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Online Call Center Representative Jobs in Indiana

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

... representatives at local and state levels. Contacts are for the purpose of relaying and giving ... Call center experience Nice to have 0

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All JobsOnline Call Center Representative JobsOnline Call Center Representative Jobs in Indiana

Online Call Center Representative information

See Indiana salary details

$10

$17

$23

How much do online call center representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for online call center representative in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is an online call center representative?

Online Call Center Representatives are professionals who assist customers remotely through phone calls, emails, or live chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve complaints, all while working from a remote location or a dedicated call center. These representatives play a vital role in maintaining customer satisfaction and ensuring smooth communication between a company and its clients. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

How do online call center representatives typically manage high call volumes while maintaining quality customer service?

Online Call Center Representatives often handle fluctuating call volumes throughout their shifts, especially during peak hours. To manage this, they utilize call management software to prioritize and route calls efficiently, follow established scripts for consistency, and rely on teamwork to support one another during busy periods. Maintaining quality service involves active listening, clear communication, and quickly resolving issues or escalating them when necessary. Regular training sessions and performance feedback also help representatives continuously improve their service skills.

What are the key skills and qualifications needed to thrive as an online call center representative, and why are they important?

To thrive as an Online Call Center Representative, you need excellent verbal and written communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is often required. Strong problem-solving skills, patience, and a customer-focused attitude help individuals excel in this role. These skills and qualities are crucial for efficiently resolving customer inquiries and providing a positive customer service experience in a virtual environment.

What are the most commonly searched types of Call Center Representative jobs in Indiana?

The most popular types of Call Center Representative jobs in Indiana are:

What cities in Indiana are hiring for Online Call Center Representative jobs?

Cities in Indiana with the most Online Call Center Representative job openings:

Online Call Center Representative jobs near you
Infographic showing various Online Call Center Representative job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Representative

Luxury Bath Technologies

Fort Wayne, IN • On-site

$700 - $1.2K/wk

Full-time

Posted 29 days ago

Job description

Call Center RepresentativeOne & Done Bath Solutions - Fort Wayne, INEarn $700-$1,200 Weekly | Full-Time Opportunity
We are looking for a motivated and customer-focused Call Center Representative to join our growing team in the Fort Wayne, IN market and surrounding areas.
This is an exciting opportunity to join a winning team, earn a competitive income, and make a positive impact by helping homeowners improve their homes.General Purpose
The Call Center Representative is responsible for contacting homeowners by phone, qualifying potential customers, scheduling appointments for free in-home consultations, and providing excellent customer service throughout the process.
Successful candidates will be comfortable communicating with homeowners, following proven call scripts, overcoming objections, and maintaining accurate customer information.Responsibilities
  • Make outbound calls to homeowners and respond to inbound leads from advertising campaigns.
  • Deliver professional scripted presentations to potential customers.
  • Adjust conversations based on homeowner needs and interests.
  • Answer homeowner questions and handle objections effectively.
  • Qualify leads and gather homeowner information, including name, address, and contact details.
  • Schedule appointments for free consultations with sales representatives.
  • Enter and update lead information accurately in company systems.
  • Maintain detailed notes regarding customer conversations.
  • Confirm scheduled appointments with homeowners and sales representatives.
  • Perform quality control and follow-up calls.
  • Maintain reports and track appointment activity.
  • Provide a positive customer experience during every interaction.
Qualifications
  • Strong customer service and communication skills.
  • Previous experience in call center, telemarketing, sales, marketing, or appointment setting preferred.
  • Ability to confidently speak with homeowners and build rapport over the phone.
  • Strong organizational skills and attention to detail.
  • Comfortable working with computers and customer management systems.
  • Sales-oriented mindset with the ability to meet performance goals.
  • Product knowledge training provided.
Compensation & Benefits
  • Earn $700-$1,200 per week based on performance
  • Paid training and ongoing support
  • Opportunity to grow with a rapidly expanding company
  • Work with a team focused on helping homeowners improve their living spaces

If you are motivated, professional, and enjoy helping people, we want to hear from you!

Apply