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Internet Call Center Representative Jobs (NOW HIRING)

BCforward is currently seeking a highly motivated Call Center Representative - Albuquerque NM Title ... Experience using the internet, email via Outlook, etc. * Data entry experience * Listening, verbal ...

Call Center Representative

Brownsville, TX ยท On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound ... Additionally, employees receive monthly allowances for internet and cell phone expenses. Omni Fiber ...

Call Center Representative

Brownsville, TX ยท On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound ... Additionally, employees receive monthly allowances for internet and cell phone expenses. Omni Fiber ...

Call Center Representative

Brownsville, TX ยท On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound ... Additionally, employees receive monthly allowances for internet and cell phone expenses. Omni Fiber ...

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative Remote Call Center Position Overview Remote Call Center ... Wired USB headset with visible microphone (No AirPods or wireless) Internet: * Wired LTE router ...

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How much do internet call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for internet call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Internet Call Center Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Albuquerque, NM โ€ข On-site

BCForward
IT Servicesย โ€ขย 5 - 10K employees

$19.90/hr

Contractor

Medical, Dental, Vision

Re-posted yesterday


Job description

BCforward is currently seeking a highly motivated Call Center Representative – Albuquerque NM

 

Title: CSR – Call Center Representative

Duration:  12 Months Contract

Location: Remote (Local to State of New Mexico)

Pay Rate: $19.90/hr on W2

 

Shift Schedule (post training): M-F, shifts between 7:00am - 7:00pm MST, daily hours and shifts vary

• Training schedule: M-F, 8am to 5pm MST

• Job Description is below for the requisition

Start Date - October 19th 

 

Job Responsibilities

  • Answer incoming phone calls, chats, and/or emails
  • Conduct outreach phone calls and/or emails
  • Provide outstanding customer service
  • Recognize and follow call flows with scripts
  • Research and review customer inquiries
  • Research information using multiple systems
  • Relay research findings and outcomes to customers
  • Identify and escalate appropriate issues
  • Clearly documents call information and encounters in call logs
  • Recognize and alert management of risk and trends
  • Quickly transition from one task to another
  • Maintain a professional demeanor
  • Other duties as assigned

 

Qualifications and Requirements Basic Qualifications (Required Credentials)

  • 2years of Customer Service experience
  • 1year of call center environment experience
  • High School Diploma or GED
  • Proficiency with computers: Experience using the internet, email via Outlook, etc.
  • Data entry experience
  • Listening, verbal, and written communication experience
  • Microsoft Office (Excel, Word, Outlook, and Teams) experience
  • Internet access is sufficient to handle calls received via the Internet

 

 - Candidates need to be 100% NM residents.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.


BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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