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Online Call Center Representative Jobs (NOW HIRING)

Burjline Builders

Call Center Rep

Manhattan, NY · On-site

$17.75 - $22/hr

Call Center Representative We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering ...

New

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

Burjline Builders

Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand ...

New

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Burjline Builders

Call Center Representative

$25 - $100/hr

Call Centre Representative Schat Communications, a leading provider of advanced wireless internet technology, is seeking a motivated and customer-focused Call Centre Representative to join our team.

BCForward

Call Center Representative

Austin, TX · On-site

$20/hr

Call Center Representative Location: Austin TX 78727 Duration: 10+ Months Contract Pay Rate: $20/hr ... Documents all encounters in clear and concise online logs. Transfers callers to other Call Center ...

Infiniti Workforce Solutions

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

Call Center Representative Vertical Alliance Group is the parent company of INFINITI Fleet Safety Training--online training tools, including a learning management system for industries like ...

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project-Based (May-January) with potential for long-term employment * Schedule: 8 hour shift between the hours ...

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Online Call Center Representative information

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How much do online call center representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for online call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an online call center representative?

Online Call Center Representatives are professionals who assist customers remotely through phone calls, emails, or live chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve complaints, all while working from a remote location or a dedicated call center. These representatives play a vital role in maintaining customer satisfaction and ensuring smooth communication between a company and its clients. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

How do online call center representatives typically manage high call volumes while maintaining quality customer service?

Online Call Center Representatives often handle fluctuating call volumes throughout their shifts, especially during peak hours. To manage this, they utilize call management software to prioritize and route calls efficiently, follow established scripts for consistency, and rely on teamwork to support one another during busy periods. Maintaining quality service involves active listening, clear communication, and quickly resolving issues or escalating them when necessary. Regular training sessions and performance feedback also help representatives continuously improve their service skills.

What are the key skills and qualifications needed to thrive as an online call center representative, and why are they important?

To thrive as an Online Call Center Representative, you need excellent verbal and written communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is often required. Strong problem-solving skills, patience, and a customer-focused attitude help individuals excel in this role. These skills and qualities are crucial for efficiently resolving customer inquiries and providing a positive customer service experience in a virtual environment.

What cities are hiring for Online Call Center Representative jobs?

Cities with the most Online Call Center Representative job openings:

What are the most commonly searched types of Call Center Representative jobs?

The most popular types of Call Center Representative jobs are:

What states have the most Online Call Center Representative jobs?

States with the most job openings for Online Call Center Representative jobs include:

What are popular job titles related to Online Call Center Representative jobs?

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Online Call Center Representative jobs near you
Infographic showing various Online Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Concord, NC • On-site

Cabarrus Rowan Community Health Center
Outpatient Health Care • 51 - 200 employees
Learn more about Cabarrus Rowan Community Health Centerexternal

$14.50 - $18.25/hr

Other

Re-posted 3 days ago

Job description

Call Center Representative

The Call Center Representative (CCR) is responsible for providing high quality service to all individuals that contact our office via telephone or the internet. The CCR ensures that all patients receive access to care and information via telecommunications and online methods, as appropriate. The CCR assists the supervisor and/or Operations Manager with a variety of general office activities and may be asked to assist in various front desk operations among all sites when necessary. The CCR will assist with patient requests, all incoming communications to the Center, scheduling patient appointment requests, call routing, outbound contact initiatives, and screening incoming communications all while ensuring the delivery of excellence in customer service.

Minimum Qualifications

  • Experience: Minimum one year working in a medical office preferred. Minimum of 1+ years of in a call center. Experience in working in a community-based health care setting is a
  • Additional skills required: Knowledge of medical terminology. Familiar with basic computer operations. Good verbal and written communication skills in English and the specified language(s).
  • Additional skills preferred: Strong customer service skills and superb telephone Bilingual preferred.

Education: High School diploma and post High School course work in medical terminology required; college degree with emphasis on language skills preferred.

Physical Requirements:

  • Repetitive movement of hands and fingers -typing and/or
  • Talk and

Key Responsibilities

  1. Assist with appointment scheduling and confirmation
  2. Participate in and assist with targeted patient recruitment
  3. Attend staff meetings and participate in monthly staff training
  4. Respond to patient needs immediately, responsively and
  5. Pleasantly and promptly answer all inbound phone
  6. Correctly utilize the Practice Management Software, including proper entry of patient information, scheduling, insurance information, and other financial information.

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