Call Center RepresentativeOne & Done Bath Solutions – Fort Wayne, INEarn $700–$1,200 Weekly | Full-Time Opportunity
We are looking for a motivated and customer-focused Call Center Representative to join our growing team in the Fort Wayne, IN market and surrounding areas.
This is an exciting opportunity to join a winning team, earn a competitive income, and make a positive impact by helping homeowners improve their homes.
General Purpose
The Call Center Representative is responsible for contacting homeowners by phone, qualifying potential customers, scheduling appointments for free in-home consultations, and providing excellent customer service throughout the process.
Successful candidates will be comfortable communicating with homeowners, following proven call scripts, overcoming objections, and maintaining accurate customer information.
Responsibilities
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Make outbound calls to homeowners and respond to inbound leads from advertising campaigns.
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Deliver professional scripted presentations to potential customers.
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Adjust conversations based on homeowner needs and interests.
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Answer homeowner questions and handle objections effectively.
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Qualify leads and gather homeowner information, including name, address, and contact details.
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Schedule appointments for free consultations with sales representatives.
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Enter and update lead information accurately in company systems.
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Maintain detailed notes regarding customer conversations.
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Confirm scheduled appointments with homeowners and sales representatives.
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Perform quality control and follow-up calls.
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Maintain reports and track appointment activity.
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Provide a positive customer experience during every interaction.
Qualifications
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Strong customer service and communication skills.
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Previous experience in call center, telemarketing, sales, marketing, or appointment setting preferred.
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Ability to confidently speak with homeowners and build rapport over the phone.
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Strong organizational skills and attention to detail.
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Comfortable working with computers and customer management systems.
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Sales-oriented mindset with the ability to meet performance goals.
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Product knowledge training provided.
Compensation & Benefits
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Earn $700–$1,200 per week based on performance
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Paid training and ongoing support
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Opportunity to grow with a rapidly expanding company
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Work with a team focused on helping homeowners improve their living spaces
If you are motivated, professional, and enjoy helping people, we want to hear from you!
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