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Online Call Center Representative Jobs in Indiana

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

AE Landscape Borders

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

AE Landscape Borders is searching for a Call Center Representative who wants to join a fun, competitive, and growth-oriented position. This position plays a crucial role in driving our marketing ...

Vir Healthway

Tax Call Center Rep

Indianapolis, IN

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN

$15.25 - $19/hr

Tax Call Center Rep Skills: High school diploma or equivalent. Prior experience in a fast-paced call center environment. Customer service related experience. Experience adhering to ethical and ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

Collins Mobile LLC

Call Center Representative

Marion, IN · Remote

$13.50 - $17/hr

Call Center Representative Corporate - Marion, IN 46953 Overview Salary Range $17.00 Base+Commission/month Position Type Full Time Category Telecommunications Description All Collins Mobile employees ...

Apidel Technologies

Tax Call Center Rep.

Indianapolis, IN

$15.25 - $19/hr

DOR-Call Center Rep. Call Center . Responsibilities Include: Enjoys Learning about a variety of Department of Revenue tax procedures, including tax filing and payment requirements. Provide best-in ...

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Online Call Center Representative information

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$10

$17

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How much do online call center representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for online call center representative in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Call Center Representative, and why are they important?

To thrive as an Online Call Center Representative, you need excellent verbal and written communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is often required. Strong problem-solving skills, patience, and a customer-focused attitude help individuals excel in this role. These skills and qualities are crucial for efficiently resolving customer inquiries and providing a positive customer service experience in a virtual environment.

How do Online Call Center Representatives typically manage high call volumes while maintaining quality customer service?

Online Call Center Representatives often handle fluctuating call volumes throughout their shifts, especially during peak hours. To manage this, they utilize call management software to prioritize and route calls efficiently, follow established scripts for consistency, and rely on teamwork to support one another during busy periods. Maintaining quality service involves active listening, clear communication, and quickly resolving issues or escalating them when necessary. Regular training sessions and performance feedback also help representatives continuously improve their service skills.

What are Online Call Center Representatives?

Online Call Center Representatives are professionals who assist customers remotely through phone calls, emails, or live chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve complaints, all while working from a remote location or a dedicated call center. These representatives play a vital role in maintaining customer satisfaction and ensuring smooth communication between a company and its clients. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
What are the most commonly searched types of Call Center Representative jobs in Indiana? The most popular types of Call Center Representative jobs in Indiana are:
What cities in Indiana are hiring for Online Call Center Representative jobs? Cities in Indiana with the most Online Call Center Representative job openings:
Online Call Center Representative jobs near you
Infographic showing various Online Call Center Representative job openings in Indiana as of May 2026, with employment types broken down into 72% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.
Call center representative

Call center representative

AYS

Indianapolis, IN • Remote

$15.25 - $19/hr

Other

Posted 26 days ago

Job description

About the job Call center representative
Remote
Job Title: Call Center Representative
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to our clients, helping them to improve customer satisfaction and increase sales. Our team of dedicated professionals are committed to delivering the highest level of service and building lasting relationships with our clients.
Position Overview:
We are currently seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and resolving any issues or concerns they may have. This is a full-time position, with 40 hours per week, Monday through Friday from 9am-5pm.
Key Responsibilities:

  • Answering incoming calls from customers and providing them with accurate information and assistance
  • Making outbound calls to follow up on customer inquiries or to provide updates on their requests
  • Identifying and resolving customer issues and concerns in a timely and professional manner
  • Maintaining a high level of customer satisfaction by providing exceptional service and building rapport with customers
  • Accurately recording customer information and interactions in the company database
  • Collaborating with other team members to ensure a seamless customer experience
  • Keeping up-to-date with product and service knowledge to effectively assist customers
  • Meeting or exceeding individual and team performance goals and metrics

Qualifications:
  • High school diploma or equivalent
  • Previous experience in a customer service or call center role preferred
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficient in using computer systems and software
  • Positive attitude and a team player mentality
  • Ability to adapt to changing processes and procedures
  • Willingness to work a flexible schedule, including occasional weekends and holidays

We Offer:
  • Competitive salary and benefits package
  • Comprehensive training program
  • Opportunities for growth and advancement within the company
  • Supportive and collaborative work environment
  • Regular team building activities and events

If you are a customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our dynamic team at AYS Inc as a Call Center Representative.

Apply