitude

· Punctual and Dependable

· High School Diploma or Equivalent

Benefits

· Health, Dental and Vision insurance

· Uncapped Commission

· Life insurance at no cost to you

· Paid time off

· 401K option after 6 months of employment

Pay will be based on experience

Work Environment

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. The responsibilities of this role may change at any time with or without notice.

Apply